i imagine that's why sony took so long to announce this. they were probably hoping to find better news. they were probably hoping to find evidence that that information wasn't accessed. now they've brought in an outside company i expect they'll know a lot more than they do now eventually. of course, they may know more than they're telling us now. >> suarez: the playstation system has been down for over week, disappointing a lot of people who are frequent users. does that long-term shutdown tell you something about the seriousness of the breach? that they're not patching it but rebuilding the whole network? >> absolutely. it's a really radical measure to take. it's surely going to cost them a lot of money and a lot of fan loyalty. there are people that aren't even going care about the breach y angry they were deniedg to be access to the playstation network for so long. so it's bad news all around. if this had just been a casual intruder, a recreational intruder, some kid working from his bedroom i doubt they would have taken this measure. so