tv At This Hour With Berman and Bolduan CNN March 25, 2015 8:00am-9:01am PDT
this one created a buzz and left a reporter not with egg on his face but in his ear. jeanne moos, cnn, new york. >> i got nothing. thank you so much for joining me today. i'm carol costello. "at this hour" starts now. disintegrated is how officials have described the plane crash in the french alps. the images from the scene are startling. still, the mystery of why did the germanwings jet fall from the sky remains what happened inside that cockpit. the search for answers today. an entire swedish soccer team was scheduled to be on that flight but a last-minute change in plans saved their lives. one of the players tells us their remarkable, emotional story. no more drunken parties. that's the message from capitol
police to members of congress. a window into the revelry that those in charge of protecting the capitol have gotten out of control on holidays like memorial day and the fourth of july. what's going on there and what are they going to do about it? good morning. i'm kate bolduan. >> i'm john berman in washington today. major new developments in the germanwings crash. the airline confirming this morning that two americans were on the flight that came to a catastrophic and mysterious end in the french alps. we're standing about i to hear from french air safety officials holding a news conference any minute now with new details on the investigation. the treacherous terrain and bad weather have been slowing that search and as the crews there try to recover remains of about 150 people, one huge clue has been recovered. the cockpit voice recorder badly
damaged but officials hope to get invaluable information stored inside. the flight data recorder is still missing. now, one of the key unanswered questions, why the plane reached 38,000 feet and then dropped for eight minutes with no distress call from the cockpit. french government officials have not ruled out terrorism, but they consider it an unlikely explanation. the leaders of france, germany and spain arrived a short time ago with the staging site for the recovery. we're awaiting a news conference from them that could begin any minute as well. want to go to that staging area. that's where erin mclaughlin is reporting from. good morning, erin. >> reporter: good morning, john. just a short while ago german chancellor angela merkel, french president francois hollande and the spanish prime minister, mariano rajoy were here at the staging area behind me greeting emergency workers, thanking them for their efforts in this
ongoing recovery operation. all day today helicopters have been flying in and out of the field just behind me. they have managed to reach the crash site. workers there on the ground beginning the all important body identification process we hear from a french prosecutor just a short while ago. he said that the dna identification process would begin after that initial stages will take several days. unclear at this hour if they have been able to remove any of the bodies from the actual crash site, perhaps we'll hear more about that from french investigators expected to give a press conference very shortly. john? >> up until this point, erin, we're told they are leaving debris and bodies in place to map the wreckage there. again, we're expecting to hear new details from the services
overseeing this investigation any minute. kate? >> you can hear the painstaking process with all of that debris being so small and so spread out, john. as john had just noted a short time ago, there is word this morning that two americans were on the germanwings flight and families from now more than a dozen nations are desperately awaiting news about their loved ones. here's some of what we know so far about the 144 passengers and six crew members onboard that flight. there were 16 german high school students with two teachers returning from an exchange program in spain. two opera singers, one of them with her husband and child and a mother and son from australia and there are so many others. their stories just beginning to come out right now. cnn has much more on this very important side of the story. what more are you learning about the victims?
>> reporter: hi, kate. well, i'm outside the school that you mentioned that those 16 students and two teachers attended before this terrible tragedy befell them and really here you can absolutely feel the impact on one small town that lost so many loved ones in one go. behind me at the school, vigil being paid, flowers and candles brought by loved ones to pay their respects to show solidarity with those who were closest to the victims. this is a town that's absolutely reeling from grief. there was a press conference earlier where we heard from the mayor and the headmaster of the school. both of them just kept using the word speechless. they just said we can understand what's happened here but we can't comprehend it. it's so awful. the challenge for them is how to provide support to those that are dealing with this trauma now. we were able to speak to one student who did know many of those on the plane. let's have a listen. >> i knew all of them.
they were all in my grade and to some i was very close and, yeah, there was one good friend of me or so and we already planned things for the future, what we were going to do when they returned from their trip. it's very hard to believe that we cannot do that. >> reporter: impossible to believe really what everybody feels about this. very dark day for this town in germany and indeed the world, kate. >> absolutely. the number of nations now who have been hit by this tragedy just seems to grow. thank you very, very much. as all of those families begin to mourn later this hour we'll hear an amazing story of how close some others came to tragedy. we'll speak to a swedish soccer player whose team had been booked on the germanwings flight at the last minute they decided to change their travel plans to take a different flight. we'll speak to him about how
close and what that last-minute decision clearly means to him now. john? >> amazing story that is. happening now here in washington, the new president of afghanistan is speaking to a joint meeting of congress. you're looking at live pictures right now. house speaker john boehner, vice president joe biden. the address from president ashraf ghani comes one day after president obama agreed to halt the pullout of u.s. troops from afghanistan to give the afghan forces more time to improve the security situation in that country. we're looking at live pictures and we want to bring in pentagon correspondent barbara starr. the afghan president already got what he wanted here. he wanted the u.s. to keep its troop level at 10,000 for the remainder of the year. the president announced that's what's going to happen. >> that's right. president ashraf ghani on a bit of a charm offensive across washington. thanking the troops here at the pentagon when he came here at the white house thanking the american people, the american taxpayers. quite a different sort of
personality than the previous president, hamid karzai, who is often confrontational. ghani wants the american troops there. he wants to keep those 10,000 or so u.s. troops there. they will now stay there through the end of this year and the plan now is to reassess, if you will, what happens in 2016. u.s. troops out ultimately by 2017. ones that are staying no longer in a direct combat role except for counterterrorism missions. much more in the role of advising and assisting afghan forces because that now is the bottom line for afghan security to get their troops out in front and get them taking care of their security business. there is a lot of concern as the spring fighting season approaches. the taliban will be back out in the field and even some concerned in southern afghanistan some of those fighters now branding themselves as isis claiming to be isis trying to recruit more and stage
new levels of attacks. ghani moving to try to get those u.s. troops to stay put for as long as he can. john? >> you can see the warm welcome he's getting in the u.s. congress as he addresses that body. barbara starr, thanks so much. other stories we're following "at this hour," the search for a 30-year-old woman missing in california. that search is now focusing right now on waters near a town outside of san francisco. authorities there say search dogs are looking for denise huskens. her boyfriend told police she was kidnapped from his home on monday and here's the wild part that she's being held for ransom. we'll have much more on this story later this hour. also this, capitol hill police say lawmakers need to reign in the partying specifically the number and size of the parties being held in the capitol building during the memorial day and july 4th concerts that are held every year there in washington.
they're concerned parties hosted by lawmakers have grown out of control with heavy drinking party goers. a letter was sent to congressional leaders citing security concerns mounting overtime costs and an abundance of "coolers containing liquids." you can assume what those liquids would be. a live report on that ahead. this was first to cnn. athena jones will bring more details of what this means. we're awaiting two news conferences that could el illuminate what happened to flight 9525. leaders of france, germany and sprain expected to speak and the investigative body overseeing the search right now. we could get new details on what they found. the key questions. what happened inside the cockpit as flight 9525 was dropping from the sky. the cockpit voice recorder is being examined right now. we'll tell you what investigators have learned. and more on the secret service.
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the mystery that caused germanwings to crash is deepening this morning. there's a podium set up not far from the crash site. we're waiting to hear from the leaders of france, germany and spain touring the scene mourning all of those lost. there's also a news conference out of paris from the bea. this is the agency overseaing
the investigation and we could get new details, the latest on what they are learning about this crash. >> in terms of what we know right now, john, the latest we heard is the cockpit voice recorder has been located and is being examined as we speak. french investigators say that it was badly damaged but that they still are very hopeful they'll get valuable information from the inside from those computer chips inside. let's discuss all of this and what we know and specifically what remains such a mystery. let's bring in richard qwest, host of "qwest means business" who knows this industry so well and also mary schiavo. so, richard, there are so many questions that remain right now. one i think is burning question today when we start to get idea of the time line of what happened with the plane, why no distress call in eight plus minutes at the very end of this flight?
that's a burning question. >> it's the crucial question. it's the crucial question. whatever was happening in the cockpit, they didn't manage to either initiate a may day or urgent call out or respond to any air traffic control calls that were coming in. and that's unknown. were they incapacitated that they couldn't or had they lost awareness of what was happening. that's the question. it doesn't tell us what it was that was going on. for that we'll be looking toward the recorders. >> of course they have that cockpit voice recorder in hand right now. one of the ways they get answers to what happened in the sky, mary schiavo is looking at what's on the ground right now. the bea tells cnn that as of now they're mapping this debris field and not moving pieces yet. why do they do this?
>> in every major crash investigation that's what you do. you map where you find pieces because there may be crucial clues as to how the pieces are left. in this case a striking amount. the blowback from the plane itself, the law of physics, the opposite reaction from hitting the mountain will cause pieces to be widely dispersed but they want to answer other questions. was there an explosion when it hit the mountain of the fuel tank? a fire or not a fire. curious it doesn't look like there was a fire. all of these things that they can help answer by mapping the debris field. >> richard, when you talk about those final minutes, we look at the path, it didn't deviate from the path. that's something you highlighted as well. one would think if they are in distress, they may deviate from the flight path. it didn't seem to do so. >> if they were in distress and needed to land quickly, there were airports close by that they could have easily made. why didn't they go to those
airports? nice was close. they didn't. they continuesed secondly, if the control services had failed, the plane may have swung the other way in terms of how it left the sky. it didn't do that. it continued on its path. what we see if you look at numbers is maybe the descent was quite as controlled as we have been thinking so far. it doesn't look like it was a straight descent of 3,000 feet a minute. it may have gone as low as 1,200 or 2,000 or up to 4,000. if that's the case, then you're looking at maybe a manual descent and not an autopilot descent. we don't know. we would hope to hear information from the bea -- >> do you think they can give that to us now? >> i don't think they'll give us that much detail but they'll sketch out how the investigation is proceeding and what they're looking at and where they're going next. >> just to remind you, we're awaiting that news conference which does begin any minute and
we'll bring it to you the second it begins. one of the interesting things that's been said, yesterday the white house put out a statement mourning those who were lost in this tragedy that's taken place here but said they didn't see any connection to terrorism. french officials today say they haven't ruled it out but it doesn't seem likely. how do they know already? >> well, that was one of the things that changed in the united states after september 11th, 2001, if you recall our intelligence services were highly criticized for -- depending on who you talk to for not disseminating information that the attack was coming and the system was blinking red or missing that the attack was coming depending on which particular person you believe in but because of that, they worked hard to develop the communication systems around the world on the chatter that's picked up and also to be very quick to share that among agencies so they can pick up anything so what that is telling
us is they don't have chatter from their intelligence sources that an attack was coming on that airline. >> mary schiavo, richard qwest, thank you very much. you saw the live picture in the corner. we'll continue to wait and monitor and bring you live. two events we're looking at. you see three podiums. those are leaders of france, spain and germany. we're waiting for them to come to podiums. they went to the staging area and that's where they'll speak to cameras. we'll bring that live and hopefully an update from the lead agency, the french lead agency investigating this crash. we'll bring that to you as well. also ahead for us hou"at th hour," the head of the secret service getting a scolding again. up next, we'll tell you what else he's taking heat for. you total your brand new car.
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the secret service director getting grilled by congress. this is over the incident earlier this month where two top agents allegedly drove through an active bomb investigation at the white house after a night of drinking. lawmakers now accusing joseph clancy, the head of the secret service, of being unhelpful with the investigation and now keeping congress and the public in the dark. we want to bring in chris. >> it was a lively hearing on capitol hill yesterday. lawmakers laid into the agency's director for blocking the supervisors working that night from testifying.
and we saw for the first time what has been kept behind closed doors. video showing the incident that has the secret service on the ropes again. the first images from a washington police video show how two secret service agents rolled through an active bomb investigation at the white house gates. watch as the car slowly drives in and bumps a barricade at the scene. it's video the secret service did not want to share. >> why would you not turn over all video footage to this committee? >> reporter: on tuesday lawmakers grilled joe clancy on why he would not turn over his agency's video to congress? >> will you make a copy of it available so we can retain custody as opposed to simply showing it to us? >> i will not release a copy of this video at this point. >> reporter: lawmakers criticize the new director for not knowing about the incident until five days after it happened.
and then only after hearing about an unanimous e-mail circling around the agency. the top democrat on the committee read the e-mail aloud saying the agents drove through crime scene tape after returning from a retirement party. >> officers at the scene said they were intoxicated. the ud officers were going to arrest both of them but the ud watch commander said not to. you know what really bothers me is it appears that we have an agency at war against itself. >> clancy promised lawmakers he'll take action. >> i'm resolved to holding people accountable for their actions. >> reporter: frustrated lawmakers plan to hold clancy accountable. their next step, bringing the agents and officers involved for closed door interviews and asking them what happened that night at the white house. john? >> new tension on top of new questions. great to have you with us.
thanks so much. ahead for us, "at this hour," we're awaiting two live events in terms of the crash in the french alps. live pictures right now of the podiums. they are set to speak before cameras any minute. we'll bring that to you live. we're also waiting for what could be a key update from the french agency that's leading the recovery efforts following this horrific crash. they are facing a huge task right now on how to even begin to map out and figure out what happened to that germanwings airline. that should start soon. we'll bring it to you when it does. most of the products we all buy
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"at this hour" investigators are piecing together what happened during the final moments of germanwings flight 9525 in the eight plus minutes the plain descended before crashing into the french alps without communication. the biggest clue is this bdamagd cockpit recorder. investigators just started the process of identifying the remains of those 150 people onboard the doomed flight. what more can we learn though from these horrific images? for that, let's bring in cnn safety analyst and former faa safety inspector, david soucie. good to have you but
unfortunately we're talking again about something like this. images speak for themselves. as a former crash investigator, i want to get your take on what you see in them, which is important. it's been described as images of horror as described by authorities. what do you see here? this is the crash site from a wide view. >> right. it's not as wide as the actual accident. it's important to point out it goes far beyond this as well this is where we see things and clues that we can pick up as investigators and again this is extremely difficult to talk about but in my experience as an investigator, the families need to see this. and they ask to see these kind of things and understand them. you can see over here at this point we have a fairly large piece of the aircraft and again over here on this side we have a fairly large piece of the aircraft. what this is indicating to me is these were near the largest mass of the aircraft, which includes the wing, the engines and right above that is likely where these came from. and you can see there's some
color on this one right here. that is where it says germanwings is the g and s of the wings part up here. >> there are human remains in here so we have to be very delicate. these pieces look so small. what are all of these small pieces? why did it break up so much? >> people say it exploded. it obliterated. there's science behind this. when the aircraft makes an impact, when it hits the -- let's draw an aircraft here. when it hits this mountain right here, these parts, this front part of the aircraft breaks into pieces. there's a pushback from that. so when they hit, they literally come back out of this area. so you have things coming back this way. as those come back, the back of the aircraft still is coming forward so you have massive collisions of large amounts of heavy debris impacting themselves and then coming apart. >> let's look at a closer up image. this shows one section closer
up. here's some more as you had said colors which is the tail, right? >> right. >> more of this, this debris field is just huge. >> it's massive. >> how do you as a crash investigator begin to map this to then begin removing it? >> do you remember when we were doing the mh-370 and did drift mode models, it's not unlike that mapping where each of those pieces are. you can impact them backwards and figure out from the impact point where these pieces came from and that gives you a clue as to at what angle the aircraft may have impacted and how it went into the ground. it also tells you a lot about speed. right here you can see landing gear. >> you see it right there. >> a piece of landing gear right there. that's telling us that it didn't burn. so that tells us that was it such an impact that it extinguished itself as it impacted or because if that burnt, that is made of magnesium, it would be smoking.
you can see there is smoke here. these wheels will continue to burn. you can bury them on a site to get them to go out and months later open it up and the fire is burning because as soon as you put oxygen, it starts burning. >> this is one of the big focuses. this is the cockpit voice recorder. this looks badly damaged. what do you see? >> it is badly damaged. there's something very fortunate about this. this is by design. it's not just happenstance. what this does in that box is takes analog information, microphones and audio that comes in and it converts it to a digital to numbers. it's a 24 bit encryption that stores it on these chips in here and there are boards in here like this. >> could impact be so great that it would be damaged inside. >> it could. however, this is stainless steel. this is not.
stainless steel is designed for this. once it's converted and data transfers into these chips, it's permanent. unless the chip breaks itself, then you're going to get information out of this. there's good information. >> i want to go back to this for a second. for a crash scene investigator, this isn't just any crash site. this is very difficult to get to. they have to -- some of them have to come in by helicopter and repel down or walk hours long to get to this scene. what do they do when they come upon the scene first? what do you do? >> first thing you want to be cautious about the human remains. you need to flag anything that may be a human remain. you can see the red dots in here. one here, there, there, there. this is again very difficult to see and very difficult to even acknowledge but each of those are likely flags that were placed to identify where those are because at the accident scene, the human remains are treated with utmost respect and
they are taken care of individually. the pieces, whatever available. they are documented exactly where they landed and using a similar trajectory follow you can determine which parts of which human are there so it's likely they are able to put those together for the families and say these are the remains of your family member. >> that's a horrific thought. it's part of the process and it's the job in what families want. they want to know what happened and they want to know why it happened. david, thank you very much. some of these images are going to be seeing more of this it appears. now, cnn reporters are gathering a whole lot of pictures. a lot of images from their vantage point sending a lot of tweets out from the scenes that they are seeing on the ground there. go to cnn.com/germanwings and check out the reporting. a lot is more powerful in images that you'll see than words you're going to hear. look at that. john? >> should also say we could get new information any minute right now a news conference in paris from french investigators overseeing the situation right now. those new details ahead.
plus, it was a last-minute decision that changed their lives. it saved their lives. we'll hear from a swedish soccer player whose entire team was supposed to get on that doomed flight. also, a crackdown here at the capitol. police telling congress no more wild summer parties. really. the garden is the story of told and retold.
get live tv whenever you want. the xfinity tv go app. now with live tv on the go. enjoy over wifi or on verizon wireless 4g lte. plus enjoy special savings when you purchase any new verizon wireless smartphone or tablet from comcast. visit comcast.com/wireless to learn more. new this morning from the tragedy, a near miracle. the seemingly inobjecting lus decision. the layover in dusseldorf would have been too long so they split up and took three other flights home. >> amazing.
a simple decision and the impact it has on your lives. joining us to tell us more about it on the phone from sweden is the team's goalkeeper, frank peterson. thank you for taking the time to jump on the phone with us. when did you realize this was the flight that you were booked on and what did you think? >> we learned when we got to stockholm at the airport and then they told us and then we have been told further on that it was the slight we should have been on from the beginning. >> what do you say to your loved ones, to your family members. they must have been absolutely terrified. >> when we switched on our phones, we had a hundred missed calls from families and relatives, friends, so we had to
call them and calm them down. that's one of the things i think of now all of the ones that made the same calls but didn't get answers. it's hard to put words on. tragic. >> it's hard to make sense of it. this is one of those life changing events that makes you probably pause and think and assess and a simple decision and what it made for you. >> i don't think we're thinking clear yet. of course like you said it's like you said life is fragile so all of my thoughts and the team's thoughts are to the victims and all of their relatives. it's not about us. it's about them right now.
>> i think the whole world is mourning along with you right now. what message would you give those families in germany and in spain and these 15 countries that lost people on that flight? >> like i said, i can't even imagine what they go through right now and what they feel and not any words can describe it. i want them to know that our thoughts and strength go out to them. like i said, it's hard to express with words. i wish there was anything we could do more. it's difficult. >> it's difficult. so you're back in sweden. i'm sure you're back with family. what was that first encounter like? >> we're here and we've been talking to family and friends the whole day. there are people still finding out that we were booked on that
flight. there are people calling all the time. our family describes what they thought and what went through their head while we were up in the air and didn't know if it was our plane. it only makes things more terrible. >> we're looking at pictures right now of the debris where the plane crashed. it's hard to look at. i have to believe that for you even harder. what goes through your head when you see wreckage of this plane but for a split second decision you would have been on. >> yeah. like you said, the last thing i think about is that i could have been on the plane. i only think about my teammate and the ones who was on the
plane. maybe later on i'll start thinking that i could have been on it. it's not about us or me. it's all about the ones -- i've never been afraid of flying but after this i'm a little bit afraid or terrified to be honest. >> that's actually what i was going to ask you. there is a risk with flight. a much lower -- air travel widely known as one of the safest forms of travel but when you see images like this, i can only imagine that it does make you question it. frank peterson, thank you very much for jumping on the phone with us. it's wonderful to hear your voice. thank you also for sharing your thoughts and your prayers and really mourning the loss of everyone on that flight. thank you very much. >> so thoughtful. we want to go straight to france right now. our breaking news. a news conference with the leaders of france, germany and
spain talking about this plane crash. this is france leader, francois hollande speaking right now. >> translator: here in this commune, very close to the disaster area. a terrible disaster where 150 people died. children, school pupils, entire families and also the crew. i don't forget them. i believe -- i think of the families and their relatives and on behalf of france, i would say to angela merkel and mariano
rajoy expressing our deepest condolences. the french people are here at your side in this trial as it is for all countries concerned more than 15 countries had citizens, nationals in the aircraft. as soon as we were aware of the disaster -- in other words very quickly, the state services and the services of the counties and in particular the airport, all those forces mobilized. i would like to salute them as we've done with the chancellor and the president of the spanish government, those firemen and
fire women and civil servants and military personnel which were there and volunteers and the elected representatives from the relevant communes. it was both a great movement of solidarity, fraternity, and also very effective movement. unfortunately there was no possibility of saving anyone because there were no survivors. but their operations made it possible to make the site secure and to be able to work in an area in the high mountains. very difficult to reach to do what had to be done in order to protect the bodies when that to protect the parts of the destroyed aircraft so that the
investigation can achieve some results. and also so that there might be possible access for the families. here, i will say that everything will be done so that we can find, identify and give to the victims' families the bodies. france will also take every care and it's also our privilege, our hospitality so that the families of the victims who will come should be not only welcomed but given support. once again, i would like to express how grateful i am to all those people working for this to be possible.
i was overtaken by emotion when i saw all those people together in the chapel of rest ready to receive families. there's already one that has arrived. others will arrive. so that we can give them information, comfort and the essential welcome. among those people and they also are indispensable, you have the psychologists, the carers and also people from the national education service, from the college of seine and other colleges who have come so as to make it possible to have interpretation so that the families can express in their own language their pain and their expectation. we need to understand what
happened. we owe that to the families. we owe it to the countries concerned by this disaster. so france has activated very significant means within the context of the inquiry so that we can know everything there is to know about the causes of the disaster. unfortunately we do have some experience in this. france has experts recognized at a world level in terms of analyzing the causes of this kind of catastrophe and accident. dear angela, dear mariano, you can rest assured with the support you'll be getting from us that everything will be discovered and light thrown upon the circumstances of this disaster. a black box has already been found.
at this very moment it's being worked on, not easy. we have to be patient. and a second black box is being looked for. its outside frame has been found. but unfortunately not the black box itself. at this very moment there are men in the field searching. they will search some more. and they will continue until they get to the result required. i'd like to conclude once again saying that in trials -- and we've had a few in recent months -- there is also solidarity, human solidarity is among us. and i'm proud that france can give this image at this very moment of pain. and the solidarities that of europe, europe subjected to trials, to this kind of
disaster, of this magnitude, but also europe which is present, which is very concerned, and the presence of the president of the spanish government and also the chancellor is one of the most vivid expressions of this. and finally there is mobilization and once again, we bow before the memory of the victims. and we are at the side of all the families. thank you. >> translator: i, together with the state premier came to this horrible site today. first, i would like to thank the president, francois hollande, and also everybody who welcomed here so much and also the spanish prime minister, mariano.
we are very much united and connected. and then also the victims of germany and all other countries. this is a tragedy. and our visit confirmed this very much. >> translator: being on the site of this terrible disaster, i would like to express my thanks to francois hollande and all the people from this region who received us so well and also the president of the spanish government, mariano rajoi to whom i feel very close. we bow before the memory of the german victims but also the memory of the victims from other countries. this is a real disaster.
my visit today shows this in the most impressive way. >> not only my thoughts are with the relatives, the families of the victims and the friends of the victims. this is a very moving day that the thoughts of the french people, all the people here in this region are giving support, engagement, commitment and will give very much help. >> [ speaking foreign language ].
>> translator: i would like to say to all relatives and friends of the victims that they will be very much welcomed here. when they wish to come here when this tragedy happened, we will do everything here in order to clarify what has happened here. this will take some time because this is a catastrophe in a very difficult area geographically. >> [ speaking foreign language ].
[ speaking foreign language ]. >> translator: i wish to all of them who are here present and prepared to give support, all the volunteers and carers, everybody to help in this difficult time and wish all the best for all the victims, wherever they come from, from germany or anywhere. it is a very good feeling that we are united in such a difficult time. mr. hollande, many, many thanks. and this is real french/german friendship.
spanish people send condolences to the families and loved ones of the victims of this dramatic accident. >> [ speaking foreign language ]. >> translator: we would like to be together with you in your pain. and we know it's not going to be easy because the worse that could happen to a human being has happened. know that we are together with you. we would like to support you with all the means available to us in everything you need, and we would like as