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tv   Key Capitol Hill Hearings  CSPAN  May 31, 2016 12:30pm-2:31pm EDT

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to do is interpret that through two days into this current lens. >> guest: privacy is a cherished principle. we all understand that. but it's also evolving. let's be honest. the way we access information or changing the pew research center has found that nine in 10 of us think it's really important to control where our information goes. ..
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how privacy norms are changing and how our behavior is changing and how x patients are changing as well. >> the most recent study talked about how consumers are not engaging, especially our seniors have much come at getting the full benefit of what the broadband and internet has to offer because they are fearful. we have to, as a part of this regulatory space, we need to be mindful. a part of encouraging innovation and productivity, which is what we are doing. we've got to think about the entire ecosystem. i know we overuse that word. it is so important because it just once a valve and reinforces the fact that it is not that the period it is not piloted we cannot come through in a way
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that consumers can be rightly served. >> i think commissioner rosenworcel framed this issue perfectly. >> there you go. >> question is what kind of regulatory framework consumes. i entirely embraced the 2012 goals in the state of privacy report by what level playing field for competitors than this base and a consistent set of protections for consumers. now let me give you an example of how the fcc's approach is not the rails in this regard. if you are at home with an android smartphone in a power up your home wi-fi network, you are using one. if you then go to work on the highway and overfill your network come you may have another isp. when you're at work in user works wi-fi network company might get a third. if you take a coffee break at a local starbucks community on the fourth. now consumers using the internet in that way an increasingly
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mobile world to face the multiplicity of regulations depending who the isp is good you might not even know who it is. yet the sec was particularly stingy regulations, far more than the don of the commercial internet to single out isps as uniquely competitive and no-space. it makes absolutely no sense, nor does it make sense to chairman john legal with or a lot of the people who played and if they would need a uniform set of regulations to apply to everybody. not to single out one niche of the market place. the online advertising market trying to pose a competitive threat. >> let me build on that. though i'm not going to agree with every last thing you said. but let's go ahead and think about mobile phone today. we have different privacy regulations that will apply to the hardware, the software, the wireless network associated with
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it and they online applications you might access. candidly, that is far too complicated for consumers and you shouldn't have to be a network engineer to understand how your information is collected and you shouldn't have to be a lawyer to understand how your information is protected. and i think that across the board we should be thinking from the consumer to about how to be in all of those marketplaces. the frameworks we have in place, which are from a long time ago wrestling with how to update them. they are too complex. >> that was what was great about this remark is a calibrated its rules. for more sensitive information it should be an opt-in requirement. there should be an opt-out requirement. that is a way to calibrate the twin goals.
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>> you have to acknowledge questions about opt-in an opt-out and are existing rulemaking and that is certainly a subject we will talk more about going forward. >> we will talk about it. it is clear that the writings on the wall, for anybody thinks this is an open conversation -- >> we are having an open conversation. >> to be clear, the four of us are. we refuse to give anybody with a stake in this issue a few extra days. >> i did karen. more than 500 questions and i do believe that this is the kind of subject that is complicated and would benefit from longer rulemaking. >> why is the chairman say we are not going to have more time? the three of us can agree we should have more time in such a complicated matter. your point is well taken in terms of different portions of communication devices in different activities you have
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and how they operate differently and how the privacy is treated. that is something as my colleague highlights that the ftc is able to handle. we are going to slice off one portion and say for providers, we know that in here is what it looks like. we are to know what the rules are going to look like. that was in the npr ran. the chairman is moving forward with that in short order. >> one of the things you keep talking about his harmonization with our colleagues outside of the agency who operate under different laws. i actually think we should focus on something else which is harmonization within the agency. there are different privacy rules that apply to cable operators, for instance, under section 631 and two satellite providers under section 338. we also have privacy policies under section 222 and going forward is my hope we can find a way to create a level playing field within the agency and within industries that we
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oversee. >> we are not talking about identical interaction or products are offering. and so, harmonization that should always be the goal. sameness, when the option and the product is the same. i just departed little bit on that, because i think that's unrealistic. maybe that is not what you are saying. >> is harmonization means more regulation, don't put me up for that. >> appropriate regulation is what my nirvana is. >> based on that, what the statute says can't be something that creates what the four of us just magically determine any need. telephone records. don't talk about broadband data services capture in our universe.
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that has to mean something or the activities are not bound by anything. >> a lot of the things we are talking about were not envisioned back then. when you talk about love and when you talk about their application and interpretation, and we are not in the 1800s or 1900s in terms of laws on the books right now. certainly not applicable. i will be extremely sensitive this summer. so when we talk about the standpoint which is more narrow or the purpose of this conversation, we again have regulatory bodies in place that rightfully interpret what might've been written at a certain point in time and apply it to the way in which we consume and use these services. >> if the statute has gotten out of balance with what is currently happening, it's the job of the legislative branch to fix it. >> we know how quickly they no-space-on what they think is
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best. they determined it takes a longer time period. >> is this conversation happening because you don't get the opportunity to talk to each other in washington? we've got about 15 minutes left in her conversation and we do want to involve the audience. if you have any questions, you can see a microphone down here. lineup that will get to those questions in the last seven or so minutes. next question comes from the did they use a blue bird dna. >> you about clearly demonstrated how complicated the issues are before you. the sec in terms of personnel and funding to handle this growth in privacy regulation and other issues before year because the chairman's office has been making the case that they really need for resources. what do you think? >> when you look at the number of personnel that we have and compare it to say five or 10 years ago, we are at an all-time low in terms of numbers. we are not the only agency that
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has been under some strain when it comes to resources. we've been in a budget crunch. our budget has not increased. it has construed it a bit. and so i don't know what the exact numbers are into 1634. the low 1600 terms that the personnel. the issues are getting more complex. i'm not going to sit here and say you are wrong. we are doing incredible work considering the fact compared to five or six years ago we have fewer people. >> your something that concerns me. all of our issues across the board are getting more technical, more complicated and we need more engineers. the agency is operating right now with its lowest level of engineers in decades and engineers who are tremendous are by and large older individuals.
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we have had for some time a program that the sec and i think it's fair to say we have a lot of attorneys in washington d.c. out like us to convert the program into an honors engineering program and invite engineers into our ranks more aggressively and earlier in their careers and i hope going forward we can make that a priority. the fcc has adequate resources to discharge his two sons ability. the question is what is the fcc doing with those resources? if you think about the radicals the staff has been having to pursue, it is striking how much time has simply been wasted and how many of the responsibilities have been in art. for example, with respect to broadband deployment, there's so much the agency can and should be doing and said we spent a
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great many staff hours on things like the set top box proceedings are singling out cable in particular for special attention and special access, even though they took the risk to deploy those networks that give businesses. those are the activities that distract us from the core mission which we have under the law, which is to make sure the industry in every industry is able to compete on a level playing field to deliver to all americans. >> i want to answer it this way. in terms of the resources, the priorities are driven by the chairman. when the sap is allocated today, is problematic. when i worked in a number of things this year, you see how many staff are assigned to a budget. we worked together on rate of returns. there attended 15 people working on it. the number of people in privacy is 10 to 15. when my colleague talks about 1600 people and 10 people were 20 people working on privacy,
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that's a little disturbing. it's a complicated issue before of us have come up with. finding a small number of people in the wireline bureau is overrun with work and fewer people and that's the problem for the chairman to sign. >> i want to ask this of all the commissioners. you have a chance, commissioner rightly, to see some of the complaints that come into the fcc with regard to cable, particularly content and delivery? >> i do get a number of complaints that come to me and i have an opportunity to talk to is timber governmental affairs euro about what consumer planes they're getting. i have the opportunity to see what is developing from consumers in the marketplace. to be quite frank, the number of people that are generally happier not the ones that are going to write to us. those who have the biggest concern or maybe some of them are that align hinged. we all have public account that
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all of us monitor from time to time. we have visits from the consumer bureau that they help reinforce that. i've got a mixture. most of the feedback i get, i have to say is complaint different. i get quite a few in terms of those people who say we are on the right track. we are usually, when things are going well, you usually don't have the very nature of humans. you don't usually broadcast back to the world unless you're going to benefit. if things are going wrong, usually escalate and that's the nature and why you have a bureau in why we have complained because we want to know when things go wrong and when the consumers are not getting what they expected and we need to take care of that.
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>> i take complaints as well. last week a gentleman e-mailed all five lessons that i've got a problem with my provider. we got it taken care of and it felt good to be able to help an individual consumer having an issue. people complain on twitter as well. i don't know if you guys get complaints all the time, but i got a complaint that the serious xm channel was playing a song made innate to 90. what are you going to do about this? i said look, milli vanilli is a gift to civilization. you can look it up. some inner web. >> and they can really sing. >> the consumer basic function is critical for us to remember. we are not simply an agency that takes a look at the industry. we've got a consumer protection problem. even if we might differ. >> i think it's important that we spent time combing through the complaints that come into
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the agency to understand how consumers experience communication services. we get lots of complaints about broadband not reaching certain locations, about content and the oldie but goodie, they do-not-call list doesn't work. nobody is a fan of cardmember services. i'm not either and we have to work harder to make sure consumers don't get those calls they don't want. >> i responded. you made me think about a lady in west virginia that was complaining that her area shows is served when it comes to broadband and she's not. i responded to her about other concerns and kind of she thanked me and wasn't necessarily happy. it's an opportunity to exchange because she doesn't have broadband services. i responded to her and we do that individually and the
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consumer bureau. it's important to us to never forget. i always scour every day. i look at my public account. it keeps me grounded and it's a reminder about who our obligations are. >> i also learned to deal with expletives. we've been talking about individual complaints. the aggregate is important to remember. it's very difficult for us to get insight into how many consumer complaints are pending at any given time. one of the reasons several years ago i propose we create an online dashboard where among other things we the american people can see exactly how we are doing with consumer complaints. what is the meantime of this disposition and what is the actual disposition and the categories and how they change over time. >> reflect categories.
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>> i agree with you. we should move towards real time. i want to compliment the people who work to update the database and make sure the information is more transparent and more public. >> the consumer complaint form is much better than it used to be. >> commissioner clyburn, what would you like to see the cable industry do when it comes to broadband deployment that they are not already doing? >> that is a great question. one of the things i have been pushing for when it comes to broadband as affordability. i would love for there to be multiple tiers when it comes to options for those who could barely afford their services. there'll be something there for them. i would like for them to participate. we've got a program that has been expanded to include a broadband and i would really appreciate the industry being a
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part that will provide opportunities for those who can't afford a subsidy of the government will open up the universe for so many. that's on my wish list. >> commissioner o'reilly. >> a simple request. if it makes business sense, i would love for you to expand the reach to the benefits of your technology to more americans. we are struggling with the fact there are plenty of americans who do not have adequate broadband services and we are trying to figure out how to solve those issues throughout america and it's very difficult. we have subsidy programs we are working with to provide funding to entice people to enter these areas that are lovely and people love to live in those areas, but it's hard to figure out how to provide broadband service. i would love for you to expand services to other areas if it makes business sense. >> with a question from the
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audience. if you could identify yourself. >> my name is jane clark. managing director of the coalition for media measurements. my question has to do with the new european data regulations, the set of consumer privacy protection in particular. that has any impact in how you all are seen not vote in terms of u.s. corporations in europe and if it has any impact on how your thinking about this going forward. >> what you asked that question? >> i was in a conference in europe recently and they are all concerned about it. there's a lot of discussion about it. particularly the obscene and abuse of consumer data. from the measurement and research in advertising world in which i work, there's a lot of concern about whether -- how we will deal with it in the global world with multinational corporations where we all have
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to follow different regulations in different parts of the world and how we will be able to manage that. some people say the u.s. would never do that. i'm just curious. i've never had you on front of us like this. >> take advantage. who wants to start? commissioner ajit pai. >> the short answer to your question is we don't have direct involvement with the european union and privacy regulations. but we have been and i personally have been briefed by some of the folks working on the u.s. e.u. data shield, which was something obviously critical for us to enable u.s. companies to compete effectively in europe. the framework has been relatively useful. it's also telling going back to the privacy debate that our commerce department on behalf of the administration had told european union's we believe the privacy framework backed up by the federal trade commission enforcement is sufficient to
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consumers in the european union ended its telling that the fcc essentially carved out a space for itself and we don't think the ftc will do an adequate job with internet service providers. when you do have special regulations for them. that disjunction is something we need to be careful about. >> with the gentleman over here as well. >> young broadband technology. commissioner rosenworcel raised an issue with a set-top box proceeding and the is an awfully complicated proceeding. i wish we could simplify it. today you've mentioned that there is a serious lack of engineers that the commission and yet the set-top stock proceeding is one of the most complicated proceeding with regard to engineering. some of us have been trying to make the commission understand that there is another way to do this, that downloadable
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security, set top boxes sold in the open marketplace already exists, standards are to exist. we've been trying to show them to the commission for at least five years now. but questions raised in the set-top box proceedings go to changing the business plan of the industry and that creates the complication for the technology. so why don't you simplify this process by looking at the real statute that sad we want retail sales of set-top boxes. that can be done without changing. >> thank you connoisseur. >> good point. i look forward to reading more about them in the record. >> i would get to him in just two seconds. commissioner clyburn, let's go around the horn on this question. in your view, who owns that last mile into the home or business?
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>> who's responsible? that's interesting. who owns it, i never really thought about it. i always think when to cross my boundaries, it is me. but i think i will change it into who was responsible and i think it's all of us, that we should enable, that the other 34 million americans who can't answer that question right now. they don't have the capacity for what we define as high-speed internet and i think that is important. that's a great question of exactly how you phrase it. i just think we all have a role to play a supposed ownership ownership. >> offenders in your question correctly, years ago we had rules and regulations to try and bring more competition to that portion of the network. you actually thought they
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visited the marketplace very successfully. i don't think cable owns it. they are having a great deal of success of the marketplace and that's where they've invested not only the residential site, but the business site. for all of your good work entering into the business side, we will regulate the heck out of you. thank you so very much. >> we've got time for one final question to bloomberg around the board. >> you all have painted a picture of the regulatory complexity of the issue for you. can congress resolve some of these issues with the comprehensive come back. is that the solution or is there some other measure that is needed? >> well, the federal communications commission is a creature of congress. should congress decide to update the law, we will be in a position to implement a good is first and foremost their choice and i appreciate they take a look at the laws that date back to 1996 when we probably all called the internet the information superhighway.
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they are trying to look at ways to update and modernize them. i think that is a good effort. in the end, we will be responsive to anything in its path. >> i believe there's something in the capable hands to decide when to and when not to do. they had energy at the beginning of the congress to consider legislation that is waiting for a number of reason and hopefully they'll figure out the best time. i'll be responsive to however they change the law. >> i respect congress for more than one reason. i looked for guidance from them, but i also know i have a charge to keep when it comes to interpreting a plan for my turn to oppose that. >> i would agree with my colleagues. i would only offer a cautionary tale that is dedicated to following the law. if you look at what the agency has done with respect to the definition of auto dialer for
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the navigation devices provision of section 629 or deliberative indifference on joint sales agreement, requires not just congress to update the act, but the agency to respective terms and that is something that requires a strong commitment to the leadership. >> this has been "the communicators" in boston. commissioners of the fcc, jessica rosenworcel, ajit pai, michael o'reilly and commissioner clyburn. >> borne out from the internet and television expo were trained to hold earlier this month in boston. remarks from former fcc chair michael powell, "huffington post" arianna huffington, john king, univision's jorge ramos and comcast president and ceo,
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brien roberts. they discussed a range of issues including fcc's proposed a set-top box rule, the changing landscape of television, the 2016 presidential race and upcoming coverage plans for the former olympic games. >> good morning, everyone. welcome to boston into intx 2016. on behalf a ncta, we are happy to greet you, and start off this morning action on transactions and t. have a great show. >> absolutely, pat. delighted to be here as well. it's exciting to be at the second member intx. this year we are going to take a look at disruption and how really to embrace it if you will for creativity and innovation. it should be exciting.
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when you look at webster, it tells us disruption is to break apart or to throw the disorder. but in our business, it is so much more. it is change. it's opportunity, growth and is the state of our world today. >> at intx as i said, this week we'll look at the many elements of disruption that are fueling our businesses these days. we are going to celebrate and embrace those changes and we are going to look for ways to actually harness them if you will, to better serve consumers and help our collective businesses grow. >> that's right. in fact, the spirit of this proposition , you could say we've disrupted intx. it's no longer just a cable show. we will get to hear from groundbreaking companies such as periscope, marcia ball, vanpool and a number of companies making their first-ever appearance on
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our stage. that includes at&t and verizon. >> we will make history with a tab session presented on disruption. and our friends have brought some general session speakers to provide great insights into the future of our businesses. meanwhile, boston's best entrepreneurs will pitch their ideas and the lobster tank demonstration if i may so use my boston accent. >> don't worry about that. the best of intx and cable shows past will still inform you of the experience you are about to have. we will enjoy stimulating encounters on the imagined park stage and we will see showcases featuring in iraq have experience with things like virtual reality, the hottest display technology and a
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revolution that we built called tv everywhere. we have this teeming marketplace exhibit featuring hundreds of companies, showing off the latest services. don't forget the star-studded events such as the cable center hall of fame dinner, the signature lunch which follows the session this morning in our annual name of practice good >> absolutely. it wouldn't be intx without some stars and showstoppers. we will get to meet many of them this week, including actor producer of babar burton, author and notch for new and -- entrepreneur arianna huffington and people who bring them into our living rooms like john king and jorge ramos and fcc chairman tom wheeler. you know, ken and i had a blast putting it together for you and we are deeply indebted to the
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numbers of the advisory board, for helping us realize our vision. >> when we started down this path, we agreed to cochair. we wanted intx this year to be fast paced and electric, to be fun, casual, relaxed, no ties. but there is a hanky. >> with the opportunity for all of us to compare notes and get a glimpse into the future that we are while creating together, it is going to be an exciting week. >> we do hope what you experience this week is just as described and we look forward to tapping with many of you during the next three days. >> absolutely. have a great time. get some great austin food. all major at the food truck. enjoy intx here in boston, everybody. [applause]
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>> ladies and gentlemen, please welcome the president and ceo of ncta, michael powell. [applause] >> good morning and welcome to intx 2016 in the great city of boston. this is the first time we have ever had an open stage on the show floor like this. i think it's very emblematic of the walls that are coming down in our industry. the companies that are gathered here are in a transformative. they represent significant challenges as well as enormous opportunities. there are changes shaping the contours of this dizzying. perhaps the most romantic as the market restructuring that has reached an dns over the last several weeks.
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one central driver of these changes is the intensifying demands of technology and the escalating need for innovation. our industry is shifting into high gear as the high-tech industry with more products and services. these actions are in response to the rising heat of competition, sparking from old sources as well as new. we fully expect this remodeling to bring new energy and vibrancy is to the internet and television marketplace. you know, mergers however are always bittersweet. the curtain is coming down on some of the most storied companies in our history and as a consequence, we will have to bid farewell to exceptional leaders who pioneered this industry and body to the high pinnacle on which it sits today. leaders like rod marcus and jerry can in the beloved byron
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and dolan families. we should not forget it takes a stronger to sailing stronger to sail initiates who must also give a salute to the thousands of men and women who served these companies faithfully over the years. we also welcome new players into her community. charter is emerging as a reinvigorated company that becomes a new industries and her bare and house across the pond to bring its energy to the u.s. cable market. we look excitedly forward to the fresh ideas and innovation that these changes will bring. it seems as if the whole world has discovered what we have known for decades and that is delivering exciting high-quality video content to american consumers is a fantastic business to be in. there are formidable new creatures roaming our traditional feeding ground.
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these companies have enormous resources and are exceptionally creative. their fierce competitors disrupting traditional businesses. those who wish to compete will have to elevate their heels and adjust if they hope to return and serve forcefully. i believe in duality that every challenges also an opportunity if we are bold and nimble enough, we will not only survive, we will thrive. revolutionary change has also engulfed the content business. fantastic new shows are exploding continuously into our living room. last year, over 400 scripted series were produced. there are more and more players searching out great stories and producing original content. today it is ironic that a company known more for selling books is taking hold in the awards for television.
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viewing patterns are also driving change. consumers now see every scream at the television. binge watching has become widely addictive and more and more we see video content encapsulated into software as every device imaginable into a tv screen. it can work vertically well as a set-top box. these are changes that we fully embrace. as i said earlier, the industry has a driving force in technology of wealth. cable's internet providers are on the cusp of rolling out to cross the united states and as we do, we will remain dedicated to reaching i'll, not just some of our citizens and dedicated to every american online. in addition, we are also seeking martyr devices for viewing
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content like the platform and our companies are increasing the value of a broad and prescription by deploying wi-fi hotspots for consumers to access the internet when they are on the go and working with the content community come to your programs are landing on the internet connect the device to the tv everywhere initiative. this period is remarkable for one other reason. it is not so laudable. we find ourselves the target of relentless regulatory assault. the sec's governing ban has been competition competition, competition. from where we sit that has come to mean one name, regulation, regulation, regulation. the policy we are weathering are not regulatory correction. they have been thundering tech tonic shifts that have crumbled
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decades of settled law and policy. what has been so distressing as much of this regulatory ordinance without provocation. we increasingly are saddled with heavy roles about any compelling evidence of harm, consumers or to competitors. other times we find our property are being confiscated to pass off the new competitor to give them a leg up, despite healthy and robust. this is the case with the current proposal to unbundle valuable content and hand it to companies who don't have to pay for it or respect the intellectual property rights have it or abide by the regulatory protections of consumers. instead of unlocking the box, this proposal has all corridors and distributors, content providers, civil rights groups, labor unions and over 150 members of congress.
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we can only hope the commission will hear their voices. as we learned recently, the latest proposal to completely throw out decades of policies on business services, even when we are the new competitive entrance, we seem to be marked for rate regulation. what i believe is most troubling is an emerging government view that the communication market is bifurcated and should be regulated differently. internet companies are nurtured and allowed to rob free, but network providers are disparagingly labeled gatekeepers they should be shackled. the implication of the worldview will go far beyond how it is affects one industry. we are resilient and we will find a way to whether these changes. rather i believe this john bisbee will prove detrimental to america's ambition in the information age. networks must innovate, experiment in order to what we
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all want to see. i think it is a mistake to view network providers as an impediment to that growth rather than a value and greedy enough it. [applause] we think there is a better way. the approach that is on display at intx, a market place big enough for all competitors. there is more to be gained by coming together then pulling apart. we are looking for partners and not adversaries. we see the benefit of a global network combining the power of content and technology to deliver exceptional experiences, solve the greatest problems of our planet, to provide meaningful work for people and to bring greater peace and prosperity to a dangerous world. intx this year is about the opportunities that rise from
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disruption. there is much to see and much to talk about in the world of internet and television and the central square for that exploration to take place. so on behalf of the women and men of ncta, i want to issue an exciting and informative show. thank you are a match. [applause] ♪ >> ladies and gentlemen, joe surfer's conversation today, please welcome the executive editor.
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>> we wanted to have someone really interesting, especially in this crazy election neared to talk about a wide variety of things from election to video, to uber, to not getting enough sleep. there's only one person that gets all the criteria and that if someone was known known for a long time and someone everybody does now, arianna huffington. ♪ okay, we've brought our chairs for you. a couple things. we are going to start talking about your boat. you are signing books and afterwards called the sleep revolution. we have for years debated this issue. i don't sleep at all and she thinks it is very important. i would like you to make the case of what you're making in this book. >> first of all, it's not what i
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mean. it's a basic consensus that the vast majority of us because she has a genetic mutation, 1% of the population can do great, but the rest of us need seven to nine hours to perform at our best. look at athletes now. andrea myrdal from the garden state warriors, kobe bryant, lebron james, they'll talk about using sleep as a performance enhancement tool. so that is the big thing happening now. there was a time when we thought smoking was glamorous. and there was a time when we saw been sleepy was a sign of been so busy and important and especially men would wear it like a badge of honor. now we've realize that actually makes us less burdock dave, less healthy and much less happy.
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>> let's talk about it in the context of tax. the more and more we are watching tv, watching video. we are using them for a variety of things every day. one of the things you talk about that is affected people sleep patterns. talk about that a little bit. >> absolutely. i would say that everybody here probably takes better care of their smartphones than they take care of themselves. everybody here knows approximately how much battery remains on their phone. in my case if it gets below 13% i get anxious and look around for every charging shrine. >> let me just say, the phone is the best relationship i've ever had in my life. >> i know. all i am suggesting is to pick a time and you turn off your phone, ipad, laptop and put
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them out of your bedroom. you can't sleep with your phone. that's all i'm saying. i love my phone. it's like kryptonite if it's on your nightstand. once you remove it out of your bedroom, you begin to create a transition to his league. that's why i was doing a book signing earlier and we were complaining we wake up in the middle of the night and can't go back to sleep because they haven't had that transition. when you have a baby, you don't just drop them in bed. we need to create our own virtual that puts a big line between our day, with all her projects incompletions, worries and that night when we can recharge and face the day. >> you've been part of the internet revolution. a big part of it has gotten people more addicted.
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you've been doing video stuff, all kinds -- everything. all social media. how do you get -- you know, create that and tell people to turn it off. >> even though it did not exist, they would have plenty of things to be a big to do. the problem is the world is going to be more and more inundated with technology. it is all about the greater level of automation. so we set the boundaries and we want -- you don't want your children to be so completely addicted to their devices they can't have human relationships develop. >> actually, my son had his girlfriend that he met unsnapped jack, so i'd finished on that issue. that is the trend going forward. one of the parts you talk about his decision-making when you are not sleeping.
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>> in fact last week one of the ceos who say i need eight hours of sleep to be the best ceo i can be. he said that if i actually get eight hours sleep, if i end up making your decision, even 5% better than they would have been if i were depleted in sleep deprived. that is what executives need to understand. they are not based on gemini. they are based on judgment. all around us, we are surrounded by data and wisdom. just look around and business leaders and the media leaders, political leaders. they have high iqs, but look at the decisions they are making. another thing is they've convinced people of the importance of exercise and nutrition. but the third pillar is sleep.
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you have executives often collapsing on their treadmill, bike the ceo of bmw. i collapsed. that's how i collapsed from sleep deprivation and from the collect evolution that it is now way to succeed. >> i do want to get to the election because you are a political person. you guys have been trying a lot of things in tv, video and everything else. how do you look at publishing right now and people who make video and other internet products? increasingly what's becoming clearer and clearer as we need differentiated content. you know, content that really catches the ball.
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and we have divided everything we are doing. obviously, with their own clear attitude. then, what's working. you know, just on the crisis, you know, they say if it bleeds, it leads. and we change that and recognized their solutions. the payoff than have not escaped. so how can we put the spotlight on them so that we talk about copycat crimes. we can also have copycat solution. arthur hiller is all about adding value to people's lives, by helping them lead their lives with less stress and more fulfillment. that is having a huge ransom in, both for our viewers and readers, but also advertisers. because a lot of people -- a lot
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of people that want to be around while ms. and have become some of our best customers and advertising. >> when you look at where things are going, you started with print and moved into video. back and forth you can't different channels. and now what? >> video, you know, three and a half years we launched and now -- it was really about one of the first big life after. and now more and more of our audience has become different ways to do i, while at the same time keeping the big experience for newsmakers or via streaming political debates, et cetera.
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trains on trent >> to space-bar control video? >> not at all. one of them is talk to men without to invite everybody to participate his children interviewing their parents. it's been a huge success and it exemplifies the big beautifully produced celebrity interviews and barbara bush interviewing laura and mike bloomberg sadr interviewing him, et cetera, if better. and then sends users contribute their own parents. we are having a physical act nation, for example anywhere else in partnership with facebook. >> talk about where padilla was going. people are not watching the way
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they used to. you guys are moving in. you bought a vr company. talk about that. >> actually, the company is a very good way -- not just the technological know-how, but because of how they produce and the gift of storytelling. storytelling and away, for me again, whether you do it on cable, the key is going to be are you connect to your audience? are you adding value to people's lives? there is far too much emphasis as opposed to whether we actually offering. >> your cable company and consumers aren't using it at all and else particularly within a cable generation, whether that's true or not is questionable.
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>> you can operate to your users. it's just a matter of the product. ultimately, what you are producing is not differentiated, is not really adding value to people's lives, even if the value is simply great entertainment. whether you are doing it online or cable is not going to work. >> do you think it is going to be as big as people think it is going to be? i just had lunch with mark zuckerberg. they feel like it's maybe going to take a while. >> arrest, it's a great investment. as well as the technology, they are very aligned with us about empowering users. the story would be about what is happening with refugees with
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susan sarandon taking us. all the other elements came together. >> can you imagine people living in a vr universe? >> people really want to live in a vr universe and that's when it's going to become more and more important to disconnect. >> i know. i agree. augment reality to me is a bigger deal. what else are you working on a video? we'll talk about the election really quickly. >> in terms of big series, we lost another that i'm really excited about. we find that people are more and more interested in diet, but how do we make science approachable? so the first video produced in this new series is really about the search for more and habitable planet, which is intensified with the process of donald trump getting to the white house.
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>> that's just the first of donald trump jokes, so get ready. >> connect is about the new finance of the gravitational field that you'd be amazed that the interest in terms of science provided we can do it with humor in an accessible way. >> this is a web only show, correct? you don't see yourself making a network television show or cable show. >> we are working on two shows. >> y them over anybody else? >> i was talking about a couple of the shows and he loves the idea of a documentary i'm working on a show, you know, the first ambassador to spain and his partner with the major designer and this amazing experience. so doing the documentary is, we often work with anybody here,
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just let me know. areata time "huffington post".com. >> and she does return e-mails. we've only got a few minutes left. what do you think is happening right now? most people are perplexed, confused and upset. >> so i think what is happening is very dangerous and i feel it is really important that those of us in the media do not treat this like a normal election for the candidates who disagree on issues. donald trump at the same time is confusing. you know, he's a little bit like kim jong june. >> who? >> the leader of north korea. >> that guy.
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>> was that a mistake? >> here's the reality. the day he proposed that we should ban 1.6 million muslims from this country, which is completely un-american. we started covering the clear and present danger with an editor's note at the end of the story that reminded people he's a sexist, racist and that he regularly incites violence at his rallies. he also exemplifies the sleep deprivation. >> i like it. you are selling books and political candidates. >> the process of simple information. mood swings, anger out worse. remember the moslems and thousands of muslims who supposedly cheered the collapse of the twin towers except nobody
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has video of that. all of these are examples of somebody who is unstable. it is our responsibility in the media to do everything we can to top them get into the white house. when he uses language to describe an approach to ethnicity. when they have the big story about the treatment of women and the conclusion is a complicated story. it is not complicated. that is why they really need to do their job. >> we talk about it because most of it has treated it like entertainment on giving enormous amounts of attention to the candidate because he's interesting and is great for ratings. you imagine that they should
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actually do something about it. >> i think that they should cover it in ways which are straightforward without mixing words and constantly reminding the public of who he has peered constantly reminding the public of the fact he wants to ban an entire religion from this country, that he still believes that the president of the united states was not born in this country. he likes believing that the earth is flat. it makes him an illegitimate candidate. .. say that day in and day out. >> do you think journalism should change? >> no. i think journalism should stop treating them like somebody who is just good for ratings. because that's what's happening now. we have cameras discovering an empty podium waiting for donald trump, as if this was the
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biggest event at that moment. >> last question. i assume you're voting for hillary at this point, but when you look at this from how things have changed, how has taken social media help? to me he is the first twitter, the real true twitter presidential candidate. no one uses the mediums like he does. he takes great advantage of them and uses them well. whatever you think of him, he uses them beautifully. >> i don't agree with that at all. i don't know why reading mussolini as a beautiful use of social media. are making comments he asked to retract like said that women who have abortions should be punished. we need to stop and think and it is doing just because he is winning. the fact that he is winning simply means the republican party has really filled a group
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of candidates who could not stand up to them. but that doesn't mean that what he's doing is really the way to run a campaign. >> so he needs more sleep your digit getting about? >> he does need more sleep so it doesn't make more and more states now between the election. i will make one exception to my get enough sleep rule. >> last question, if you have to invent anything intact come in tech or mtv or any, video, what would it be? >> i would love to invent something super simple, which is a way we translator our smartphone into a dumb phone. that completely disconnects us from all notifications from every single and reconnects as with ourselves. i think that's the biggest need right now. into whatever we are ready we can turn back into a smartphone again, like that.
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like waving a magic wand. >> i want a time machine but otherwise, very good. thank you, arianna huffington. [applause] >> and now for our next conversation, please welcome the host, the president and coaches executive officer at c-span, susan swain. [applause] and now her guests, chief national correspondent and anchor of inside politics for cnn, john keane. [applause] and anchor and host of univision news and fusion, jorge ramos.
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>> good morning, everyone. nice to see you all. i don't this is going to be a depressing but it is but their 176 days left until the election. feel good about that? feels like it has been going on for ever. i'm counting. so let me start with both of you because we're among friends at this moment. when you're talking to friends of duty what are the adjectives that used to describe the year we have been through? >> i like that one, disruption. everything in our lives and everything in the business of the people who hear, think o of the last 10 or 15 years of your life, the uncertainty, the change. it's going to work, what's not going to work? what has resisted that? the american political system. every major industry has changed. all new industries are coming out, and american politics has
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resisted it, pushed it away kind of like the american auto industry when those little japanese cars were coming in. they which is resisting change. and you resisted change, when it finally happens its volcanic and that's what we have. >> reince priebus probably likes the second half of this model, which is out of chaos, growth. hoping, maybe. jorge, what are your words? >> i can sing two different things. on one hand in our business i think technology is changing absolutely everything. on one end and and demography is also changing the way we think about this country in the future. and then honestly as of the because the people talk to you, they say what about donald trump lacks the fact is donald trump like it or not has been the element that has changed this election to everybody is talking about him. and we have to take a very strong i think position when
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he's talking to women, when he's talking about muslims or latinos. those are the most important things to me. technology a donald trump. >> people were remember very to a fairly famously august of last year your escort out of the donald trump press conference because pressing with. they seem to have -- what is your status of the campaign speak with i don't know. if he is listening i'm ready. i emerged of an interview with donald trump o. i know megyn kelly levin interview with him tomorrow. what happened with a donald trump is that i know in windows all the things has been saying about latinos, that they are drug traffickers and criminals and rapists, that is absolutely wrong. all the stories i've seen suggest that immigrants are less likely to be criminals.
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those are the facts. donald trump many times is not believe his attacks. we announced on june 16, i sent him a note, when was the last time you did that? >> it's been a while. >> i didn't. i put my cell phone number on it and he published it on the internet. so have to change my cell phone number. then i went to dubuque, iowa, and that i found a press conference were a thought not a lot of people were going to attend. and then i confront him with the fact. i think that as it goes i think many times you to take a stand. we might disagree but i think when it comes to racism, discrimination, corruption, public life, dictatorships and human rights, as a journalist you have to take a stance. >> jorge has a new book out with that market, pakistan. should welcome you back to downtown in dorchester.
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>> when i visited this is a pretty desolate part of the states it's great to be. let me take one second. i don't disagree. i work in a different slice of the business. our business is big, public and diverse. we just had arianna huffington talk to her perspective. the first amendment belongs to all of us every different slices oof the pie. i'm in a more traditional middle of the road objective journalism but there's nothing wrong with the middle of the road. you can turn the middle of the road and see everything in judgment advocacy position and your transparent. i think that's the key. be transparent. but on my side you have to save donald trump is wrong. if you strong, show the statistics. so we can report in different ways about the valley of just statistical fairfax information, the challenges we to do for all the candidates, not just for his position. i don't disagree at all so think we and this have to of respect for everybody's different piece of the pie. >> if you had a chance to sit
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down with him tomorrow what's the one question you really want to ask him. >> the first question is are you racist? >> are you a racist, the first question. >> i had great times of years ago of having to in a few donald trump the morning to release of all for birth certificate and he threw it back at me. in the sense of need to see a copy. i think it's a fraud. even what's happened in the last couple of weeks when he has modified his positions or changes positions, i think out to start with, who are you? what makes you tick? what is your central core philosophy is that there is one of donald trump? >> he hesitantly thinks about, against when about, against when most are just assuming things against muslims, and latinos. now i which is going to let him say that and then don't confronted with a? i don't think so. that's our position. i mean, many journalists have the opportunity to talk to donald trump and i think they have not been tough enough on them.
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and i think journalism, the most important social role for journalists is to confront those who were in power in two prevent those -- our job is to watchdogs of society and with a donald trump, that has not been the case on many occasions. >> let's talk about hillary clinton. the big surprise that election year from the democrats are still after primary process which makes the challenge for which he is to continue to defend against the bernie sanders. whitish having a difficult time closing the deal? >> the democrats have the own brand of destruction. it's not unique to the public and party. the republican party has been searching for the identity. you can't pick to lead you into the decide who are we are what are we. the republican party has been good to that since about halfway through the george w. bush of administration. essentially since 2006 the republican party has been trying to figure out that is. the democratic party is out of president and that usually keeps
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a genie in the party. you keep the disagreements and the disaffection trapped in the bottle and do they come out. so burning is more populous, pulling her the left whether it's health care, trade. if you look at the common denominator between trump and said, tapping into economic anxiety, where are the jobs? for all purse strings inches many states, she's not a visceral feel your pain like her husband was politician on the economy. sanders has tapped into this at tapped into disaffection on the left even with president obama. the black lives matter that comes to fruition under the first latin american president. on the city street in pakistan, a lot of anxiety in the democratic party and it is bubbling up just on the republican side. she has not found a way to fully embrace of the i was going to come to grips with it. you embrace it and learn from it. >> may i add i think bernie sanders precisely what hillary might be lacking. i'm working with a lot of
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millennials and it is very clear, the numbers are there. most young people feel more comfortable with bernie sanders then with hillary clinton. it's a matter of trust. they trust him more than hillary clinton. those are two of the challenges. >> for both candidates how important with the vice presidential selection be? >> i'm not sure. you vote for the presidential candidate. for instance, i doubt it that if donald trump chooses a latino as a running mate, that's going to make a big change. we were talking about the top global, and let me say for the record that a top global is not mexican food. -- top global. and reminded me of the politicians 20 years ago, 30 years ago when they brought a marriott japan with december and december going to get latino
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vote. it doesn't work that way. george w. bush was the first u.s. president who thought that he spoke spanish or it just doesn't work that way. latinas want more than that. i saw the latest poll, 80 some% of latinos have a negative opinion of donald trump it 87%. even if 13% of latinos were to vote for donald trump it is simply not enough. to put in perspective, john mccain to 31% of the hispanic vote. he lost. mitterrand ago 27% and he lost. so the idea that donald trump can win with 13% of hispanic vote is absolutely wrong. so that's the challenge. he cannot win without the hispanic vote. he's betting on the fact that he might win with the white vote, and i doubt it. >> he's betting on the fact he can turn four states across the rust belt we still have if you look at, go to a consensus of.gov agency the american faces changes by the second.
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it is becoming more and more diverse. if you do pennsylvania, ohio, michigan, get one were out there so market florida, donald trump this is my second say, very hard to see donald trump getting florida under the circumstances but if you can change across the rust belt, trump can win the presidents. anyone who says he cannot win is not paying attention to the data. it's a steep hill. there's very little data or evidence in our history but that's what people vote for president, by who they pick as a vice president trump does have some demographic of identity challenges that he might try to use it more to give a statement about who he is and how they think. at the beginning of this campaign some people about hillary clinton she would win the nomination and a walk and maybe pick up republican to send a signal that you want to unify the country. the strength of the sand is the challenge that aside. >> i want 15 more minutes and i
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have two minutes. let me ask as we close them before sabrina carnesi i heard john king and i heard jorge ramos, and he told me something back in may that i remember about this election. what's it going to be? >> watch the state of michigan. if donald trump wants to be the next president he has to do what ronald reagan did which were you have on the factors create a whole generation of reagan democrats but if trump can create 12 democrats and to do that is not just working-class people there just to get into some of his millennials, reach out to the bernie sanders people, if you still when it's possible that it's a heavy lift come is to do it across their so if you want to stay one laboratory i would study that every other country. >> think of the year 2055. that year the white population non-hispanic will become another minority. that's a huge trend with technology, today with demography. i think donald trump represents
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that resistance to the change worse in right now. the other thing i would like to did remember it is win the presidential debates are announced and to remember this will be the most diverse collection in our history, more than 31% of the voters will be a part of a minority. i think we will need a latino or a minority to be part of that. i'm not sure if it's going to be made, but we need -- >> why not? >> we need a latino in those debates. we thought that four years ago and hopefully you will democrats and the presidential commission. >> does of the debate commission have open ears? >> i hope so. >> i want to say thank you. watch john king, no one is watching more than you. that's where the story is. >> it's fun to watch. >> a professor of geography. >> welcome to red sox nation.
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>> and thanks to jorge. find his new book. thank you, gentlemen. >> thank you. [applause] >> ladies and gentlemen, once every two years viewers around the world are riveted by the compelling competitions that are the olympics play out on our screens. intx 2016 pleased to bring you a taste of what's to come. ♪ ♪ ♪
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♪ >> alex morgan has done it. >> usain bolt, the best sprinter that has ever lived. >> number 19. no one has won more. >> and its dad the gold. -- gabby gold. >> all i can do is say thank you. thank you for this incredible moment. >> ladies and gentlemen, please welcome the chairman and ceo of comcast corporation, brian roberts. [applause] >> good morning, everybody.
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i have to say seeing that video, you get goosebumps every two years when we think about the olympics and what it means. the stories, the heroics, the heartbreaks, and for us this is such a prideful moment, bringing the olympics to america. it's an honor and a responsibility that we take very, very seriously. for comcast-nbc universal this will be our third album picks. it will be the most sophisticated and technologically forward-looking presentation we've ever done by a law. it would be a technological marvel. there will be over 4000 people bringing you this broadcast. we will have many of them, most of those in rio and back at nbc sports in stamford, connecticut. so it made me think much the world has changed. this is a live olympics, and if you go back to the last live olympics come to what i mean by
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that is its close to an east coast time zone, the events come from europe or asia. if you look at that would be atlanta. in 1996 the atlanta olympics, there were 172 hours, and it was on one network, nbc. if you look at rio, here's what we're going to offer, 11 networks, 40 simultaneous streams, more than 6000 hours. every single event will be streamed live. every medal, every event. it's kind of breathtaking when you think about all that production in 17 days. we will have more live coverage on day one in rio than the entire atlanta olympics. put another way, if you have 24 hours a day to watch with seven days a week, it would take you 250 days to watch all this content. or if you went back to 2008 and
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watched every regular-season nfl game, you would have 6000 hours. so since that is impossible, is this a problem or an opportunity? and some people just want to sit back watch abc can watch the primetime broadcast into joy themselves, it is going to be millions and millions of people to do that. but in order to build momentum for the event, in order to allow you to watch everything you want to watch, that's what we think x-1 comes in. and our wonderful comcast technology team has been working on this and here's what we've got. let me update you on x-1. you can see it in our booth. about 35% of our customers today have x-1. and we have 40,000 more per day being installed across a partner with toxins are doing their own installation. so millions of people have x-1. we will be close to 50%, meaning that number around the olympics.
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because it's cloud-based, we can update it easily and make it special purpose, and that's for a big event. that's what we are doing 40 olympics. so it's a marriage for the comcast technology group -- doing for the olympics. -- trying to break new ground with the incredible storytelling of nbc, to give you the ultimate olympics and experience. and i believe a real glimpse into the future of television. so let's take a look at what we are working on. so you're watching a movie. you pull up a x-1 guide. you will notice we've added a new row in this new row is content purpose just for you. so we will go and look at rio. by going into rio we know the complete takeover of the x-1 platform. and here you will see lots of different ways to search. start with what's on now.
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we will have as i said nine networks come as many as 11 networks at times. here's women's tennis. here's what golf channel is doing. here's telemundo. i can also search by sport. and you literally take the sport you want, or you can search by athlete, or you can search by featured nation. since this is the most multicultural love you experience ever, the entire guide will also be made available in spanish. let's go back to the homepage, and i want to watch something that isn't on a cable channel. and for the first time we are seamlessly streaming all the other life feeds into one experience that you just click. so the nbc sports live extra will give you every olympic moment that is being streamed.
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if you want you can go on the internet and see all this as well. but let's go back up and watch michael phelps. so you're watching a live event. and what will come of it is the affinity sports a. one in four overcome -- customers use this brightly now and we will have every event sink up real-time content. so in this case it is lame assignment. we see michael phelps. we click on him. one of the options of getting information on his background is to favorite hymn, so we will do that. another thing you might want to do is look at other videos of michael phelps. so here you can see other heats, press conferences, interviews with the family, and the like. another thing you could do is get a mini guide writer while
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you watch and see what else could i watch no? i'm interested in gymnastics. let's see what's going on. we will have real-time updates in the guy that will tell you whether that event is at. okay, i would like to watch. in the past you would have one vote up gymnastics feat. up with live streaming we're going to have every single apparatus. so here's the all around, i want to just watch the floor routine and, of course, that's a string such as click it or ticket tells the on going out on the internet, and here we are. now we see gabby douglas, and so we know she won the gold four years ago. we are not up-to-date on gabby douglas. account my remote am how old is gabby douglas? we will have special content for the voice of remote all around the olympics. so it gives you all the
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information you want, e.g. some options. it's another way for me to personalize my experience. it cost anything to say, show my olympic favorites. >> i skipped past so fast. you can pick by person, by sport, by country, lots of different ways. back to the homepage and you'll see rio where we went in but there's also another opportunity that nbc is created with golden zone. golden zone is one of the strings that would just be every highlighted moment, every medal, every final, live, replace. so let's take a look at gold zone. so the u.s.a. wins the medley and it causes me to say how is the u.s.a. doing?
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and an instant medal count. such as going to be a totally different experience. i noticed this just after 8:00. i wanted to watch the nbc primetime show, watched nbc. well, although that after eight, so one of the x-1 features we offer is restart. just click it and now here you are at the top of the hour. so this is an exciting, full on experts. we'll have it up and running by august. the summer came to be more governance of, more personal than ever. i will look into the future of television. i had to join the x-1, we now have the voice remote. we have 7 million in our customers and. we were zero beginning less than
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a year ago. at this time last year we just begibegan to talk to watching it commercially. we are doing 180 million commands every month. the numbers are pretty staggering and growing every day. so the whole experience is to give you live streaming all seamlessly put together with context and the latest that's unprecedented choice and control to get you excited for the olympics, take a look at this final video. ♪ ♪ ♪
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♪ ♪ >> the 2016 olympic games live in this august from rio on nbc. [applause] >> and now, joining brian roberts for our next conversation, please welcome senior media entertainment correspondent for cnbc, julia boorstin. [applause]
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>> what a cool demo. so i got a chance to play around with a product a little bit last week and it seems like this is a real transformation the way people experience the olympics. i'm wondering how you expect this to impact ratings. are people going to be watching less likely to summit is available on demand speak with our experience has been that if you put more in the top of the funnel, what comes out in primetime will be greater than it would've been if he just had a single feed. this is an age-old question about we made the decision. we bought the company. we sold us to the international olympic committee. we will do everything we can to make the. elected as many toys as possible as a graphic games. pic which eventually to go to. that technology is finally here, so close. and my prediction, if you go back to london, was the most-watched event in television history. i will go out on a limb and say
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we have equal standards for rio and we have been waiting for this day for years. summer olympics are a big olympics obviously. the bigger of the two, and work with are evident at and i think it will help the ratings. >> this interface can is a true internet interface, applied on top of live television. it's the culmination of what you've been doing with x-1 for years. how does this speak to your larger strategy of giving people more high-tech tools to navigate content? >> this has been the big advantage of cable. you go back to people like bill gates who invested in comcast, and others, back when the internet invented saying that the big advantage is to we technology, with all due respect to satellite, it's the one we technology, and it's taken years to find the right manifestation. on demand was the first.
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control being able to send that message back to a computer and then make the command actually happen was another. and interspersing streaming video which is not a big part of everybody's life and the next generation. we need to remain relevant and the best, and that's why we have the best video in nine years. i think other companies are doing well. there's something about our two-way technology that he think we need to make it right for consumers. they don't care how we do it. they just wanted to work easily and on every device. everything you saw, most of that you will be able to take on your tablet or your foot into the same thing which would be huge in the middle of the afternoon you are interested in archery and you just want to watch it, you will never have that option before and now you will. >> peoples productivity in office is going to decline dramatically. so big picture here, there's always talk about cord cutting the last quarter your video describe as -- subscriber
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numbers are much more. how much is that due to this type of technology? >> well, neil is doing a great job and the team is put together, and with that kind of to changes. one is to be an innovation company. the others to take our service and make it the best product. both of those strategies are i think the into the good results. we've improved year over year for most of the last 10 or 12 quarters. some quarters are negative because its seasonality but in the last 12 much with more new customers than we did 12 month ago and i think it should up on time, 99% getting automatic credit if we don't. resolving things the first time. but making it fun and better every year that was last year. with a new product release every month, every quarter. the pace of change is what makes it so fun and exciting speed as you continue to roll out than one, can you give us some insight into how you see those
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cord cutting numbers or that he subscriber growth numbers change over the next year? >> first thing was his people consume more on demand both free and paid. we see the use of buying things like dvr's and other second outlets increase the our revenue goes the. there's a payback for it. as to another generation, the kids know how to use it a lot faster than parents do so i believe we are seeing college campuses with our product where you don't even need a set-top box. we are trying to touch every segment with a stream product. we are saying can do this without a box altogether? so we are seeing slow decline in the total video marketplace. if the product gets better we can slow that down. we also see a boomerang effect when kids get from 20-30 and to start having kids of their own. sadly the tv at 100 inches and
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really cool comes back into your life. so i'm optimistic that change is upon us and you can't sit still and we try not to address what this demo is to either the olympics, biggest event in television. we don't think should sit still. in fact, was a rallying cry for the whole company to work together in a way we've never done. and literally every moment, heavy metal on every device. pretty great. >> you mentioned comcast presence in college campus. tell me about how you're using that college presidents to try to get kids hooked so when did you move in houses later? >> one of the things we don't talk enough about from these stages how much investment were making broadband and wi-fi. but we put more money into the maybe anything in the last several years, and that's, wi-fi, 70-35% of all the bits that people consume out of their
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home are happening on our wi-fi network. so that's pretty powerfu powerfw people want the big picture and a college we want to make sure you either broadband or wi-fi, and then you can choose your content and many of university cases were given a package of content and they are seeing the value of her content. in order for broadband, it's a competitive space, and in order for us to continue to succeed we need to increase speed can increase wi-fi capability. what you will see in our booth is the next generation of products, our technical team as a roadmap that is as excited as any topic on the plant i think for remote controls to his new small box to a wi-fi booster, to the new interface, new capabilities with the remote. so a lot happening to give an experience at whatever age you are at your fine something over from our company that would like to if you don't like any of it
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we would teach with nbc and cnbc and will try to turn onto our content site of the company one way or the other. puts us in a position to continue to want to integrate. >> what about skinny bundles? you have these package with broadband. where do you see those going? >> it's a conversation if often with the java programming partners. we all have a legacy business and we want to continue to grow that legacy business, and yet some consumers want to get less that everything we offer and so far we've been able to find ways to offer enough. we grew our video revenue, our video cash flow, rv associate i think things are pretty solid spirit with all this techno- become the capability is changing for how you can distribute content. what is this all moving towards? is at all about apps on the box or are we moving away from the box entirely? >> we don't think the government needs to get in the box business. that's not going to speed us up.
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>> you are referring to the government unlocking the set-top box? >> regulating something that heretofore is evolving so fast like every other computer. people had to get a box of five years ago you might not like it. what you see again at the booth is be good to samsung tv and get a whole lot and some better of the x-1 experience without a box. because of html five is going to speed up because of apps. we think the architecture is not at a place that allows those to be more ubiquitous and this would be the worst time to start regulating at a time between at&t buying directv and verizon and dish network and youtube and apple and google, and just go down the list, it's an exciting space and there's not a lack of change happening. to why you would want to regulate befuddles me.
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>> what would applications of unlocking the set-top box thinge both as a content distributor, as a couple copy, as well as a programmer? >> it has great significance to the content companies of whether their property is just being, they can't control the path that it's on. heretofore you want to wear thousand page agreements with content companies on all these possible questions and suddenly there's a new mandate for what benefit. >> you talked about how comcast is a technology company. cable company, internet distribution company. you are a tech company. what does that mean for the future of the way people are going to access content? idea to sign up for comcast service without ever talking to a person's? >> yes, absolutely. we just had a meeting friday
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will be so incredibly exciting roadmap. this year roadmap, not five years, where every transaction you do with a company we want to make a digital. you can take your smartphone and sight of the you can start incident before you even have a box. you can schedule an opponent or you can schedule a phone call. you don't have to call and wait online. you can buy on amazon. you will see that working really well where you just completely fulfill the orders, scheduled installation and never have to talk to a human. we are going to bake a leapfrog and have already begun to do so in a way we talk and community and transact with our customers that will give a positive. >> just a final question to bring it back to the olympics. how do you think people's perception of comcast is go to change after seeing that kind of experience in terms of interacting with content? >> we are obviously so proud of the storytelling, the passion of
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the country, everywhere from the today show to the tonight show to the x-1 technology. the whole company turned out entity chance to say this is our company. maybe think of this one but, think of this in the rearview mirror. maybe we made a mistake and we didn't fess up properly, but we are looking down the road for work and we're growing customers. we are innovating, attracting incredible talent and i would probably say my main goal, your kid coming out of school, you could go to work for google or comcast, people say there's nothing quite like your company and that's a great opportunity for me and my future. and then will have great products in the future by having great people. >> perfect note to end on. brian roberts, thank you so much for joining us today. [applause] >> thank you, brian. see you tomorrow. well done.
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>> thank you. that demonstration was very special. it's great knowing we are all national where i'm going to spend my summer enjoying the olympics. >> i thank julie who graced the stage today. tomorrow she's going to be interviewing john stankey from at&t and also pete cashmore so look forward to that tomorrow. spirit thanks to all of our great speakers, for their views and their insides. please let me and giving them a round of applause. [applause] thank you all for joining us this morning. have a great afternoon. >> thanks, everyone. >> day to from the internet and television expo or intx held earlier this month in boston. speakers include that at&t entertainment group, and the cofounders of both fanduel and periscope. this is just over one hour.
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>> good afternoon, everyone. welcome to the midpoint of intx 2016. we've had a great couple of days so far. i hope you have. we met arianna huffington. we talked with michael powell it would also a conversation with brian roberts and quite a display put on about the upcoming olympics and the technology. and we've had conversations with john king and jorge ramos. we have celebrated some terrific events and programs with cable tv pioneers. the cable center hall of fame last night, outstanding. women in cable, a great lunch, and many other groups. on the marketplace floor we discovered the joys and wonders of virtual reality, of tv everywhere, and the ever-expanding content display technology.
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we've also been immersed in news and information about the internet and television and imagine part, through dozens of panel sessions and discussions. so it's fitting that all of those developments have led to this afternoon's great general session, probably the most disruptive of intx 2016. we are going to get you from the people who have disrupted our world with the game changing technology and services. fresh from the acquisition of directv, we are going to get a chance to meet at&t's john stankey. we will gain insights into the world of the internet with the founder of mashable, pete cashmore to it will be an interesting conversation. and peter will introduce us to nigel of fanduel, and periscope
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founder. exciting lineup. you will not want to move before we had to the chairman's reception for an adult beverage or two. so to get things rolling, it's my pleasure indeed to welcome a true friend of cable and intx, the senior media and entertainment correspondent for cnbc and a shining light in news and business, and absolutely stellar journalist. please welcome julia boorstin. [applause] >> thanks so much. and i would like to welcome onto the stage try to welcome ceo of at&t entertainment, fresh from the acquisition of quickly. will have 20 to talk about today. -- plenty to talk about today.
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so john, just to you enough acquisition of quickly. what is the scope and how does it fit into at&t entertainment strategy? >> a headline guy that is was before. we want to go to deliver premium content to customers on any device wherever they are. as you get underneath the details behind it, 12 years ago when we started to work into the pay-tv business we have some decisions to make on platforms and how we do that. it was a real painful decision to make to walk in and not own your stack of technology to the kind of accelerate your entrance into the business. so after 12 years i think what this represents an with final havhave a culmination where we e a culmination where we own the entire technology stack to deliver services to our end-users. that's really important to adding a buddy in this room understand the. we have this dynamic now where i think most people that play in this industry will play stack approach.
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they will be all the way down to the contents of work after the technology stack and multiply the customer experience and feel really good about them move this completes for us in making that happen. >> describe to us how you see at&t's approach. you have a unique position because your direct connection with mobile consumer. at&t also i has directv. what's the big picture strategy? >> i was chuckling backstage as they were editing the second. i can put her in the middle of the disruptor discussion because most is if you like it is being done to me, not the other way around. a little bit of both. our approach to this is we do believe that mobility is an important degree in moving forward. we think the customers are going to want to do more things on the go. we think technology is going in a place where mobility is going to allow them to do many more things on the go. our desire is to take that premium entertainment experience and the great aspects of what people have the emotional
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connection with and bring that up into our mobility experience. the combination of the thatcher great content mixed in with device specific addressability allows for do business models, better business models. targeted advertising, lower and lows, better yields, allow people to take the content wherever they want to go. start to do things like build scalable infrastructure finishes people are not worried about whether or not they are exhausting data buckets to do the consumption that they want to do. and also start to put into the new more fragmented digital forms of entertainment that you see the entire new millennials adopting that are definitely mobile centric. >> your rifle has gone 90 people to make of that approach speaks everybody is about building audience these days i wanted in a situation would find a way to build audience to do all the things i just mentioned one is to push some advertising. there's giveaways to build an audience.
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from our point of view on building an audience is a probably needs to start from a position of strength with premium content that people have a repetitive and emotional tie to, and then grow from there. our belief is we look at the advertising business, it can be built around that a special on an addressable basis. that's a better place to be in n the near term and which is you come at the spot and a slightly different way. more from the scaled premium content position, have a great cost to be able to work with people who know how to do that and play into that from a position of strength rather than trying to come from the bottom up. doesn't mean the bottom up doesn't make sense that it doesn't mean it will not be relevant over time. we already have a billion dollar plus advertising business and we will grow it in double digits by started to buy some of the technology capabilities that our ip capability allows to bring forward. we just like coming at it from the vantage point working our way down to tell us about what
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our immediate is. some of these assets are massive. many people don't realize how huge and powerful but our spirit we built a great audience and thus come from the bottom up. these are the newer media forms of digital advertising will be able to take tremendous amount of impressions in the digital environment end and start to work on that. both are necessary. you've got to work from the top down with premium. we think that is scaled and relevant every today. we want up her foot in the bottom up and understand and learn about that. they are segments of the population that would be better suited to that. why we did it with honor be is a straightforward. we believe there's certain things the court at&t does well, which is meet the needs of millions of customers on subscription business models and repeat things over and over
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again at scale. what we don't do as well as innovate and do the small things that sometimes the old of care and feeding and nurturing without putting a little too much bureaucracy or process on them. it allows us to do the outside of the mothership, allows that creativity to take root. allows us to try some different business models and learn from it but not do in what has to be governed by the larger business of at&t. i think we been successful in finding that balance. >> what's your business going to look like a year or two or three years from now? the marketplace is changing so much. you have your hands in these different businesses and in what they. >> and with all these different products. how do you see integrating them into the rest of what at&t is offering? >> we would like to find the places where we start to see some momentum and attraction. we also want to take opportunities of what we have in the premium world and bring it together with some of that new and emerging stuff and kind of
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fewsnet in a way that's better. i think what you'll start to see this as do is find things getting traction on and the millennials down here, and start to bring some premium with it and create new categories were the two are blended together, and use our skill with of the latest addition to try to actually turbocharge those. i think if we'r it was successfe demonstrate that we can be that there's also an opportunity to start pulling some of those folks that have not know them into subscription services into that subscription ecosystem if we really its attraction. that's what a grand experiment is rather to make that happen spent it sounds like a new type of digital bundle targeting millennials. >> correct. i don't know if any of us know precisely what that's going to be. to be of having software dissipation platforms and the flexibility of using mobility for distribution allows you to try a lot of different things to see we get some traction and move back from that.
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>> there are so many players in this space right now. one of at&t's approach isn't unique? >> the one thing we understand customers are being real clear, they love using the products and services but they don't like the overheads that go with it. it needs to be a much simpler and more transparent experience to get the conflict of things that they want, connectivity anywhere, whether they're at home or on the go. the entertainment that they can take with them and get what they believe is a good fallacy. one of the things we need to focus on is a great customer experience. one that's very transparent so that they know what they are buying. they are not hidden fees, the ups, downs, no extra. there's a low overhead and getting that done. when you look at something a software-based products, they take a lot of overhead out of the provisioning processes and customer support process and to the right into that nice frictionless mobile experience. that's one of the things we need to do very well and play into
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that. i think over time as you start have the opportunity to deal with a stack of technology you can do things like more effectively manage have loads. you can invest in more exclusive and premium content, you can monetize in giveaways both the subscription and advertising, and play on a different scale than to do before and that's what we have to do better. >> what are you seeing in terms of the big picture trends in the industry? this afternoon i ended brian roberts and they talked about this need to adapt consumers. offer different types of packages. perhaps more flexible, smaller. >> i totally agree with it. the consumer today, think about what you're looking at come it's not that they are not engaging with the content of the product that we are offering. they are just engaging in a different way. they want to do it on their terms instead of sitting down and watching an hour at a time. they want to watch an entire season over the course of a friday and saturday night.
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they want the latitude to do in the house and outside the house. summer looking for different price points. there's no question the industry tries to fit itself into the premium segment and w we've left this gap right now people who need to have a starter set and moving. i think that flexibility is key everything the way you can come up with different business models and different distribution platforms, started because of how you deliver these products, start to take costs out of the support lifecycle for customers, i'll play within that customer choice and flexibly that they need. >> but do you think these starter packages are like a gateway drug, getting people to sign up for a full directv package him or do you think there's a new generation of consumers who's never going to want today for a full cable bundle or satellite tv bundled? >> i don't think i would want to characterize it as a gateway drug, but we believe there's a need to kind of have a set of
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training wheels. to have a starter set, introduce and try to i believe there'll be some and of attempting to ecosystem. today with over 20 million people who are not part of the ecosystem. some not because they don't want to be part, they collectively are credit checks that require you to have in service license them for payments before you get payback. i think we'll start to see some of thos these were different sid bundles and different sized offerings allow you to adjust parts of the market but haven't bought into today's international strength market. but they are the reasons i don't want to be a part of the. i want to be my own to read. i'm okay with this fragmented environment, and that's going to be okay. if you build the right kind of architecture and platforms, you can be adaptable and flexible. >> that will be okay because you'll reach him at different types of packages? >> or in our case our goal is to openly provide connectivity and move tonnage.
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that's the mainstay of our business. if they need connectivity and some other continent and move tonnage, we can ultimate unbacked returns on investment of the infrastructure, that's an okay this is to be in. >> who is your biggest competitor? not for at&t the mobile provider, for at&t entertainment spent i wish i could narrow it down to one. we have the traditional set. we look to what comcast has done with their business and we admire what they've done. i think they've done a great job of building a nice set of entertainment assets and a great dissipation platform to do that but you have to look at some of the new nontraditional providers with the a netflix or hulu. they've done some great things to innovate for customer user interface, customer experience. clearly customers are voting and sing it like that. we've got a variety of people coming at u this from different angles. that's the beauty of it. it's an intensely competitive
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industry with a lot of different business models emerging. it's kind of ministry asked why somebody please there needs to be more active involvement from a regular side of it when did this much innovation going on. time will tell whether or not the market wins. >> so you're criticizing fcc unblocking the set-top box proposals because i'm just asking why we are needing any additional regulation, whether it is on transport services or unlocking the box or any other dynamic about it. it's a fiber industry. there's a lot of choice, a lot of people investing and that seems to be a winning combination. >> so no more regular involvement. just a final note because we are running low on time. later we will be hearing from the ceo of paris go. we using facebook make a big push for its live streaming video. what does all that mean for you? if it could have people streaming more video on their mobile devices or is it competition for your content?
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>> i think it's a great thing. i think the fact that people continue to want to engage and use data and find ways to be more connected, connect more devices at the end of the day is always good for our business. from the dawn of time what we've made our money on able to do that is moving a bit around the that's still a court o of her country and a portable we did what we think we do well. our job is to continue to invest in our infrastructure so we can continue to lower the cost of how people move those bits so they can find more applications and more opportunities to use, applications like periscope, feel good about using them. we think that's a good thing. our approach to that is just constantly invest to drive costs down. i think if you look at what you starting to happen right now, we are starting to see the dawn of the upstream consumption of data. it used to be all push incent. now we have more individual creation going on.
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we have more information being sent up to the cloud. we think at the end of the day that's great for a network business like ours. we do entertainment because it drives bids on a network of not messaging system because we think we are great at entertainment. >> do you think will continue to see the rise of traffic going in both ways or is there a limit? >> i think we will continue to see the increase in traffic. if you look at the growth rates of upstream traffic, they are far outstripping the rates of downstream traffic it gets on a smaller base. just dust networks are becoming more effective, more capable you're starting to get to a period of. construct and we're just starting to see the front end of the upstream dynamic. >> unfortunate we're out of time but thanks so much for joining us. john stankey, really appreciate it. [applause] so up next we have the ceo and

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