coming to an end. >>> and don't forget, we are always on at wusa 9.com. stay with us. we'll be right back. >>> the days of cell phone bill shock, well, let's just say they are numbered. wireless carriers announced a new program that will send you alerts to warn you if you are about to go over your monthly talk, text or data plan limits. the carriers voluntarily agreed to a deal after a study found one in six of us saw unexpected overages in our monthly bill. those notifications will start by october of next year. analysts say the alerts may give you more protection, but there is no guarantee it will eliminate the extra charges. >>> a year? going to take them a year? >> blackberry apologize for his massive outages. but this time they are extendingal an olive branch with free apps and a month of technical support free. the apps are available in the coming weeks. the offer runs until the end of the year. last week's blackout impacted millions around the world and left the company struggling to keep pace with competitors. some of those blackberry customers said see you, we are going to b

your opinions on our wusa 9 facebook page. >>> for many troops who calm home from the war in afghanistan the mental wounds are worse than the physical one. >> sandra hughes has the story of one vet that made it off the battlefield to almost die at home. >> reporter: jennifer crane's first day of army basic training was september 11th, 2001. two years later the 20-year-old was on the ground in afghanistan. >> you basically make the sign of the cross and just drive and pray and hope you don't get blown up that day. >> reporter: the images of war quickly wore her down. >> we would see trucks of bodies just come to the base with brain matter hanging out of their heads and missing limbs and a lot of blood. >> reporter: crane became addicted to crack cocaine and lived in her car many suffering from post-traumatic stress syndrome. a just released survey finds she isn't alone. 31% of veterans say they have post-traumatic stress disorder. >> a trigger could be a sound, site, will literally trigger an experience as if the person is once again in that horrific situation. >> reporter: la