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oh, it's jen psaki's fault or josh earnest's fault when in actuality it's the product being sold, not the ad pitch. >> yes, we used to joke we would get t-shirts made that says it's a communications problem. this are times when it is a communications problem and anybody who has ever served in that job say i wish i could have done this better, this differently, but it's almost indicative of a larger problem, and whether that is not having policy to sell or accomplishments on the hill to sell and oftentimes it's a problem with the person at the top, so i hope for them and for america that they take a look at the larger problems in here. i don't know mike dubke, but from looking at the outside, it seems unlikely this is a mike dubke problem. it seems like it's a much larger internal issue. >> do you have sympathy for people who have your job but in the trump administration? >> absolutely. i hope i just sort of expressed that. >> you seem to be. >> yeah, and i think that you're only as good as the product you have to sell, and, yes, you can come up with wonderful tactics and events and la