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tv   Good Morning America  ABC  December 14, 2016 7:00am-9:00am EST

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good morning, america. 100 million of us on alert as the coldest december weather in more than a decade moves in. this frozen ship coated in ice. and these smarrs jumping in to save a driver from an icy pond. now a new snowstorm takes aim at the midwest. president-elect trump taking his victory tour to wisconsin overnight singing the praises of former rival paul ryan. >> he's like a fine wine. every day goes by i gets to appreciate his genius more and more. >> after a day of all-star meetings from kanye west to nfl legends to an no win tour as he prepares to host a number of big wigs at trump tower today. newly released images showing dylann roof at target practice. before killing nine people at a black church. now the lone survivor prepares to testify.
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♪ and celebrating one of america's favorite dads. >> on the highway. >> alan thicke passing away overnight. the star of "growing pains" known for his humor. >> not only my son but my best buddy. >> his final moments and the advice he shared for all dads just days ago as tributes pour in from actors, athletes and his family this morning. ♪ you and me we got to be and good morning, america. boy, that news came as such a surprise overnight. alan thicke, one of america's most famous tv dads as died suddenly of a heart attack playing hockey with his young son and the tributes are pouring in now. >> that's right. he is also the father of pop star robin thicke and robin shared this message early this morning calling his dad the best
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friend i ever had and saying let's all rejoice and celebrate the joy he brought to every room he was in. >> alan, such a talented guy, not just an actor but behind some of the biggest tv theme songs in history including this one. do you recognize it. ♪ take the good take the bad ♪ the facts of life not. >> that's right. he also did "diff'rent strokes." he was a composer. now you can see where robin got his talent. >> i grew up watching him and loving him and got to interview him about ten years ago. he was just as kind and warm and funny as you wanted him to be. we will miss him. we have so much more on his life. alan thicke coming up later on in our broadcast. first we get to something else everyone is talking about, bitter coal, 100 million people feeling those freezing temperatures this week. take a look at this video. that is a whiteout in northern michigan. >> everybody is going, what's going on here? we'll get right to it.
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24 states on alert and it's just going to get worse. >> toot to official winter but don't tell mother nature. from idaho through maine, new hampshire and vermont we have all of those warnings and advisories. windchill advisories that are really in place like minneapolis, we have our alex perez at 8 below the windchill. poor alex. >> reporter: yeah, that's right. it feels like 8 below sear rethis morning. take a look behind me. you can see massive icicles. water frozen over and this brutal cold is not going anywhere any time soon. this morning a bitter polar plunge is sweeping across the midwest. take a look at this. the frigid weather coating this ship in ice as it makes its way off lake superior. in michigan whiteout conditions making visibility near zero. in minnesota quick thinking motorists springing into action after a woman's suv plunged into this frozen pond. the heroic rescue captured on
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this traffic cam showing those good samaritans helping her to safety. with even colder air on the way temperatures 30 degrees below normal. nearly a third of the country will dip below zero this week. >> can this be dangerous? >> absolutely it can be dangerous so thinking mostly about frostbite and hypothermia. both of which can be very dangerous to life and limb. >> reporter: authorities in new york investigating whether a snowplow caused two boys to become trapped in a snowbank as they were building a fort. one died. the other recovering in the hospital. officials say in this kind of weather it is very important to keep an emergency kit in your car. things like a flashlight, a blanket and jumper cables can make all the difference if you're stuck somewhere. ginger. >> alec, such great advice. i know you got to do it. right now, go do it when you have the chance. numb numbers are settling. 24 below for a feels like in
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chicago. nashville only 4 above zero for a windchill then it slides east, burlington, 22 below, boston, 16 below and new york city, it will feel subzero. it is not going to feel good. you don't want to be exposed to it. your skin only takes a half hour to get frostbite. through the weekend some of the heaviest will fall in some of the places that have already been hit so hard. >> thank you, ginger. right in the teeth of it, your husband. >> he's in chicago. have fun, honey. >> we're going to get the latest on the trump transition. president-elect takes his thank you tour to wisconsin and appears with house speaker paul ryan and gets that packers jersey and after a parade of high-profile visitors and bill gates and tom llamas has all the details. >> reporter: good morning. one headline summed it up best from kanye west to the midwest, president-elect donald trump's transition is still full of
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surprises, a big rally last night near milwaukee. trump coming out strong for his secretary of state pick as he publicly partners with the republican leader he butted heads with throughout the campaign. overnight, in wisconsin, on a christmas themed statement a political peace treaty. house speaker paul ryan presenting president-elect trump with a green bay packers jersey. >> speaker paul ryan. i really have come to -- oh, no, i've come to appreciate him. and you know honestly, he's like a fine wine, every day goes by, i get to appreciate his genius more and more. now, if he ever goes against me i'm not going to say that. >> reporter: speaker ryan, the man trump once tweeted doesn't know how to win joining the president-elect at a rally for the first time. >> oh, my gosh. is this not so cool? >> reporter: trump bragging about that cool factor with the slew of famous faces spotted in
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trump tower on tuesday. >> bill gates, anna wintour, kanye, that's right. i like kanye. >> reporter: rapper kanye west met with the president-elect. the two posing with ivanka for these photos obtained by tmz before appearing in front of reporters in the lobby. >> kanye, no comment about your meeting with the president-elect. this is the president-elect of the united states. you have nothing to say? >> i just wanted to take a picture right now. >> you take care of yourself. i'll see you soon. >> reporter: west later tweeting he wanted to meet with trump to discuss multicultural issues including bullying, supporting teachers, modernizing curriculums and violence in chicago. as the transition continues, trump defending his pick for secretary of state, exxonmobil ceo rex tillerson who has had a long relationship with russia's vladimir putin. >> you know, rex is friendly with many of the leaders in the
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world that we don't get along with and some people don't like that. they don't want him to be friendly. that's why i'm doing the deal with rex. i like what this is all about. >> reporter: but the president-elect hitting a rodblock with the obama administration. the current white house rejecting the trump team's request for names of staffers who worked on climate change in a statement a spokesperson for the department of energy saying some of the questions asked left many in our workforce unsettled. we will not be providing any individual names to the transition team. and today the president-elect set to host a tech summit at trump tower. let's see who is invited first apple ceo, tim cook, alphabet ceo larry page, coo of facebook, sheryl sandberg and safra katz. he is bringing in leaders of science, industry, arts and they're reaching out to him to find ways to help.
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>> on that news of rex tillerson as the pick for secretary of state a lot of reaction coming in from russia and they seem pretty pleased, commentators over there but he will face tough questions here in his confirmation battle. >> reporter: so true. this just in from our producer in moscow watching and monitoring the news over there. commentators in russia on russian television are ecstatic saying this could not have been a better pick for the kremlin. senators like marco rubio are not going to like that news. >> thanks very much. more on this with matthew dowd our chief political analyst and, matt, let's talk about this right now. donald trump seems to be aware of questions coming in pulling out big guns to endorse him including the former secretary of defense robert gates. condi rice and james baker. >> well, yeah, one thing, you got to like a guy born in wichita fall, texas, and went to the university of texas so that starts as a benefit. i think one of the things viewers need to understand bob gates and condoleezza rice, their firm had a consulting relationship with exxon so it's not surprising that that is the
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case. i am amazed that we watch what we've heard from russia on this. it's like the bond movie "from russia with love." he is getting more love from russia than he is from the united states national. >> too early to tell whether he's going to be tripped up and all presidents, all incoming face at least a couple of tough battles with their picks. >> if you look back at the last five or six presidents, each one have faced somebody that didn't get voted through or had to resign. you saw it with barack obama, with tom daschle and george bush with linda chavez and bill clinton with zoe baird and saw it famously with george hoercher walker bush, john tower as second of defense. there is an oil field term called a blow-out. it's when pressure exceeds capacity to handle and you end up with a disaster. >> they have so much going on right now. the president-elect putting off that press conference he was supposed to have tomorrow to deal with his business conflicts
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and how he's going to handle it. they're having a tough time figuring out how to deal with this. >> i think two things will dog the president-elect in the first 100 days or the first year of this. the first is russia and the relationship with russia and everything that's gone on with russia and the election but i think more importantly is what is his ability to handle the conflict of interest in this and now when he was supposed to have a press conference today saying here's how i'll handle it, he has refused to draw the line and say i'm going to get rid of these businesses. in the next few months, there's going to be question after question after question about is he benefiting from decisions that the white house is making that affect his business. >> matthew dowd, thanks very much. all right, now to the battle for aleppo. dramatic images as a cease-fire between rebels and the syrian regime break down. atrocities piling up and abc's alex marquardt has the latest from london. good morning to you, alex. >> reporter: good morning, amy. that's right. there is no sign that this deal is working. the reports of heavy shelling in
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eastern aleppo none of those evacuations have taken place. this is one of the biggest humanitarian crises in the world and one that the next american president will have to deal with on day one. overnight long lines of buses waiting to carry trapped civilians to safety and rebels out of aleppo. but they haven't moved and despite the cease-fire deal, residents accuse syrian forces of shelling this morning. which you can hear in their desperate pleas. >> people were very bombed and were very frightened about this escalation that is taking place right now. >> reporter: the syrian regime and its allies are trying to root the last rebels out of aleppo, a city divided for four years. many of those rebels funded, armed and trained by the u.s. losing aleppo would be a huge blow to the rebel cause and american efforts in syria. as syrian soldiers advanced on rebel territory the u.n. said they received reports of more than 80 civilians shot in
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summary executions on the spot. a spokesman calling it a complete meltdown of humanity. activists and residents posting dramatic farewell tweets and videos one telling us why he's so afraid to flee. >> i will get arrested by the regime for my activity, and i will be executed or tortured until death. >> reporter: this once great ancient city a shell of its former self. the area that these rebels control is so small that it's only a matter of time before the regime takes over the whole city. that will be their biggest victory in years and one that could dictate the outcome of this war. george. >> okay, alex, thanks very much. that situation is just so horrifying right now. we'll move on to the latest on dylann roof's murder trial. prosecutors reveal chilling images of him before and after his attack on an african-american church where he shot and killed nine people. abc's steve osunsami has the latest from charleston. >> reporter: jurors are getting to see this admitted racist and
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accused killer at target practice. police say 22-year-old dylann roof accorded himself at home using the same 45 caliber flock he's accused of using in the shootings at this historic black church. families of the nine he's accused of murdering sat in shock as an fbi agent testified that roof went and staked out their church several times in the months before the killings. police say a gps device in roof's car say he drove from his home in columbia to the church in charles stand in disease of 2014, twice in february the next year, again in april and then twice in may. police say they also found a list of other black churches in the back of his car. cal virginia very episcopal was one of them. >> yesterday i got a text from one of the parishioners here and her words resonated with me, she said, my, lord, it could have been a lot of things, but we
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count our blessings. >> reporter: investigators told jurors roof had drawers and closets full of ammunition at his home. today we could hear from one of three survivors who says roof let her live so that she could tell the story. the jury could get this case tomorrow. george. >> that will be dramatic testimony. okay, steve, thanks very much. all right. more now on alan thicke. so many around the world are celebrating his life. the 69-year-old "growing pains" star passion add way from a heart attack overnight and abc's ca chris connelly reports his legacy goes way beyond the small screen. ♪ >> reporter: a family sitcom on abc in the 1980s help the mul multitalented canadian alan thicke forge an enduring connection with audiences in the states. on "growing pains." >> this is my best buddy. >> reporter: from 1985 to 1992 think starred at jason seaver work at home shrink. >> how impossible doctors can
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be. >> yeah, i've heard. >> reporter: and spouse to joanna kerns maggie and mike and tracy gold's carol and two younger sibs. >> we will make sure this is the most boring uneventful night of our life. >> how do we do that? >> come on. i don't know have to tell you how to make a night -- >> young leonardo dicaprio was featured in the show's last season. just before "growing pains" he would be a talk show host on "thicke of the night" and from the beginning, central to his identity was his life as a musician. co-writing theme songs to a bump of shows, "the facts of life" and ""diff'rent strokes." one generation he would be known as the father of robin thicke of the hugely controversial "blurred lines." ♪ blurred lines." >> reporter: but it would be "growing pains" that would remain foremost in the minds of his devoted fans, among them his
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co-stars. >> read a few places that you, joanna, had a crush on -- >> that's a rumor i started. >> he did. >> how could i not have a crush on him. >> reporter: alan thicke died on tuesday at the age of 69. a father of three, one of his last tweets, featuring his advice for new dads. love, then love some more. for "good morning america," chris connelly, abc news, san francisco. >> can't do better than that advice. >> he was loved by so many. definitely. >> such a sad story. looked so young and vibrant rnlts we move on to last night's big honor for robin. she was inducted into the sports broadcasting hall of fame. there you see it, of course, she was a star at espn before coming to "gma" full time and look at her. she was radiant last night. let's listen. >> i am just so thrilled and i know that this honor was made possible because of the opportunities that i was given, the many, many opportunities and all of us, all of us as a
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matter, man, woman, black, white, gay, straight, we just want the same opportunities. >> robin really was glowing last night. ginger and i were lucky enough to be there and see her honored and it was really beautiful to see how she came up through -- oh, yeah, see, we took a selfie. we dockabled it. how she came up and just -- in a man's world really in sports casting and such a trail blazer and awesome to be a part of that. congratulations again, robin. that's why she's not here because there was an after party that ginger and i did not go to. it started at 10:00 last night. >> no thank you. >> all right. ginger, you're back with heavy rain and snow heading to the west. >> yes, so we've been talking about this. two round, you can see right here that atmospheric river is on now the flash flood watches for the end of the week go all >> your local weather 30 seconds away. first the cold cities brought to you by kohl's.
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>> we might among those cold cities tomorrow. today we've got no precipitation on storm tracker6 live double scan. as we head outside a little more sunshine in play this morning than yesterday. there are still some clouds but we are look at some sunny breaks as we go later into the morning and through the day and it's cold this morning, not much wind but temps in the 30's. a high of 42. tonight it gets windier and more frigid going down 23. tomorrow we're in the low 20's most of the afternoon and feeling like about 10. deadlocke?
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we'll talk to dan abrams about that. and then uber alert. new claims employees at the ride hailing company could track you when you leave the car. the new security concerns this morning with we come back. i lel after a dvt blood clot, i sure had a lot to think about. what about the people i care about? ...including this little girl. and what if this happened again? i was given warfarin in the hospital, but wondered, was this the best treatment for me? so i asked my doctor. and he recommended eliquis. eliquis treats dvt and pe blood clots and reduces the risk of them happening again. yes, eliquis treats dvt and pe blood clots. eliquis also had significantly less major bleeding than the standard treatment. both made me turn around my thinking. don't stop eliquis unless your doctor tells you to. eliquis can cause serious and in rare cases fatal bleeding. don't take eliquis if you have an artificial heart valve or abnormal bleeding.
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if you had a spinal injection while on eliquis call your doctor right away if you have tingling, numbness, or muscle weakness. while taking eliquis, you may bruise more easily ...and it may take longer than usual for bleeding to stop. seek immediate medical care for sudden signs of bleeding, like unusual bruising. eliquis may increase your bleeding risk if you take certain medicines. tell your doctor about all planned medical or dental procedures. eliquis treats dvt and pe blood clots. plus had less major bleeding. both made eliquis the right treatment for me. ask your doctor if switching to eliquis is right for you. you're probably wondering why thai've just carvedng! a giant wooden tiger. well, the answer is that a real one would maul me.
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walgreens. at the corner of happy and healthy. >> good morning i'm matt o'donnell. 7:23 on this wednesday december 14. >> on the blue route, the scene you can see there are two vehicles facing sideways. you see this van there's fuel spill. this car was jammed into it as well. tow trucks on the scene blocking all lanes except for the shoulder on the blue route southbound. this is just past route one. look at the travel time. a 69 minute ride between the schuylkill and i-95 on the blue route southbound because of this big accident past route one only the shoulder getting by and there you see those very slow speeds and it's not the only accident in general area. yale avenue at chester road. this one involving a pedestrian. that was struck by a vehicle. also 42, just somewhat heavy
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traffic not too bad here i'm going to do a facebook live at 7:30 and update anybody on the ride on the blue route and any of the other traffic problems in the area. >> thank you, karen. right back with dave murphy and the chilly accuweather forecast. >> ♪
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>> we're going to get a decent amount of sunshine early and then transition to partly sunny skies today. take a look. we are starting out cold. 35 degrees in philadelphia, below freezing now allentown and reading, temperatures slipping just a little bit right now. winds light which is good. this afternoon partly sunny skies and a high of 42. chilly but a good day to get things done because overnight tonight and tomorrow cold air really socks us in. 24 tomorrow. highs or temperatures in the low 20's most of the day and worse wind chills matt. >> thanks, david. temple will introduce its new football coach during a news
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you guys rock! yeah!... whoaaa! welcome back to "gma" and look at that christmas tree go up in flames. it happened so fast. this morning we have a new warning about holiday hazards. you see our live demo getting set up right there. we have our friends from the university of maryland's fire protection laboratory and show you how quickly it can start and what you can do to avoid it. >> important advice. also right now, winter weather alert. 100 million americans in the path of freezing temperatures and a bitter cold blast as a new snowstorm gets ready to hit the midwest and northeast. and the dow is riding high around that 20,000 mark. it could finish the day above it for the first time ever. and everyone waiting to see if the fed is going to raise interest rates today. >> i'm sure a lot of people looking for that. also this morning you've probably seen these image,
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professional athletes hazing rookie team members making them dress up in all kinds of funny ways. this morning there is a big crackdown and we'll tell you all about it. >> i can't believe you did that when -- >> i did not do that. >> you didn't get hazed. >> we didn't quite do that to our football rookies. we did other things but that's usually baseball. >> okay. >> if they did it, i wouldn't tell. >> okay. that is coming up. we begin with that surprise twist in the dalia dippolito murder for hire retrial. just hours into deliberations jurors told the judge they were deadlocked and sent them back in to try again and ryan smith has the details. >> reporter: five years ago dalia dippolito was convicted of murder in just three hours. that conviction overturned. now in her retrial after six hours of deliberating and viewing more than an hour of recordings of her alleged murder-for-hire plot they can't reach a unanimous verdict, they say. a jury will attempt for a second time this morning to determine the fate of dalia dippolito. >> we have the following note from the jury.
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we, the jury, feel that we cannot reach a unanimous decision. >> reporter: the judge sending them home overnight asking them to try again today. >> i see you back here tomorrow at 9:30. >> reporter: during closing arguments monday dippolito's lawyers revealing she has a child at home. becoming a mother while on house arrest since her first conviction was thrown out in 2011. >> give her that freedom back to go home to her family and infant son. >> reporter: the jury then asking to rewatch and relisten to all audio and video recordings of the 34-year-old dippolito who was accused of hiring an undercover officer posing as a hit man to kill her newlywed husband of six months. >> is your husband michael? okay, i'm sorry to tell you, ma'am, he's been killed. >> reporter: that video, the center of this case made by the boynton beach police department. the defense claiming they staged it arguing that officers set up dippolito to impress the crew of the tv show "cops." the police department denying
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those claims. >> this case is 100% on the egregious misconduct of the boynton beach police department. >> reporter: dippolito pleading not guilty telling our amy robach last december she knew it was all a show for the cameras. >> the tape was -- it was a show. it was a tape. that was the purpose of it. >> you were acting in those tapes? >> yes. >> reporter: but prosecutors say the video speaks for itself. proving dippolito's guilt. >> i'm confident like 5,000% sure. >> read her body language. there's not an ounce of hesitation. she's confident. he says i'll put two shots to the head. she's fine with that. he told you she didn't even given. >> reporter: now the jury can't reach a verdict today, the judge is expected to give an allen charge asking them to try one last time. if there still isn't a verdict he could be forced to rule for a mistrial which could mean a third trial for dippolito possibly. if convicted she faces up to 20 years in prison, george. >>ing o. ryan, thanks very much. dan abrams to talk about this as
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well and it only takes one. >> wait, what. the dalia dippolito jury is it divided? i mean, this is a case where in the first trial, they came back in three hours. this was one of the most absurd defenses we had ever heard in the first case. remember, the first case in amy's interview she said it begin, oh, i was just on a reality show. i was just acting. i didn't mean any of it. well now she's actually come up with a slightly more plausible defense which is, oh, the police just wanted to impress the show "cops," et cetera. she's on tape talking about killing her husband -- there's no ambiguity. there's no sort of maybe, if, she restates it again, she says she's sure that's exactly what she wants. >> the jury says they want to see the undercover police recordings again. does it suggest maybe -- that there was something going on there, more than we saw? >> look, i think what it means apparently this jury is divided in some way. that could mean one person, it
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could mean more than one person but they're probably starting from scratch. they're probably starting from the point -- this was a really quick case. the prosecution's case was those tapes. that was it. there were a couple of witnesses and that was it. so i would think what they're doing is saying, all right, let's just calm down for a minute. let's try and start this again. let's go through these tapes. let's review it and now that tape you see which wasn't initially going to come in of her sort of faking this reaction to finding out that her husband is dead could become critical. i mean, it wasn't going to come in, the defense brought it up on cross-examination. boy, wouldn't that be interesting if that became a critical factor but this is stunning. let's be clear, it is stunning this jury is divided. >> divided based on what you're saying prosecutors will go back again. >> oh, yeah, there will be a third trial. because, remember, the first one, the only reason she got a new trial is because of an allegation of something happening in jury selection. she was convicted. they will try her again if there's a hung jury here. >> dan abrams, thanks very much. >> it is certainly not over.
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thank you. well, now to the mystery death in southern california. a well-known business mogul who founded the chain corepower yoga found dead in his san diego mansion under suspicious circumstances and nick watt joins us from los angeles with more on that story. good morning. >> reporter: amy, well, this morning san diego police are investigating the, quote, suspicious death of the yoga mogul who did more than perhaps anyone to popularize yoga across this country. he's dead in mysterious circumstances, age, just 48. trevor tice found dead alone in his san diego mansion. >> welcome. i'm trevor tice. >> reporter: here teaching yoga on youtube. >> downward facing dog. >> reporter: tice founded nationwide chain corepower yoga. devotees reported included julianne hough and "the big bang theory's" kaley cuoco. >> that is going to be a big huge loss for our yoga community. >> reporter: 1:15 p.m. monday a
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911 call. >> person known to the occupant of the house went over there to check on them and they found a deceased person inside. >> reporter: police telling us due to suspicious circumstances, homicide detectives were called to the scene and are currently investigating. officers working late into the night. tice bought the oceanview property for $3 million in january reportedly living there alone with a remodel under way. he was the father of a nearly 2-year-old daughter, his father told us the family is deeply saddened by the loss of our capable, gregarious, generous and warm-hearted spirit. dubbed the starbucks of yoga by some tice's corepower is now a multimillion dollar business with more than 160 studios. a spokesperson telling us we are deeply saddened to confirm that our founder trevor tice passed away. no further details are available about cause of death. now, these are still the very early hours of the investigation at this point police say natural
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causes are not being ruled out. they will know much more when the autopsy is complete, probably sometime later today. amy. >> all right, nick, thanks so much for that we appreciate it. michael, what's coming up on our big board in coming up, amy, a pro sports hazing ban is what's coming up. why we may no longer see images like this. and holiday hazard, that new warning about christmas tree fires, our live demonstration when we come back in two minutes. when i'm with you... the rest of the world... fades away. so i got you something... that stands out as beautifully... as you do. le vian at jared. jared works directly with le vian designers to bring you more exclusive pieces... than any other jewelry store in the world. like the le vian ombre bracelet... featuring le vian chocolate diamonds. the one gift as unique as she is. at the only store to find it. that's why he went to jared.
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♪♪ got two jobs to paye a mortgage, ♪ ♪ and i've also got a brain. ♪ life's short, talk is cheap. ♪ i'll be working while you sleep. ♪ ♪ still don't think i've got a brain? ♪ ♪ i took two bullets in the chest. ♪ ♪ got three kids, i never rest... ♪ ♪ so yeah, i've got a brain. ♪ a degree is a degree. ♪ you're gonna want someone like me. ♪ ♪ but only if you have a brain. ♪ (music fades out)
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welcome back. time now for our big board and our team of insiders standing by for more on the morning's top stories and we begin with that hazing ban. we have all seen the images like these, denver broncos players, oh, yeah, those are some lovely haircuts. wow, the phoenix suns new guys carrying children's backpacks. baseball rookies dressing like women but this week the major league is banning that practice and espn analyst bruce bowen is
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with us now, bruce, strahan says he never got hazed. what do you make of this banning the practice? >> i think it's fantastic. we have to understand that we are examples or players are examples to the world and if they're demeaning others that doesn't send the right message especially for what's going on in today's times. >> when i say i wasn't hazed what i meant was i had to buy doughnuts and buy juice for the whole team and all that stuff and didn't consider that hazing but throw guys in the ice tubs and do different things like that. what do you experience or did you experience mig in your career? >> well, in college for me, michael, it was, you know, my freshman year coming in during conditioning and i'm excited, ready it play and i'm sprinting my tail off and some of my teammates were like, yo, rook circumstance what's wrong with you. why you doing that, you bet ever get back. my thoughts are i'm trying to be the best i can be and you're going to have a problem with that it's only because they're
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insecure. through their insecurities it allowed me to push that much more. i want everyone dealing with things like this, push back because they can't stop what's truly special. >> i love your message. that's see great. but, you know, there are those who say, hey, this practice builds camaraderie. this is what bonds us all together. what do you make of that? i'm guessing you don't buy it. >> shame on them. the fact that the demeaning someone allows them to feel closer to you. if i hit you in the nose, michael, are you going to feel good about me? absolutely not. you're going to grab me because i know who you are. but that's what we have to realize, it's only through the cowardice acts of these other individuals they're insecurity and their insecurities come off and think they want to say, oh, it's because it bills camaraderie, foolishness, it doesn't build that. >> it happened to me so it's going to happen to you and happens in fraternities. it's a horrible practice. i agree. >> one of those things too where i felt like you need that younger player so you want him
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to feel comfortable when he comes to work. >> you should be a mentor not a bully. >> absolutely. >> exactly. >> bruce, they talk to you just like that? hey, thank you, man. thank you. don't go anywhere. you'll stay right there. up next a holiday hazard alert. the latest report from the cpsc says holiday related accidents sends about 14,000 americans to the hospital last year and david kerley joins us from the university of maryland where they're about to put on a show to give a little demonstration but, david, before we get to that demonstration, what are some of the other common holiday incidents or accidents that happen to people? >> well, you mentioned the big number, 14,000 injuries in november and december of last year from our decorations. that's 230 injuries suffered by americans and it breaks down like this and the ladder is actually part of the big problem, 41% are falls. somebody who's used it to get up
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to their tree or put their lights up. 10% are lacerations where you decided to use something sharp to open that present and cut yourself and about 10% are lifting things that are too heavy. but as i said that's a pretty big number, 230 americans injured every day during this holiday season, guys. >> all right. i notice you were walking away from that tree because we're about to have a live demo to show how quickly a dried up tree can go up in flames. >> so we are lighting it up right now. this, we're getting close to the time of the season when these trees get really dry. let me get out of the way here and watch this happen. isaac, would works in this lab here just like -- a little bit of an accelerant. a little dried out and a sense of how fast between 2010 and 2012 an estimated 200 annual fires where the christmas tree was the first item ignited. ten death, 20 injuries, $17 million in property loss.
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this is how fast it can go. this is why you need to keep an open flame source or heat source away from a dry christmas tree in your house or this is what can happen. >> oh, my. i had chills watching that. that is so frightening. >> less than a minute, the entire tree is gone. >> wow. all right. that's very important for everyone to see. david, thank you so much. bruce, thank you as well. we appreciate it. coming up next that new claim about uber. could their employees be spying on users? >> interesting. >> scary.
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pushing back. this morning, startling claims that employees at the ride hailing giant uber, they have been able to keep a watchful eye on anyone from exes to celebs according to a recent court filing by a former forensic investigator for the company as part of a wrongful termination lawsuit. he alleges that uber's lack of security regarding its customer data was resulting in uber employees being able to track high-profile politicians, celebrities, even even personal acquaintances. >> the data that was included in that included the trip origin, trip destination, route taken, what type of uber. >> reporter: reporter will evans spoke with spangenberg. >> he said it was ongoing and since so many had this wide access, that anybody could look up anything and then, you know,
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the company would try to catch people afterwards. >> reporter: uber telling abc news in a statement it's absolutely untrue that all or nearly all employees have access to customer data with or without approval. and sharing a warning it says employees see every time they access internal data tools that says, you may not access the account of anyone you know personally, another employee, a celebrity or other public figure or anyone at all out of curiosity. >> a lot of apps we install on our phone have pretty intrusive privacy items on there. in the case of uber it's your location, it's your phone number, it's your social media. your picture. >> reporter: uber claims it has fired drivers in the past for violating its policy. some of which is based on an honor system. now, the company says certain access requires several levels of approval meanwhile, the lawsuit is now in arbitration which means it is being handled
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in private but, boy, oh, boy -- >> we're talking about it. >> people are concerned about it. >> understandably so. thank you, gio. coming up, should you pay someone to train your baby to sleep? george is laughing. the mom -- >> i'm laughing because i did it. >> all right. we got an honest answer. this mom says it was the best money she ever spent. we'll talk about that. george is not sure about that. lara, what's going on upstairs? >> hi, guys. what a great morning up here in the studio. derek and julianne hough are here with a very special announcement and a hover camera following their every move. this is how they get ready. looks like us. they'll perform live on "good morning america." ♪ tell me all the things that i wan wanna hear neath ♪
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back here on "gma," we are loving the audience. you guys are great already but wanted to show you this video out of india. check this out. the cars flipping in the 87-mile-per-hour wind gusts. that cyclone the equivalent of a category 1. whoa. all right. well, all of that now has been brought to you by the u.p.s. store. your local news and weather, derek and
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"good morning america" is brought to you by liberty mutual insurance. liberty stands with you.
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>> hey everyone, i'm matt o'donnell. 7:56. >> check out this travel time, 88 minute ride on the blue route southbound between the schuylkill and i-95. that's a horrible jam because of a major accident that just cleared. chopper6 was overhead. it was a multi vehicle accident and there you can see the sand over the roadway, the fuel spill they were sweeping up as we watched as chopper6 caught them together away the vehicle involved. there were three vehicles with this mess of an accident activity. other than the shoulder was getting by four awhile on the blue route southbound past route one and you can see right now that accident is cleared but still huge travel delays because of it an 88 minute ride and there you see you're traveling single digits basically from lancaster avenue on down to the blue route southbound. the schuylkill lots of jams here as well. also lincoln drive northbound approaching rittenhouse a downed tree blocks the right
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lane matt. >> thank you, karen. taking a live look at sky6, beautiful sunshine on center city. are you ready though for a bitter cold? david says you got one day to prepare. >> it's coming. plenty of sunshine right now matt. i tell you what it feels pretty good on your face because it is cole this morning. 36 degrees in philadelphia, a light breeze, a lot of suburbs closer to the freezing mark. your exclusive accuweather 7-day forecast then we are looking at a high this afternoon of just 42 degrees. here we go. and it is going to be a chilly one. but today is the day to get outside and get things done. overnight tonight the winds pick up, we dip to 23. tomorrow 24 in the morning, 21 through most of the afternoon and wind chills very bitter making it feel like it's no better than about 10 degrees tomorrow. 20's again on friday and then friday night snow matt. >> okay, thanks, david. chopper6 is over a house fire in gloucester county early this morning. flames and thick smoke poured from the home on west howard street in clayton. there are no reports of injuries. see how a stuffed animal named mr. moose has become an
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good morning, america. 8:00 a.m. celebrating alan thicke. ♪ as long as we got each other >> the beloved tv dad from "growing pains" passed away, just 69. now his final moments with his family and reaction pouring in from his family. staying warm in this deep freeze. the best boots for winter, experts trying out 17 pair, the ones that will keep you warm and dry. >> this is kind of remarkable i'm standing in water right now and i actually can't feel a thing. >> your exclusive first look at the season's best picks. ♪ break free. sleep training your baby. the mom who paid hundreds for someone else to help her child sleep while she went on vacation. >> why not save myself the heartache. >> is it selfish or the key to finally getting some rest? and get ready to dance. julianne and derek hough performing here live and they're saying --
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>> both: good morning, america. [ applause ] referee time i see them they're so talented. >> good morning, america. a happy audience. you guys ready for christmas, aren't you? >> yes. >> yes, that's a big yes. all right. julianne and derek hough are here. and they have a very special announcement and they're going to perform for all of you just ahead. >> can't wait for that. >> we have buddy valastro and his family here. that means we'll eat good, everybody. they're sharing their favorite holiday recipes with us. >> we have not stopped with the cookies and now this. this is all part of your big countdown. great american cookie search. the finale is tomorrow. thankfully find a bay to say
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thank you, america. keep sending in recipes, sharing them with you on goodmorningamerica.com. [ applause ] >> we've been really honing in on the really great one, that one yesterday -- >> banana. >> yes. >> that was good. >> let's go to cecilia vega for the morning rundown. >> save me some of those cookies. good morning to you. the big story this morning, tech titans descending on trump tower for a face-to-face with the president-elect. top executives from apple, google owner alphabet, facebook and oracle among the names on the list. many opposed donald trump during the election but they now say they're ready to talk jobs and innovation. the head of ibm will also be there after pledging to hire 25,000 american workers in the next four years. at a late night rally in wisconsin trump made his first public appearance with house speaker paul ryan and called him a great guy and compared him to a fine wine despite their very public clashes during the campaign. trump also praised his secretary of state pick calling
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exxonmobil's ceo rex tillerson a skilled global business leader but tillerson faces a tough confirmation fight. many lawmakers concerned about his close ties to russia. wall street is awaiting a key decision by the federal reserve. it comes this afternoon and is expected to raise interest rates by a quarter point. this would be only the second rate hike in the last decade and it comes just as the dow has been surging closer to the 20000 mark. a new bombing raid over aleppo are threatening a cease-fire. just hours after syrian forces took over the city. thousands of civilians are trying to evacuate but buses that were supposed to carry them out have left that city empty with no passengers. the u.n. is investigating reports of civilian executions in areas formerly held by rebels. five u.s. marines have been rescued after a crash landing off japan. their osprey aircraft went down after a problem during refueling. just last week a marine pilot was killed when his fighter jet crashed off the japanese coast.
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authorities in colorado are planning new dna testing in the jonbenet ramsey case. reports claim there were flaws in the interpretation of previous dna tests on clothes the 6-year-olds was wearing. jonbenet was killed on christmas 20 years ago. and this morning, the tributes are pouring in for actor alan thicke, best remembered as the dad from th ' the '0s sitcom "growing pains." >> the guy completely blows your doors off. >> god, i don't want to hear this. >> he made me feel so -- >> please, dad. >> i could have just walked out of that concert and hitchhiked right across country. >> stop. >> sorry. >> thicke spent seven seasons playing dr. jason seaver. he died after reportedly suffering a heart attack while playing hockey with one of his sons. he had three boys including, of course, singer robin thicke. just this week he offered some advice to new dads. he tweeted, love then love some more. alan thicke was 69. guy, i had no idea he was such a
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prolific tv theme songwriter either. >> i think maybe more for the music really drove him. he was so passionate about it. >> you could see it obviously went to his son, as well. >> absolutely. and we'll continue on alan in "pop news." he was truly one of the nicest and funniest guys in hollywood. his final role a guest cameo on "fuller house" and shortly before his passing he posted this final tweet trademarking his sense of humor. season 2 fuller house looking good. i even like the ones i'm not in. one of his last scenes was with candace cameron bure who posted the picture of the two on instagram saying she was sad beyond words and knew him for a long time. candace is the real life sister of kirk cameron who played his son on "growing pains" and i had the pleasure of speaking with alan and the whole cast of "growing pains" at a reunion a couple of years ago where he told me abc almost gave him a very different role than lovable dad jason seaver. check this out. >> at the time abc was interested in a couple of actors and finding the right vehicle
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for them. "growing pains" was one of the vehicles. i was one of the guys and the other guy was bruce willis. >> happy trails, hans. >> so i guess there would be have been a chance i would have been in "moonlighting" and bruce willis would have been their dad. >> would have been two very, very different shows. >> wow. >> i think they made the right choice. >> i think abc -- everybody lands where they should and in that interview expressed how much love and pride he took in his tv family. i saw it there as he did with his real-life family, alan thicke will be so greatly missed. >> he certainly will. [ applause ] >> we're sad. really sad. he was a big part of our lives, you know. also in "pop news" turns out the library of congress is definitely not forgetting about the "breakfast club" any time soon, the 1985 coming of age tale added to the national film registry. one of just 25 movies to make the cut for 2016. also on the list this year, the "lion king" which is special
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because jeremy irons is with us today. "the princess bride" and "thelma and louise" to be added to the registry. >> those are all really good choices. >> we saw "breaks if club" over the weekend. >> it's timeless. >> it holes. >> my daughter watched it last week. she loved it. till good to everyone. >> the brain, the jock, the outcast. as you can relate to somebody in that film. >> getting detention. oops. >> to be added to the registry films must be at least ten years old and deemed culturally historically or aesthetically significant. fyi. finally, had to share. here she comes again. one of the great songs, dolly parton once again helping the folks who live in the gatlinburg, tennessee, area affected by those horrible wildfires in november. dolly raising several million dollars last night in a telethon her victims recruiting more than 20 other country stars like kenny rogers and reba for the three-hour show, taylor swift
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stepping up donating $100,000. >> wow. that's great. [ applause ] kenny chesney also stepping up in a big way. $125,000. >> wow. >> so great. [ applause ] >> dolly pledged $1,000 a month for six months for anybody displaced by the fire. is it any surprise the university of tennessee is now offering a class about part ton. history 307 otherwise known as dolly parton's america. uses her life and times as a guide through the examination of key issues in the 20th century. >> wow. >> they use her as a launching pad to talk about making it in america and she certainly has. >> she has. >> exactly. >> that's "pop news," everybody. >> thank you, lara. >> whoo. [ applause ] and coming up we'll hear from that mom who paid a profession professional w professional to train her child to sleep getting a lot of reaction this morning including from me. [ applause ]
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switching to geico could save you a bunch of money on car insurance. excellent point. case dismissed. geico. because saving fifteen percent or more on car insurance woo! because saving fifteen percent or more on car insurance is always a great answer. right now at lowe's.ift of huge holiday deals like this kobalt 35-piece double drive screwdriver set for only $19.99. plus get this dewalt 20-volt max cordless drill for only $99. save big on everything you need to make your home happy, right now at lowe's. >> rachel: hey, hey, hey, philly, chef blaze is back. today, he is blazing through a huge holiday feast, including the roast beef, in less than an hour. plus, we have a woman back with her new christmas album. we have prizes for the whole studio audience. santa dropped through all five
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we are back now with that big parenting debate. should you hire a sleep trainer to work with your baby? >> is this really a big debate? >> not in the stephanopoulos house. one professional paid a professional to train her baby when she and her husband went away. mara schiavocampo has the story. >> reporter: working mom of two katy landrum calls it the best money i ever spent paying someone else hundreds of dollars to sleep train her 3-month-old baby. >> since we were planning on hiring a sleep trainer and we had an upcoming night away we thought, you know, why not save myself the heartache. >> reporter: in an online article for idea rhettbook" magazine the real estate agent featured on "selling los angeles" writing at $30 an hour, bringing a professional in to
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manage the process seemed like a no-brainer. adding she planned a getaway to a luxury california spa and resort because i didn't want to be in earshot of bo's weeping. treating ourselves to a restful retreat meant we could try to enjoy ourselves instead of dwelling on what was taking place at home. >> i was so nervous i kept trying to come up with reasons why he wasn't ready to do it yet. >> reporter: sleep training babies can be controversial. >> it's usually not that black and white. often it's a blend of methods depending on the baby and what the parents feel comfortable with. >> reporter: her article shared thousands of times with many commenting. one writing, this is so selfish. others saying if a woman doesn't have time to be a parent, she shouldn't have kids. but many came to her defense writing, it helped put him on a schedule and i'm all for making home life happy and rested for both parents. >> i know it's controversial for
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people to sleep train but for me being a working mom of two it's just something that i felt strongly about. >> what may be right for one family may not be right for another family. >> now, doctors say that you can start sleep training your baby as soon as they're big enough to go a full night without eating. what's most important is consistency. whatever method you choose be consistent so the baby know what is expected of them and by doing those you should change their behavior within a week. she got her doctor's approval and self-employed and when the parents can sleep, the whole house is a little happy. >> absolutely. all right. i mean if you just looked at george's body language right now, i think it says a lot. >> we did it. we tried it when ellie was i guess 3. it was -- the lady was lovely. it was very expensive. elliott is still pretty much in our bed. >> no, but the reason you did it was because -- i understand this, i think a lot of moms can understand ali, so hard to hear
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your -- the crying breaks your heart but you have to do it. as -- >> as mara said, the consistency is most important. it was our fault we were not consistent. >> you have to put ear mruls in. >> it's brutal. your little baby. >> they do have more than one kid and can't keep the other kid up. >> thank you so much. coming up next the best winter boot picks that can take on water, ice and still keep you warm? we're revealing them next. this is your daughter. and she just got this. ooh boy. but, you've got hum. so you can set this. and if she drives like this, you can tell her to drive more like this. because you'll get this. you can even set boundaries for so if she should be here, but instead goes here, here, or here. you'll know. so don't worry, mom. because you put this, in here. hum by verizon. the technology designed to make your car smarter, safer and more connected. put some smarts in your car.
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savings worth the hype. >> yes, yes, i'm back on g. we are, yes, i'm getting my fit barks, i've already forgotten. we have so much more coming up. getting cold, you know that. we're also about to reveal some of the best winter boots. i know you guys know about some fashion. >> know about some boots. >> let's check your local weather first. >> ginger, we have dry conditions on storm tracker6 live double scan heading outside on sky6 a fair amount of sunshine across the region right now. and you can see that in center city. it's cold though with temperatures in the 30's. here's your exclusive accuweather 7-day, a high this afternoon of 42 degrees. partly sunny overall and then get stuff done today because by tonight the frigid air comes on back.
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we go down to 23 overnight. tomorrow 24 with temperatures dropping during the afternoon. bitter winds whip wind chills making it feel no better than 10 tomorrow. and 26 friday. cold. you're all ready for our winter boot challenge. so many getting hit so hard. you have the best boots recommended by that gadget website wirecutter. >> yes, george. i don't always step in ice water. but when i do, okay, look. now, this looks dramatic but i don't feel a thing because i'm wearing according to wirecutter some of the best boots on the planet. now, most of us when you buy boots you do a little shopping, get the best price but there's a whole lot more to it than that. walking in winter isn't always that wonderful without the right boots. this morning, product review site the wirecutter is out with its best picks for men's went i'm boots. it took 100 hours of testing in frigid alaska temperatures. >> supposed to be cold in here.
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please. >> to get an idea of the wirecut you're testing we head to minus five experience. a bar where almost everything from the chandelier to the benches are made of ice. >> cold in here, isn't it? >> a little bit. >> it is 24 degrees fahrenheit. >> to test the boots for warm they submerged them in ice and measured how quickly the temperature inside the boot dropped. testers wore them on city streets and outdoor trails to test for traction. now an extreme challenge for these boots. the wirecutter's waterproof test that goes way beyond reasonable expectations. >> we're going to step into these bucks of ice water for five minutes or until the boots leak. >> all right. let's do it. in our test we stepped around, you know, mimicked walking. >> kind of remarkable. i'm standing in water right now and i actually can't feel a thing. >> isn't that pretty crazy. >> i got some water. >> this is -- >> a crazy test. >> you made it almost four minutes before that happened. >> on me the sorel original. the wirecutter's pick for best
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overall men's boot costing around $200. >> great for the city. they've got decent traction. >> on nick the keen's pole lear best runner-up suited to outdoor fun around $200. on women these were the top picks. columbia heavenly omni heat laceup boot for $140 and keen duran polar for $200. we have to let people know wirecutter gets a percentage of the sales they get through some of the links on their articles and let you know that. these boots hold up just fine, not cold, not wet, no problem. this is the key. i want to let you know. a good tankaway what we do when we get cold we layer up with socks, don't do that. wirecutter. what you're doing is restrijding blood flow to your feet by doing that and making your feet colder. has the opposite effect. use polyester, don't use the cotton socks that retain a lot of moisture. so that's a good tip and, again,
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boots -- >> a believer now. >> i'm a huge believer in thanks very much. back to michael. all right, thank you, george. i'm here now with "dancing's" derek and jooug housing. the most talented siblings around. we saw them dancing earlier and they're going to dance for us in a little bit. right now they have a big announcement to make and i don't want to hold them back. what is the big announcement. >> so excited to announce that we are going back out on the road with our new show, "move beyond." >> live on tour. live on tour. we're excited going out next year. the first show april 19th and we're excited. this is beyond anything we've done before. it's beyond our expectations and pushing the limits and we're very, very excited about the show. >> tickets go on sale this friday, december -- >> stocking fillers, you know. check it out. >> i mean i'm watching you two sit here before we come back from break. and you're like taking care of your sister. her hair, this, but when you
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dance -- >> yes. >> you've done some great numbers on "dancing with the stars." dancing together. how is it dancing with a sibling and who is bossier? >> we actually work pretty well together. hidden language where we don't talk. we go -- >> we just dance and figure out our problems that way. >> that's it? >>s that a it. but, no, it's actually great where we feel very privileged. feel very lucky to do something you love with somebody you love and care about and it's a wonderful thing. >> and "hairspray." you were awesome, by the way. >> thank you, thank you. >> we expected -- everybody expected to see the dancing but you're singing. >> yes. >> is an album coming up? >> you know, what's great with the show, the tour, we're going to incorporate. that julianne started out with "grease live" which was amazing. [ applause ] and so we incorporate that within the show as well. >> we'll sing, we'll dance, you know, do a little funny skit moment between derek and i. we have to play up the
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brother/sister -- >> the best part is the interaction with the audience and love connecting with the audience and bring them up on stage and meet them afterwards and -- >> our favorite part. >> one thing i low is throwback thursday and posted a photo. we got to walk you back. this out. is that mark -- >> that is mark ballas. >> we've known him -- i was 10 years old and my spray tan, my cornrows, my long nails and, yeah, i mean, that is legit. >> back in the day. >> you know what i love, congratulations on the show, first of all. i love all of you guys -- you kind of came up together and still growing together. it's awesome. everybody, stay right there. julianne and derek are going to perform live for us.
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>> okay hey everyone, 8:27 on this wednesday december 14. i'm matt o'donnell. problems on lincoln drive. let's get details from karen rogers. >> matt last time i told you about this downed tree on lincoln drive, now they need shut it down at rittenhouse street to try to remove this tree. lincoln drive inbound shut down northbound shut down. here's a shot right now. i know it's a little hard to see but this is the blue route at baltimore pike. southbound traffic still jammed as you head towards i-95 but much better travel times now. a 35 minute jam from the schuylkill to i-95 when we had that multi-vehicle accident you might remember it was an 88 minute ride so things are improving on the blue route but still really heavy traffic at this point and looking at the big picture you see the accident has cleared but speeds remain in the teens on the blue route. schuylkill 11 miles an hour
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eastbound at girard, only 5 miles an hour westbound at the boulevard and i-95 12 miles an hour here at cottman and 14 at girard so a slow speeds on your majors, matt. >> thank you, karen. we are awaiting the big chill. here's meteorologist, david murphy. >> i guess it's the little chill this morning matt. sun behind the corner of 6abc building here so it's feeling little bit cool. 36 in philadelphia, not much wind this morning. a lot of you down close to the freezing mark in those outlying suburbs and this afternoon we do goat 42 which is chilly but right around average and today friends is the day to get stuff done because later tonight the winds pick up, we dip to 23. tomorrow 24 in the morning. afternoon highs probably in the low 20's. and way bitter wind blowing it's going to feel no better than 10 degrees tomorrow. single digit wind chills most of the way so get your chores done today. 20's again on friday platt with snow arriving late at night. >> thanks, david. bill cosby due back in court this morning to continue his pretrial hearing in montgomery county. "action news" will be there. >> ♪
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oh no. oh no. i hate this belt. man oh man. mom, we have a situation.
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life's bleachable moments need clorox bleach. [ applause ] ♪ i got faked out by that camera running straight across. welcome back to wednesday morning. we're on "gma." welcome to our audience right here. [ applause ] and let me start out with a question for all of you. it's pretty easy. how many of you use emojis when you text? [ applause ] like a halfhearted one. >> do you? >> some for my kids. >> which one? >> for my little girls winking heart eye. such an easy -- >> melting hearts over here. >> the question is how good are you at it? if you know what these mean there is a company in london that could be looking to hire
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you. it translates looking for an emoji translateer. >> a company is really looking for this. >> they do entire books out of emojis so we'll try -- i know. they do. >> that would take me a really long time to read. >> let's see how good everybody is. let's put up some. this is a popular song. >> it's upside down. dance crown. >> dancing queen. "dancing queen." >> very good. that is good. is that job still open? >> red bull. >> wow, michael. [ applause ] okay. i'll top now. put it up again. michael now needs another job. job number seven. >> that's impressive. >> this one is actually kind of hard. if you can get this one, michael, god bless you. upside down again. oh, wow. whoa. this is tough. >> this message from a
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co-worker. >> it's hard. it starts -- >> do you have a phone charger? >> my phone is dead. do you have a charger. you got it again. [ applause ] >> did you cheat? >> last one -- >> better get this one. this one is an american sports team. >> jets. new york. >> you got it. >> you got it. michael, impressive. >> hey, hey! [ cheers and applause ] another job. >> that one was incredible. >> yeah, i mean, i text with my kids all the time and my friends aren't that adult. [ laughter ] and so, so but i have a question for everybody too. how many of us, especially this holiday season get a gift, you want to give it back and have customer service issues. how many of you have lost our temper on the phone talking to customer service? >> yeah. >> pretty common, right? >> yes. >> it does not work and they
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said, well, apparently it is a way to make it work a little better. it's about your words and how you use your words. >> can i speak to your manager? >> no, that's not what you do. >> instead of saying, your product is garbage say this product is garbage. you got to learn to take it away, not personalizing it. yes, and here's some things, don't forget to use the word perfect, great, fine, all right and please if you use please, those words help you and say thank you throughout the conversation. not just at the end of the conversation. >> i know that you're just the messenger but when you're really angry it's hard sometime, right? >> they say they can take a lot of abuse. they're kind of used to it but it still does affect anybody. what's wrong with you, don't say that. you know, don't say do you know how much i hate your company? yeah. >> wrong thing. >> no. >> but use words of empathy and support and say thank you
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throughout the conversation and your customer service needs will be met. >> kill them with kindness. >> a little christmas cheer, a little holiday cheer. >> you catch more bees with honey or flies. >> catch more -- >> is it bees? >> yeah. >> catch flies with just about anything. >> it's bees, amy. all right. speaking of thank you we're grateful this morning to have a legend with us. we're going to bring a triple threat. oscar, tony and emmy award winning actor jeremy irons, come on out. [ applause ] >> good morning. good morning. how nice to see you. hello, big man. >> good it see you, my friend. >> how are you? >> good to see you. >> lovely to see you. >> lovely dress in thank you. >> you must be freezing. >> i'm not. mwah. i got a coat. >> good to see you.
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>> i'm glad you're wearing your woollies. >> very nice. >> i love how jeremy when he walked out you soaked in the applause. >> well, you do that. no, i love it. i never get that at home. [ laughter ] >> neither do we which is why we come out every day. >> makes you feel great. >> you feel very important. >> that sort of scowling look saying do you want an egg over the counter. >> you played so many iconic roles, i think we were talking about a couple of them earlier. scar, of course, in "the lion king." >> you see. >> spaceship earth ride at end cot. you hear the voice of jeremy irons. do people ever ask you to do the voices. >> and i can never remember them. it's terrible because i'm very old. i think when did i do scar? i can't remember but what is worse is that people say, how can i look at this actor doing this role and all i can hear is scar. i can't believe him at all. i know he's a lion.
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why is he pretending to be a person. very difficult. your successes hound you, you know. >> those are just successes to have. >> we were talking. there's a neat article about you in "the new york times." >> oh, yeah. >> this weekend. >> about number one you own a castle. >> yeah. >> is it pink? >> no, it's not pink. >> is it the color of fresh seaweed. >> the color of fresh seaweed. yes. it's sort of that yellowy bit on "gma." >> the neighbors aren't keen. >> sadly my neighbor died a year ago but rough west court farmer and when all the furrer was going over color. what color would you have painted it, james. he said i would have painted it gray. >> yeah. >> he said it's your castle. you can paint it whatever color you want. >> i agree. i agree. [ applause ]
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>> also talked about how you, you know, being an actor and on the road you love to make whatever you are very homey for you. how do you do that? >> i do it with sort of bits i can pack easily like scarves and thing, you know, bright hotel rooms and love to drape. i have a sort of feminine side which does that which is -- >> pink castle. >> it goes with a pink castle. >> very in touch. >> and it softens me. >> you always bring your little doggie. >> my dog, please, doggie. what is a doggie? puppy, no, she's a dog. she's a very, very serious dog. but she's always called a puppy in this country. i can't understand it. people go, hello, puppy. she's not a puppy. she's 2. she's a grown-up experienced dog. not only that but she's a bitch. >> she really -- she technically is. >> i was just going to say which is nice and funny as you are, you play a bad guy, hard to believe, maybe that last line
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set me up for it in "assassin's creed." >> no, he's not a bad guy. >> he's not. >> he's misunderstood. let's take a look at the clip. >> here you go. >> thank you. 1917. 1953, watson and krikorian find the double heel lick. 2016, my daughter finds the cure for violence. you've always been brighter than me. [ cheers and applause ] >> that was the beautiful marion cotillard. playing my daughter. i don't have a daughter but i wish she was my daughter. >> she's lovely. >> i'm not a baddie but just a person doing what he does. an awful lot of people doing that in the world and you might look at them. we have one or two in this city. you might look at them and think what are they doing, but strangely enough despite the
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hairstyle they're doing their best. >> a lot of people spend time doing their best. we can stand back and think, oh, you're making a publicish job of it but they're trying. my character is the same. he's not a bad guy? a lot of stunt work in this movie in "assassin's creed." in fact, our own t.j. holmes went with the movie's lead stuntman damian walters and he re-enacted the movie's signature jump, leap of faith, i guess is what the scene is called. it's a freefall for more than 100 feet up. look at that. boom. i mean that just makes my stomach drop. oh. >> did you have to do that. >> well, what they asked me to do, you'll see. i stand still a lot of the time on the edge of things. and the director would say, when i say fall, i want you to leap and he'd make me stand there and he'd never say fall but there was always that tension in my standing there because i knew i
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was about to leap 120 feet but i never had to. he think it's something to do with my age. >> no, no, no. >> they were worried i might die. >> just being smarter. >> want to see t.j. holmes give that a try, can you go to our page, actually, our "good morning america" page on facebook and see his actual leap of faith which is something i would not have done. >> you can see "assassin's creed" on december 21st. >> listen, it's -- december the 21st. i don't bull -- really i don't -- >> you don't mince words either. it's an amazing movie on every level. you're going to have a fantastic time with this movie. i don't say that often. >> thank you for coming in. thank you. julianne and derek hough perform live.
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>> rachel: ho ho ho, everybody. this chef is blowing through one huge my cancer started as ovarian cancer and
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it kept coming back in different places. cancer treatment centers of america gave me treatment options i didn't know about before. i want to be around just to be a grandma. learn more at cancercenter.com/philadelphia
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>> we are back with our tenth annual warm coats warm hearts coat drive partnering with burlington and kids fashion delivers. a big check on there tally. drum roll please, 41,061 coats an incredible number and we still have time. first here's a look at our friends who are giving back. >> hey america it's brett. >> katie. >> hi, i'm katie holmes. >> emeril. >> getting cold outside.
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donate coat. >> all giving. >> donating is so easy. all you have to do is bring it into our store drop in it box and we take care of the rest. >> and every gently used jacket burlington receivers in store goes to a good home. in colorado nuggets basketball player darrell arthur and his wife chariot donated 300 brand new coats to denver rescue mission. >> to be in a position to give back is always good for me. >> put your hands up like this. that's it. >> these kids are very excited about it. you can see by the smiles on their faces. >> it keeps me warm. [cheers and applause] >> we want to thank darrell arthur and his wife and denver rescue mission for being a part of the coat drive for 10 years. so special. we also have our big coat bus the artwork here you're seeing in times square but a little something behind it right. there's lot behind it. that's right, these kids are part of broadway shines kid actors on broadway who volunteered to collect get this over 350 coats.
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and counting so thank you guys so much for being a part of our effort here. you can donate too. you just have to go to your local burlington store donate gently used coat. go to our web site for more information and for right now get a check of your local weather. >> beautiful effort up there in new york ginger. storm tracker6 live double scan shows us that we're dry this morning. your exclusive accuweather 7-day moving from the 30's this morning up to a high of 42 degrees partly sunny. get stuff done today gay baugh it's frigid tonight and down right bitter tomorrow. these two have eight mirror ball trophies between them on "dancing with the stars." they're now dancing across the country on their upcoming tour but first they are dancing for us. >> all right. hit it. ♪ ♪ ♪
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♪ ♪ ♪ ♪ >> you guys want more? >> got to move with us. ready. >>. >> both: giver it to me one time, give it to two times. give it to me three times. now scream. ♪
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♪ ♪ ♪ ♪ ♪ ♪
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♪ [ cheers and applause ]
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we are back now with buddy valastro and his family and we count down to the finale of our great american christmas cookie search. buddy, thanks for being with us. how are you doing? [ cheers and applause ] >> you're obviously famous for your elaborate desserts. rethink sweet >> being a father of four and knowing the trends in america, everybody wants to eat the good stuff and it tastes well but they don't want the calories and i partner with whole earth sweetener and they have a bunch of different products like a baking blend where you just
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substitute equal half the sugar you would put in your recipe with baking blend and it's half the calories. >> half the calories, half the sugar. >> all right. so you brought your lower calorie gingerbread cookie. >> these are my lower calorie gingerbread cookies which i'll cut out and put on a pan here and if you go to wholeearthsweetener.com there's this and a bunch of other recipes. >> tell me what the taste is like. >> this is why i partner with them. when they first gave me a bag of it and i put it in a cookie recipe, i brought the cookies home to my kids and they couldn't tell the difference between them and it's all natural. >> okay. >> so and it's available retailers all over. >> tell the truth, kids do, don't they. especially your two. >> absolutely. >> so we got our gingerbread men. who doesn't like that for the holidays and give them red and green buttons, bada bing, bad da
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boom. >> let me taste one. >> see what you think. >> i got my lovely wife. >> hi, how are you. >> does all the baking and cooking at home for the holidays. >> this is the more traditional italian -- the italian cookie. pronounce it for me. tarallesome. so we just add some milk, egg, baking powder, vanilla, flour, shortening and mix it together and voila. we end up with this. >> and then you -- these are cool. did you make these with this? >> yeses. >> instead of rolling it up -- >> cut it into half-inch pieces and make a long one like that. put it up, sprinkle on top in so easy. >> very sese for the kids. >> look how cute these two are, marco and carlo. tell me what you have. chocolate chip cookies. >> yes. >> what do you do with the chocolate chip cookie. >> >> we're going to put the
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buttercream on and then you put the cookie on top like that. >> yes. >> wow. >> i like that. >> we start them young. you know that. >> you could even put more. >> we start them young in the family and we love to bake as a family. there's nothing like baking at home with the kids. >> a chock chip oreo twist. thank you so much. marco, carlo, lisa. we'll be right back.
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"good morning america" is brought to you by petsmart. >> whoo! >> thanks to derek and julianne hough. tickets fortheir tour go on sale friday. >> you're working on christmas, as well. looking forward that. >> thank you. ♪ >> ♪ >> hell historic 8:56 on this wednesday december 14. late rush hour problems on i night. let's go karen rogers. >> yeah, matt we had a few problems that just popped up. this is a big one.
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i-95 northbound by the commodore barry bridge. an accident was blocking all lanes a minute a. it's now just been pushed off to the shoulder right now so you see traffic is moving again but you get the idea how jammed it is. we had ems and fire crews on the scene again i-95 northbound at the commodore barry bridge. traffic just reopened after having been blocked for the big accident there. we're looking at the vine street expressway. look how jammed westbound traffic is. we had app disabled school bus that was blocking the center lane. it's since cleared but that's added to the delay. extra heavy on the vine westbound. also lincoln drive northbound approaching rittenhouse that downed tree is cleared. lincoln drive reopened matt. >> let's turn to meteorologist, david murphy for the accuweather forecast. david. plenty of sunshine on the terrace right now but it's still chilly. take a look 37 degrees in philadelphia. allentown has improved to 36. your exclusive accuweather 7-day shows we don't go that much higher. a high of 42 today. partly sunny overall. still today is the day to get stuff done if you've got chores because tonight the temperatures plunge into the
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20's it's frigid and tomorrow a bitter strong wind, a high of 24 in the morning with afternoon temperatures in the low 20's and wind chills making it feel no better than 10 degrees during the afternoon still cold with less wind on friday still in the 20's matt and then overnight friday into saturday morning a bit of snow and ice. >> thanks, david. temple university will introduce its new head football coach this morning. we'll have a live report on "action news" at noon. also, this is day two of a hearing that could determine who is allowed to testify at bill cosby's upcoming sex assault trial. live with kelly is next here on 6abc. souderton high school teacher richard curtis returns to co-host. is he going to get the job? i'm matt o'donnell. have a great wednesday. >> ♪ can't see it. can't taste it.
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>> announcer: it's "live with kelly!" today, from the new film, "assassin's creed," michael fassbender. and fashion races, it is all happening right here in lives holiday square spectacular. plus, performance from recording artist gavin degraw. also, richard curtis returns for another day at the coho's desk. all next on "live!" ♪ [cheering and applauding] and now, here are kelly ripa and richard curtis! [cheering and applauding] ♪ >> i love this crowd

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