tv CNN Newsroom CNN December 19, 2013 6:00am-8:01am PST
visit guidingeyes.org. guidingeyes.org. we take you to "the newsroom" with miss carol costello. >> nice story. "newsroom" starts now. -- captions by vitac -- www.vitac.com good morning, i'm carol costello. thank you for joining me. as many as 40 million credit and debit card accounts hit, if you shopped at target at all this holiday season, hackers may now have your financial information. it's a massive attack that now has the attention of the u.s. secret service. for almost three weeks the nation's second largest apaurntly was under attack. now it's shoppers who need to be on the lockout for the grinch. >> it's scary. like i said, this is the first time i heard of that, and i am curious to how that happened in
the first place. >> millions of black friday shoppers at risk for identity theft. hackers broke into target's computer network, stealing your information as you swiped your credit or debit card. >> it takes that information and encodes it onto a new card and essentially duplicates that card and use it as if it was their credit card. >> 40,000 store registers may be effected. >> i do have cash to pay for what i need tonight. >> reporter: computer security expert brian crebs says data was stolen from black friday until this past sunday. if you shopped at target.com you should be fine but the worst thing about this, it could take months to figure out if you're a victim. >> you as a cardholder are not liable for these charges, but there's a catch. you have to report it. you have to say i didn't make these transactions. well if it you're not paying attention to your statements you
may miss that. >> this morning, target is responding saying "target's first priority is preserving the trust of our guests and we have moved swiftly to address this issue so guests can shop with confidence. we regret any inconvenience this may cause. now, there are many ways hackers can get your credit card information and duplicate it in just seconds. cnn money tech correspondent lori siegel joins me to explain. how did this happen? >> when we talk about point of sale they're saying it could have been a point of sale hack. you go up to the register and swipe your card that's where they're thinking this occurred. let me make this clear, usually you could manually break into one of these point of sale devices in the store but the hack was so widespread they're saying and i've spoken to a lot of security researchers, actually they probably did this from the back and were able to hack into the software at major scale. we also spoke to another security recertainer who talked about a different way we pay in
stores through our mobile devices. lot of these stores not target exactly but a lot of stores like target are using mobile swiping devices so you can pay right there. they actually showed us that not only is this unsafe but we're all still at risk. check this out. >> i can in real time stealing credit card data. i just have to login, i can make a selection here and then i can do a credit card swipe. i now have all of your data in here. >> these stockings are the first things to go. >> when grinch-like hackers literally steal christmas. these guys aren't grinches. they're security researchers with a company called trust wave. their job is to find flaws in technology to protect users or in this case shoppers. >> then click "pay" nothing seems untoward. you're paid, you get your receipt and move on. >> bypass the cash register and
swipe your card on a smartphone. this is just an iphone. >> it will work with an ipad. you've gone into a big box retailer of some sort, made a purchase, employee is here to help you now, and you hand them your card, you run the card through. >> reporter: and that's where shoppers are at risk. >> once the credit card transactions are run through we're able to steal the credit card transactions before they're encrypted, if they're not encrypting in the hardware. >> the problem isn't in the card swiper attached to the phone. it's in the software retailers use to process your payments. in some cases that software doesn't hide or encrypt your personal information. hackers can manipulate the device to track activity like credit card numbers swiped or typed in. >> as technology advances, and as it advances at a rapid pace, security is slow to catch up. >> trust wave recommends retailers stress test their security and encourages ethical hacking essentially breaking a system before it's deployed to
find the weak points and while it's up to retailers and banks to ensure you're protected, consumers should always be on the lookout. >> if the cash register attendant is entering your credit card number with their fingers rather than a swipe, there's no way that the credit card is encrypted. >> reporter: they also recommend customers always keep tabs on their transactions, especially during one of the busiest shopping periods of the year. using this hack, how long would it take someone like you to get hundreds of thousands of people's credit card information? >> legitimately you can get credit card information as quickly as the clerk or clerks, if you were to compromise multiple point of sales can swipe credit cards. >> exactly what it would have looked like if the grinch went high tech. it's a little bit different with what happened at target. the point of sale hack happened up at the register. these mobile qudevices deployed everywhere are point of sale
hacks and these guys say this software is out there. protect himself. it's hard to say. make sure if you went to target and you used your card during this period of time get in your credit card and monitor your transacti transactions. i spoke to a guy ethical hacker who said there are programs like lifelock that help you monitor any fraudulent charges but at the end of the day it's really up to retailers to protect their consumers and do this kind of testing ahead of him. >> and before you hire any sr. to check your credit card go online. you'll find out you're a victim that way if something happened because you made a transaction at target, go online, see if anybody fraudulently is using your credit card number and call the credit card company and they'll likely take care of it. so that's the best way to protect yourself right now. laurie segall thanks so much. also this morning, anti-american anger is boiling over in india, outraged indians
set fire to american flags and denounced president obama in street protests growing decidedly more angry railing against the arrest of an indian diplomat in new york city. this diplomat was strip searched and handcuffed after being accused of faultifying her housekeeper's work visa and grossly underpaying her. the diplomat's treatment has ignited outrage, her countrymen and her lawyer of course. >> she was handcuffed. she was strip searched. she was put in a cell with another people and treated like an ordinary u.s. citizen charged with a crime. the fact is, she isn't an ordinary u.s. citizen. she is a diplomat with immunity, and she should have never been treated this way. >> thus far all indications are standard procedures were followed, but because we recognize that this is a very sensitive issue in india, we are continuing to review exactly what happened in this case. >> the case has severely strained ties between the united states and one of its key allies
in asia. india's prime minister calls the diplomat's treatment "deplorable." the president is turning to his best asset to sell obamacare, that would be his wife, michelle. the first lady will sit down for a round of interviews with african-american radio hosts to urge people to sign up on healthcare.gov. radio host joe madison was among the first. he aired mrs. obama's interview this morning. >> i want young people out there, you know, if you aren't on your parents' insurance, if you don't have a job that's giving you coverage, if you're working part-time or unemployed you need to go to the website and find out how to get yourself covered so that you don't have an unexpected incident that will bankrupt you, put you in debt for the rest of your lives. that's the major cause of bankruptcy in this country today, it's health care bills, because people do think they're invincible and then they're hit
with an unexpected medical emergency and they're paying hundreds of thousands of dollars. they've got bill collectors chasing them down right now. well, because of obamacare, no one has to go through that. >> there is obama also met with a group of moms at the white house to sell her husband's signature policy. senior white house correspondent jim acosta is at the who us this more on this story. good morning, jim. >> reporter: good morning, carol. you set that up perfectly. the reason why the white house is putting out mrs. obama for two reasons. if you look at the last cnn approval numbers for michelle obama, we did this about a year ago, there were around 73%. so she has very high approval numbers and she is a much more effective spokesperson than say pajama boy who is of course the image of that young man in his pajamas at the white house and barack obama twitter handle tweeted out a couple of days ago trying to encourage young people to sign up for obamacare you heard mrs. obama saying in the radio interview, saying in
another interview that young americans need to sign up for health care coverage just in case they get into a car accident, just in case some sort of medical emergency happens, they don't want to be stuck with medical bills. that's what she's going to be doing and has been doing the last 24 hours, extolling the virtues of obamaobamacare, why working and why it can work for people in the targeted groups the white house wants to see sign up for health care coverage. carol, there's another thing going on, the white house is becoming morement could fortable with what's happening on healthcare.gov. they didn't put michelle obama out there as a spokesperson for obamacare if the website wasn't working better so they're feeling better about that. later today they'll be doing a conference call at the white house talking about the benefits of obamacare state by state and kathleen sebelius, the embattled health and human services secretary she'll be doing a q were aamp a session on "huffing post live" so they're really pulling out all the stops once
again trying to sell obama care as they near this important deadline of december 23rd. that's the deadline for maeshz americans to sign up for health care coverage january. 1 131st. we're waiting to see if president obama makes one last pitch before he takes his trip to hawaii. is he going to do a year ender conference. >> jim acosta reporting live from the white house this morning. we have a bit of breaking news for you this morning, the london tabloid "news of the world" hacked into kate middleton's cell phone while she was still dating prince william. the revelations made earlier today in a british courtroom. jurors made transcripts of messages the prince called middleton by a personal nickname and told her about his military training. two former "news of the world" editors are on trial for their alleged roles in the hacking sources. both deny the charges. at 11 minutes past a london
jury has begun deliberations in a case involving nigella lawson. two sisters are accused of defrauding lawson and her ex-husband of hundreds of thousands of dollars. the cases tintilated observers around the world because of her use of cocaine and marriage to troubled art collectors. passengers helped tackle a gunman, held him down until police came. the suspect had already robbed two other people at gunpoint. >> he came up to me and stuck the gun at me and took my phone. he jabbed me a little harder "don't make it harder than it has to be." >> the suspect 19-year-old trevonte brown is charged with robbery and attempted robbery. ooh, you go. high-end grocer whole foods is giving the boost to chobani, it will disappear to make way
for more organic brands. some customers have complained that the new york yogurt maker uses milk from cows with genetically modified organisms. tv blackout, dreaded words for nfl fans for almost 40 years. the fcc wants to end the rule that was started to protect home team ticket sales. 35 years ago half of all nfl games were blacked out. so far this season just one game has been blacked out, december 1st, when fans in the san diego area had to listen to the chargers/bengals game on the radio. 5,000 seats were unsold by blackout time and if i was a fan of either teams i'd be really mad. an an andy scholes tells me about a possible end to this rule. >> i remember growing up in houston in the mid '90s it was a chore for the oilers to sell out the astro dome and i remember watching the news every night and they'd update to see if we'd
get to watch the game on tv. back then people would buy a ticket. it seems like things have changed. if a game is blacked out, you don't see people running to the box office. there are so many ways you can watch the game or follow with envelope red zone and twitter. so i'm not sure like the fcc's point is technology advanced so far, the blackouts aren't going to help ticket sales but the nfl says hey, let's pump the brakes quick, the vice president of communications brian mccarthy released this statement, he said "we still strongly oppose any change in the rule. we are on pace for historic low number of blackouts since the policy was implemented 40 years ago, while affecting very few games in the past decade the blackout rule is very important in supporting nfl stadiums and the ability of nfl clubs to sell tickets and keeping our games attractive television programming with large crowds." the nfl's point is as you watch a jaguars game there's no one in the seats do you really want to watch that game and i guess the
nfl is looking ahead. >> do they realize how much tickets cost? get real here. >> very true but also looking ahead. the nfl is the most popular sport, everybody wants to go to the games and watch the games. down the line they take this rule away and how people aren't going to the games and can watch it on tv. they're looking out for themselves. >> raised the price for the nfl package. they have ways to make money. still to come, a.&e suspe suspended one of the stars of "duck din see it" over some derogatory remarks. nischelle turner has more. >> phil robertson's anti-gay remarks got him suspended from the show. i'll tell you how it could impact the show's future, coming up. nba star dennis rodman has arrived in pyongyang at a time of serious political upheaval. he's not there to raise the issue of human rights, merely
going to play basketball and have some fun. i'll have that story later in the show. ♪ ♪ thank you grandma for the dolls. ♪ ♪ i love it! ♪ i'm ninja kicking through the halls. ♪ ♪ i love it! ♪ mom's posting pictures on your wall. ♪ ♪ that's my kind of holiday. stick with innovation. stick with power. stick with technology. get the new flexcare platinum from philips sonicare and save now. philips sonicare. [ chicken caws ] [ male announcer ] when your favorite food starts a fight, fight back fast with tums. heartburn relief that neutralizes acid on contact
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♪ that's my kind of holiday. the backlash over "duck "dynasty"" has begun after one of the stars of the wuldly popular reality show was suspended by a&e after he made some crude anti-gay remarks, phil robertson the paytriarch o the louisiana family, struck gold by sharing evidence life on television. >> i figure if these girls are
going to talk and snap photos and instachat, keep your head down because the sound waves bounce off the ground and go down the woods and the hogs will hear you from way off. i got the ladies here, might have a little fun with emthis. >> a were aamp e says it was troubled by what robertson told qgq" magazine. conservatives are up in arms about suspension. "a amp were ae has joined much of the mass market culture in the western world of picking sides in a fight, tolerance for gay rights, but not for christians expressing honest answers to questions asked of their faith." cnn's entertainment correspondent nischelle turner is following the story and joins us now. good morning. >> good morning, carol. phil robertson in the article appeared to be an equal opportunity offender here. it's the height of duck season in louisiana, duck hunting season in louisiana but he will not be on camera to show off his shot. a were awere ae did pull hum from future shoots and said they
have done this indefinitindefin. they said they were "extremely disappointed to have read phil robertson's comments in gq." the patriarch of "duck "dynasty"" sounded off. >> my idea of happiness is killing things. >> reporter: he turned the target on himself. wednesday a&e suspended phil robertson from filming indefinitely for the controversial anti-gay statements he made in an interview with "gq" magazine. in the article he says "it's not logical, my man, it's just not logical." he goes on to explain what he finds sinful, "start with homosexual behavior and morph out from there, bestiality, sleeping around with this woman and that woman and that woman and those men," he says. he refers to a bible passage
from corinthians, don't be deceived, neither the adulters, the idolors, the sexual prostitutes won't inherit the kingdom of god. don't deceive yourself. it's not right." his words angering gay rights activists. >> i was shocked and appalled that somebody who is on a&e's highest rated show would say something along the lines of comparing homosexuality to bestiality among other things. >> reporter: robertson and his family are known for preaching their christian beliefs. >> we still manage to stay true to ourselves. >> reporter: telling "gq" they're "bible thumpers" who just happened to end up on television." but gay rights advocates say along with the limelight comes responsibility. >> you have the freedom of speech, absolutely, but we have the freedom to turn off all of our televisions when you say something that offends us and the people that we love. >> reporter: robertson released this statement, after the article was released saying "i would never treat anyone with
disrespect just because they are different from me. we are all created by the almighty and like him, i love all of humanity. we would all be better off if we loved god and loved each other." not only did he make anti-gay comments he said while growing up in the jim crow south he "never saw black people mistreated requestand worked cotton fields with blacks and said "they're singing and happy, i never heard one black say i tell you what these doggone white people, not a word. were they happy? they were godly. they were happy. no one was singing the blues," and carol we have been talking about this all morning. i come from people who grew up in the jim crow era and i'm not sure that is the way -- actually i know that's not the way that they felt. >> i bet you do know. >> absolutely. >> nischelle turner, we'll talk more about this in the next hour of "newsroom." the opening ceremonies for
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victory for edward snowden, right? john king is in washington to talk about this. so john, this panel came up with 46 recommendations, including more oversight from congress, and approvals from the courts. the question is, will the president actually put these recommendations into place? >> it's a big question, carol. the president's going to take this report and we should give the administration some credit. this is a serious report by serious people that has started what is now a serious conversation about whether the united states, whether our government should take the most dramatic turn, turn back, if it you will, national security policy since 9/11, and we are at a turning point for the president, the challenge is, the president said he wants to make some changes. the president said given the evidence we've now seen spilled out in public he thinks the government has gone too far. the question is how far back to you go? you mentioned the phone, collecting all those phone records. the nsa says gee, we just collect all this metadata, only look at it when we have reasonable cause but a lot of members of congress in both
parties who say we don't trust you anymore, we don't buy that. leave it with the telecommunications companies or create some new private entity that would hold the data and the nsa, the spy agencies could only get if they showed some reasonable cause to some oversight panel. that's one of the big recommendations and it's going to be interesting to see the president, remember there's a court case pending at the same time the administration is defending doing this in court, saying we have these rights, what will the president say and we'll hear from him in january about maybe rolling some of these powers back. >> the president has put together panels in the past and he's not followed one of their recommendations. what makes anyone think he'll do it this time in. >> the political pressure in part, the administration's own admission that they have surprised, but the administration remember, as this played out you made an important point edward snowden is a man the white house says belongs in prison for life. he is almost singularly responsible for putting you thes athis turning point in security
policy. the president has turned down recommendations in the past. he opposes one recommendation which is to split the control, split the management if you will of some of these spy agencies but even the white house has been embarrassed. they have gone out and said no the nsa doesn't do this, only to find out well maybe they do some of it and haven't been forthcoming with congress. there's no question the administration wants to dial the powers back. the question the president will have to answer sometime next month is how much. >> we'll be listening in january. john king, many thanks to you. still to come in "the newsroom," dennis rodman is in north korea this morning. don't expect the former nba player to engage in any basketball diplomacy. >> if it doesn't happen because i don't want him to think i'm over here trying to be a, you know, ambassador. >> we'll tell you why one american family wants rodman to reach out to his so-called friend for life. t. i get times are tight.
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yesterday. today only down ten points still above 16,000. we'll keep you posted. former nba bad boy dennis rodman is in north korea this morning but he's shrugging off any suggestion of basketball diplomacy with that country's repressive dictator. rodman is there to train a north korean basketball team for an exhibition game next month and says that will be his focus if he meets with the leader kim jong-un, who rodman has called his friend for life. >> it has nothing to do with me. that has nothing do with me. whatever is done is done, north korea, i have nothing, have no control over that. these things have been going on for years and years and years and you know, whoever is going to be a political insider over there from america or somewhere in the world, come over here and try to, try to get a hold of it, great. but i'm just going over there to do a basketball game and have
some fun. >> but the sister of korean american kenneth bae is appealing directly to rodman for help. she thinks his friendship with kim jong-un could help free her brother who has been held in north korea for more than a year. this is what she told me yesterday in "the newsroom." >> mr. rodman, if you're watching, please do think about this american citizen, a father, a husband, a son and a brother. think about him and his family, waiting for him to come home for christmas, and do everything you can to bring him home. >> cnn's anna koren is in seoul, south korea. it doesn't sound like he'll say anything to kim jong-un about mr. bae. >> reporter: no, it's interesting. here he wants to be the diplomat to bridge the gap between north korea and the united states, but just not interested in raising
any political issues whatsoever. as you say he's landed in pyongyang. he was met by an official delegation at the airport. he didn't make any comment upon his arrival, however he did speak to reporters before he left in beijing saying he's not going to raise the issue of human rights nor is he going to raise the imprisonment of american missionary kenneth bae, sentenced to 15 years hard labor for allegedly overthrowing the regime. let's take a listen to what he had to say. >> if he wants to talk about it, great, if it doesn't happen, i don't want him to think i'm over here trying to be a, you know, ambassador and trying to use him as his friend and all of a sudden i'm starting talking about politics. that's not going to be that way. >> reporter: now he says he's there to play basketball and have fun which is what we heard
earlier from him. he's there as you say to train the national basketball team that's preparing for an exhibition match which will celebrate the birthday of kim jong-un, north korea's leader. we have to remember there's a lot of political upheaval following last month's execution of kim jong-un's uncle after he was convicted of treason. rodman says he's not concerned about his personal safety. he'll be in pi i don't thiyongy days. the u.s. players have yet to be named for the exhibition match to celebrate the supreme commander's birthday. >> why won't rodman bring up kenneth bae? is it dangerous for him to do so? will he lose his friend for life? will he himself be thrown into prison? why? >> reporter: we just don't know. it's like reading tea leaves,
any time we want to make a comment about north korea. he has established a chummy relationship with kim jong-un. it's quite unusual. this is his third trip into the her mitt kingdom. he is the highest profile american to have met kim jong-un since he became leader following his father's death two years ago. i'm sure dennis rodman doesn't want to do anything to jeopardize the relationship. rodman loves the attention, he loves the headlines, the world at the moment is watching hisser move. i have no doubt that the north korean state broadcaster will be putting out pictures of rodman doing everything and anything during his trip. so i'm sure that rodman doesn't want to necessarily jeopardize the close relationship that he has formed so far. >> anna coren, thanks so much. still to come in "the newsroom," usually when airlines tell passengers no people get upset but delta says its latest move is exactly what flyers
want. chris lawrence is live. >> reporter: hey, carol. the government is considering lifting this ban on using your phone, making calls in the air, but you may be surprised what some of the airlines think about it, and just how ris rdisruptiv would it be? oke? no, i'm good. ♪ [ male announcer ] every time you say no to a cigarette, you celebrate a little win. nicorette mini delivers fast craving relief in just 3 minutes. double your chances of quitting with nicorette mini.
journey to nowhere. passengers boarded their lufthansa flight to frarng furth frankfurt hitting on the tarmac for five hours and returning to the gate. they spent several more hours waiting on the lugage. >> we're told we can't put our seat back, or use our cell phones. >> they offered us a little plastic cup of water and one little bag of goldfish crackers in the shape of airplanes. we'll never be flying them again. >> the airline blames a snowstorm and a broken snow play f plow for the misery. delta has a message, no inflight phone calls. the answer is clear, no cell or internet-based calls while the plane is in the air. chris lawrence is at reagan national airport in washington. hi, chris.
>> reporter: hey, carol. this basically comes down to new technology to make it safe for you to make the call during flight. some members of the fcc are saying it's time to get the government out of this regulation. lift the ban, let the airlines work it out with their customers. others on the fcc say they could see a scenario where the airlines start to create a so-called quiet zone and then charge customers more to sit there. they don't want to see that. so basically what you've got is delta, jetblue and southwest all saying nope, our customers don't want it. we're not going to put it in. american and united are taking a little bit more of a wait and see approach, but you could already make calls on certain international flights, like emirates, and some in the telecommunications industry say this would not be as disruptive as people think. they say on those flights like emirates flights, the average call lasts less than two
minutes, that there's never more than a few people on the phone at any one time, and a lot of people just use it to check their voice mail, not necessarily talking while they're on the plane. >> oh but chris there's always that one abuser, and you know that person, and they talk forever and they talk really loudly and how do you prevent that? plus the planes you're talking about are large planes, not like a smaller plane on southwest. >> reporter: no, it would be the luck of the draw. it would just be your luck carol you'd be sitting next to the person that thinks their call and their client and their business deal is the most important conversation in the world at that moment ander on the plane is going to know it. >> everyone's giving them the evil sigh now, they're like ugh. and they don't even notice the evil looks. >> reporter: yep. >> chris lawrence, many thanks so you. >> reporter: i know. >> you know well. new in the next hour of "the newsroom," it's becoming more and more common, insurance
companies cutting doctors from their networks. >> the patient costs a lot, and united is going to those patients' doctors and dropping them and therefore getting rid of the patient. >> and that is leaving thousands of patients in a tough spot. shop for new insurance or shop for a new doctor? >> we're walking away from people that we've known and trusted and counted on for over ten years. and that's hard. >> so why are insurance companies dumping doctors? hear what they have to say about that, all new at 10:00 eastern on cnn. [ chicken caws ] [ male announcer ] when your favorite food starts a fight, fight back fast with tums. heartburn relief that neutralizes acid on contact and goes to work in seconds. ♪ tum, tum tum tum tums! became big business overnight? ♪ like, really big... then expanded?
athletes a clear shot at russia's strict antigay laws and lately russia has been hitting back against western values. jill doherty pushed russian president vladimir putin on why. she joins us from moscow. what did he say, jill? >> reporter: hey, carol. just a preface here. this is a very big news conference with 300 journalists. this issue of values, moral values, sounds like in the way it is very serious here in russia, picking up steam, the president has talked about it a lot and a lot of the time in the context of gay rights. i did not ask about that part of it but did ask him why he is criticizing western values. here is what he said. >> translator: we need to find the most traditional values without values society becomes degraded and, quite clearly, we need to return to these values to understand the reason for this. the evaluations, appraisals of
these values, and to move forward. >> reporter: so basically what president putin is saying is russia now is the bastion of human and christian values around the world. it's a very strong part now of their foreign policy. carol? >> russia is the bastion of christian values? that's what he said? >> reporter: well, that is what he has been saying and that really is the message that's coming from the russian government. you sound surprised. >> you've lived in russia. like is christianity practiced by lots of people in russia? what is the state of christianity in that country? >> reporter: well, yeah. i mean, there are people. obviously the church now can flourish and there are russians who are believers. but this really is more a message about what vladimir putin believes is going on in europe and to a certain extent
in the united states but more in europe. he would say, europe is lost morally. it has no moral principles. it is a post christian civilization. and the fact that they give gay rights and all of that is just a symbol of how depraved they have become. and so when you get into this issue of gay rights, sochi, etcetera, that's where you can see this message coming out very strongly. but i would say, carol, watch this space because it is an important thread right now that you're going to hear from, you know, russia, from president putin, and other officials. >> interesting. jill dougherty, many thanks. we appreciate it. still to come, rant of the year in college basketball. >> my wife, my wife can score more than two buckets on 11 shots because i know my wife will at least shut the -- one time. >> following the coach, andy?
>> carol, you know, this is one for the archives. we'll have much more from the epic rant next in your bleacher report. my customers can shop around-- see who does good work and compare costs. it doesn't usually work that way with health care. but with unitedhealthcare, i get information on quality rated doctors, treatment options and estimates for how much i'll pay. that helps me, and my guys, make better decisions. i don't like guesses with my business, and definitely not with our health. innovations that work for you. that's health in numbers. unitedhealthcare. [ male announcer ] if we could see energy... what would we see? ♪ the billions of gallons of fuel that get us to work. ♪ we'd see all the electricity flowing through the devices
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last night. andy is here. this is nasty. >> the heat had one road block. that's the indiana pacers. these games, they only got four, the most important for the whole season, they've already played two. this is the second time last night. indiana won the first matchup so you know the heat really wanted to get the win last night. check out this exchange between lebron and mario chalmers on the bench. they almost come to blows. they get separated and eventually later in the game they kiss and make up. this would come down to the wire. lebron basically holding on to paul as he takes a 3. this would have tied the game. he misses it. no foul called. heat win by the final, 97-94. the nfl vice president of events says he hopes it snows for the super bowl because it will make it, get this, carol, more romantic. right? this year's big game is going to be the first time the super bowl is played outside in a cold weather climate. the average low temperature in february in the new york area?
22 degrees. if needed the nfl has a giant machine on stand by called the aero. it can melt 600 tons of snow an hour. >> wow. >> it is a contingency plan. >> they can use that in philadelphia. >> the nfl has a contingency plan if there is an epic snowstorm they can move the game to saturday or back to monday. they say they always have these plans in place but it would take an epic snowstorm to actually move the super bowl. tree the sport's rant of the year. tuesday night southern illinois lost to murray state and head coach barry hinson, well, he was not very happy with his players afterwards. >> i got a bunch of mama's boys right now. our three starting guards have one assist and seven turnovers. they must think it's a tax credit. it's unbelievable. analysts talk about our big guys. two for 11. how can you go 2 for 11? my wife -- my wife can score more than two buckets on 11
shots, because i know my wife will at least shut the -- one time. a lot like house training a puppy dog. you know what? when the dog does something wrong, bad dog. >> carol, would you believe there is about five minutes of this? an epic rant. one of the best ever in sports history. he did say he regretted -- he did call out a player by name and said he regretted that but the rest of it he stands by what he said. the team needs to get tougher and if they don't get tougher, he's going to say bad. his wife actually did say he gave her way too much credit. she would not make more than two baskets in a basketball game. >> fun. thank you. the next hour of "cnn newsroom" starts right now. and good morning. i'm carol costello. thanks so much for joining me. black friday and the hols shopping season could end in
identity theft for millions of americans. as many as 40 million credit and debit card accounts are now at risk. if you have shopped at target between the day before thanksgiving and last sunday, hackers may now have your financial information. that's november 27th until that sunday. it is a massive attack for the nation's second largest retailer, one that now has the attention of the u.s. secret service. online shoppers appear to be safe but those who made purchases inside the stores need to be on the lookout. >> it's scary. this is the first time i've heard of that. i am curious to how it even happened in the first place. >> our cnn money tech correspondent joins us now to explain what might have happened in target stores. how did this happen? >> what they're saying, i've been on the phone with security researchers talking about this, is this likely happened at the
point of sale, carol. right when you go and actually swipe your card to check out is where likely this kind of activity happened. it was a large scale hack. it wasn't something that happened in one or two stores where they manually affected this point of sale. it was something that potentially happened with software. so on the back end these hackers were able to infiltrate and spread malicious lines of codes essentially throughout. that's where you see the widespread attack. i mean, it's pretty -- speaking to different researchers they're saying even yesterday, they said this is a big attack and it's probably only going to get worse, carol. so how do i know if i'm a victim? >> well, first and foremost, check your accounts. check your bank statements. especially if you shopped in store at target, you need to be looking daily. my goodness. if it happened to me i'd be looking hourly at my bank statements to see if there is any fraudulent activity. that is what you can do. you can always get a new card. i would say right now you need
to be very vigilant about checking. >> and target finally commented on this. they say they're on the case and they're sorry for any inconvenience. thanks so much. to another hacking story, this time the target kate middleton's cell phone. we've learned the british tabloid "knew was the world" hacked into the future duchess's cell phone while she was still dating prince william. the revelations were made earlier today in a british courtroom at the trial of two former "news of the world" editors. jurors heard transcripts of messages in which the prince called middleton by a personal nickname and told her about his military training. we'll go to london for more on this. good morning. >> reporter: good morning, carol. these are really interesting especially for us brits who are traditionally very reserved and you don't often hear these intimate phone conversations happening between members of the royal family. as you've said this is the part of the trial that the phone hacking allegations put forward against a number of executives in very senior positions at the now defunct "news of the world"
newspaper. let me read you some of the interesting conversations that seem to be happening between the then kate middleton before she married her prince and prince william. in one case, the court heard that he left a voicemail saying, quote, hi, baby. it's me. and as you were saying before he referred to her by her personal nickname it seems which then was babykins. it also goes on to say, hi, baby. i'm sorry. i've just got back in off my night of navigation exercise when he was training to become a helicopter pilot. he goes on to say that he had a busy day in the woods chasing shadows getting horribly lost and almost getting shot with blanks after he accidently stumbled into another regiment's ambush. so some interesting insights into the prince's training and his relationship before of course he married the now duchess of cambridge. >> i feel bad for them but it kind of makes you like them more, right? the trial goes on. >> it does. it does. >> the trial is ongoing, right?
>> the trial is ongoing. the other thing i wanted to bring up is that obviously it's not just members of the royal family who have been targeted here. there is a far more serious aspect to this. we've seen victims of crimes being targeted. it transpired that a school girl's voice mail had been intercepted and that left a really devastating trail of destruction for her family who thought that she might still have been alive. there are more serious aspects to this. i also want to bring you up to date with a really interesting dynamic between the two princes. because that is something else that has emerged. in one voicemail that the court heard, it seems as though william left a message for his younger brother, harry, putting on a high pitched voice and pretending to be harry's then girlfriend chelsea davie and he called harry affectionately ginger. he said, quote, it's chelsea here. and saying, you're the best looking ginger that i've ever seen. so that gives you an idea of how
these two boys and now princes relate to each other and relate to their girlfriends one of whom is now the wife. >> all right. thanks so much. to the nsa, it has been determined the nsa needs an overhaul but can keep spying according to a new task force appointed by president obama. the task force made 46 recommendations on how to fix the program that captured phone messages and e-mails from everyone including ordinary americans and world leaders. good morning. >> good morning, carol. we already know which of the recommendations the white house is not going to do just this morning confirming to our own jim acosta they're not going to as the panel recommended put the nsa under civilian leadership. they want to keep it under military leadership. they'd already signaled they also will not listen to another of the recommendations, which was to split the nsa from the military cyber command. today they're all under one.
and in addition to that big picture as you mentioned that though this panel questions the need to gather all of this telephone metadata, the administration already signaling they want to go forward with it, though under greater scrutiny and with greater transparency. so the process going forward, the president is going to look at these over the next month. we're told likely at the end of january he'll make a speech to the nation and will announce which of these recommendations he is going to accept. the administration has already signaled to me some of them that they think they will move forward on. one that there should be the highest level of approval. that means the white house. that means the president. for when the nsa is listening to the conversations for instance of foreign leaders. you remember, carol, all the controversy when it was found out we were listening to angela merkel's phone calls, the german chancellor. also, they say, they're open to having agreements with our allies like france and germany to say, hey, we all know we spy,
but here is what is acceptable and here's what's not. that leaves about 40 other recommendations that the president has to make his decision on. >> all right. the topic of course is making news around the world and also in russia where president vladimir putin had this to say about the nsa. edward snoweden and how his relationship with president obama has been affected. >> translator: my relations to obama following snowden, i envy him because he can do this and there will be nothing for him because of this. but there is nothing specific to be pleased about. or to be upset about. everything has always been like this, first of all. spying has always gone on since ancient times. >> now, let me translate more because what i think he said, he said that he envies president obama because he can send spies all around the world and there are no consequences. besides, spying has been going
on forever so why are we talking about this? he also called edward snowden noble. your thoughts? >> well, of course, who would know better than the former kgb guy in vladimir putin. this is exactly one of the worries administration officials had when snowden went to russia that russia would use him as a massive propaganda tool and here you see it. vladimir putin poking fun at the u.s. saying i wish i could spy like the u.s. can and get away with on allies. that's a problem. and he has snowden there, you know, the great irony being snowden in a country that does its own spying at home and abroad. you know, arguably worse than the u.s. does. and the government using that as a bit of a tool. i spoke to a senior official yesterday and he said the administration knows, it's got a trust gap that's developed from this both at home here in the u.s. but also overseas. and even with our allies. they have to address that gap by putting the nsa under greater scrutiny. the question is, how much
scrutiny? we're not going to know for another month or so until the president announces his decisions. >> all right. chief national security correspondent jim sciutto, many thanks to you this morning. still to come, one of the highest rated reality tv shows in history but now "duck dynasty" is losing its star after he made some anti-gay remarks. y building a play set begins with a surprise twinge of back pain... and a choice. take up to 4 advil in a day or 2 aleve for all day relief. [ male announcer ] that's handy. ♪ [ male announcer ] that's handy. ...are the hands that do good things for the whole community: the environment, seniors, kids, and animals. that's why we created the share the love event. by the end of this year, the total donated by subaru could reach 35 million dollars. you get a great deal on a new subaru. we'll donate 250 dollars to a choice of charities that benefit your community. it feels good to be a helping hand.
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the back lash over "duck dynasty" has begun after one of the stars was suspended indefinitely by a&e after he made some crude antigay remarks. we're talking about phil robertson, a self-proclaimed bible thumb per and the patriarch of the louisiana family that struck it rich making "duck calls." in an interview with "gq" magazine he made derogatory comments about homosexuality and went on to explain what he thought was sinful saying, quote, start with homosexual behavior and just morph out from
there. beastiality sleeping around with this woman and this woman and that woman and those men. a&e said it was troubled by what robertson told "gq" and last night robertson released a statement saying in part quote i would never treat anyone with disrespect just because they are different from me. we are all created by the almighty and like him i love all humanity, end quote. joining me, russell moore from the southern baptist liberty commission and michael angelo editor at large of "huntington gay voices." michael, thousands of people today are supporting robertson and petitioning for his return. the republican governor bobby jindal of louisiana just issued this statement saying in part, this is a free country and everyone is entitled to express their views. in fact, i remember when tv networks believed in the first amendment. it's a messed up situation when miley cyrus gets a laugh and phil robertson gets suspended. is he right, michael?
>> well, it's really interesting. i don't remember governor jindal putting out a statement calling for martin bashir of msnbc to keep his job after he made what were seen as disrespectful statements against one woman, sarah palin. i don't remember him calling for martin bashir to keep his job. this man has attacked an entire group of people with horrific defamation comparing gay people to people who engage in beastialty. there should be ramifications. there should be outrage. i'm not sure people should lose their jobs over this kind of thing. i think there should be, though, a message sent, a suspension, certainly a ramification that it's not acceptable. this is a multi-millionaire. he's an adult. and he is representing a network that has standards and they expect something of their stars. >> russell, had he stopped at just, you know, he thinks
homosexuality is a sin and not brought in the beastiality part, would that have been wiser? >> well, a&e didn't hire the robertson family to be charlie rose or george will. they hired them to talk in a home spun, comedic sort of way in an unfiltered sort of way with television cameras in their homes all the time. i think the most controversial part of what robertson said in the culture right now is his simple affirmation that he thinks that sexual morality is confined only to marriage. that is something that millions of christians hold around the world not only evangelical christians but roman catholic christians and eastern orthodox christians and frankly orthodox jews and muslims. even the dalai lama. and so i think we ought to have the sort of tolerance in our community in which we would say we can disagree on what's moral and immoral but we shouldn't side -- >> let me run this by you. so he has every right to say what he feels about
homosexuality and calling it a sin but to tie it to something like beastiality which isn't even true may be harmful because there are a lot of kids who are gay who are bullied because of comments like this. isn't that dangerous? >> well, i didn't read robertson's comments as saying that homosexuality leads to beastiality or is the equivalent. he was saying that we all have a limit on what we accept as sexual morality. we have some differences on those things and once there is a loss of a moral center, all sorts of things happen. we have all sorts of conversations in the culture. i wouldn't have said it exactly the way that robertson said it. but his basic point was to say, look. we ought to respect one another. we ought to love one another. we ought to exist with one another but we have definite disagreements on what we consider to be sexually moral and immoral in this culture. i don't think that is that much of a surprise. >> michael angelo, do you agree with that? he said that after the fact after he got in trouble, right? that we are supposed to love one
another? >> yeah. absolutely not. what he was engaging in was hate speech. to shroud it in the bible is really ludicrous and ridiculous. the bible, you know, promotes slavery. the bible has promoted polygamy. the bible has promoted a lot of things we don't tolerate including racism. this man made racist remarks as well and said blacks were better off in jim crowe during lynchings. it was better off before they were getting welfare. he didn't say it on a&e, which, you know, was just mentioned that a&e, you know, hired these people to come into their homes. he said it giving an interview outside. i think a&e probably would not have aired something like that. so he made reckless and irresponsible comments, shrouding it in the bible i think is a cop out. there are horrific statements in the bible about a lot of people and a lot of groups of people. we don't say that's okay that
you can say on television. >> all right. i'll have to end the debate there. thanks to both of you for being with me this morning. russell moore from the southern baptist convention and michael angelo signoreli from the huffington post. thanks so much. >> thank you. >> hillary clinton has barbara walters' vote for the most fascinating person of the year clinton taking the top spot on walters' annual list of news makers. when pressed on whether she'll make a potential white house bid clinton had this to say. >> well, it's such a difficult decision and it's one that i am not going to rush into. i haven't made up my mind. i really have not. i will look carefully at what i think i can do and make that decision sometime next year. >> our chief national correspondent john king is in washington. good morning, john. >> reporter: good morning, carol. >> well, hillary may not have made up her mind but critics are already fired up, right? >> reporter: they are beginning to get fired up. that is what is quite interesting. she does have the luxury of time and even though she says she
hasn't made up her mind, one of the reasons she has that luxury is not only because of her popularity, not only because she has been down this track before, but because there is a campaign in waiting for her. there are super pacs, staffers, people already raising money should she run. her decision is whether to stop them not to start a campaign. other democrats beginning to test the waters to see can she be beat? in 2007 she was inevitable and then along came senator barack obama now president president barack obama. listen here. remember what obama did in 2008? he used her vote in support of the iraq war to get to her left in the democratic primary. the former montana governor, a liberal, very pop list he likes to say, listen to him in iowa last night. >> george bush got a bunch of democrats to vote to go to that war. i was just shaking my head in montana. i'm asking you to pick the leaders that are going to say, we're not going to make those mistakes. >> let's call that a very early trial balloon from governor
schweitzer to see if 2016 can be 2008 all over again. >> interesting. let's talk about the very bottom line. when does hillary clinton absolutely need to make a decision? when does she need to say, yes, i'm running for president? >> reporter: you know, she wants to wait as long into 2014 as she can to see what happens in the mid-term elections to see what the dynamic is, how the economy recovers, to see what the president does about the nsa, to see what president obama's approval ratings are. because she can be tied to the administration in so many ways. most people think she should make it by the middle of the year. she might try to hold on a little longer closer to the elections. again, she has this luxury and more time than anyone else because she is not starting from zero. there is a campaign in waiting and the infrastructure is already there and growing by the day. so she can wait, depending how other things go, whether any democrats, other democrats make a mark, she'll try to wait as late into the year as she can and probably can wait pretty late. >> all right. john king, many thanks to you. >> thank you. still to come, senior shock. many older americans discover
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doctor. a staggering number of older americans are discovering their long-time doctors are being dumped from their insurance plans and that leaves them with some difficult and expensive choices to make. we'll go to our investigations unit, live from washington. tell us more. >> reporter: so, carol, what we're learning is that because obamacare makes it tougher for insurance companies to drop their patients, that instead it appears that now they're dropping the doctors and that's hurting thousands of patients across the country in at least a dozen states. >> i'm decorating and making curtains. >> reporter: jody is like many seniors. she sees multiple doctors and takes lots and lots of medication. how many prescriptions do we have here? >> okay. one, two, three, four -- >> reporter: last month the 79-year-old got jaw-dropping news. her insurance company, united health care, is cutting four of her six physicians from its
medicare advantage plan, including her most trusted doctor, dr. mitch to patients like jody. the cardio specialist will be unceremoniously dumped from united's medicare advantage network january first with little explanation. or as united put it in a letter -- >> united health care is amending your agreement referenced above to discon your participation in the medicare advantage network. this amendment does not require your signature. >> reporter: but the doctor thinks united is trimming physicians from its network because under obamacare it's harder to drop patients. >> let those high cost patients move out of the united health care medicare advantage plan over to anthem or huma and let those poor suckers so to speak pick up the cost. >> reporter: united's decision left jody and her 94-year-old husband, nick, facing a tough choice. do they stay with united and find new doctors or try to keep
their doctors by finding a new insurance plan? >> dr. mitch has been my doctor for 20 years. no one knows me any better. >> reporter: so jody went shopping. >> this was expensive. this was expensive. >> the plan she bought is going to cost her much more. do you have any sense how much more that will wind up costing you? >> these will be double. >> reporter: jody is not alone. the american medical association says united and other insurers have taken similar actions in at least a dozen states. in connecticut for example united cut about 20% of its doctors according to the state medical society and here in ohio the insurance giant dropped hundreds of doctors affecting thousands of patients. >> the patient costs a lot and united is going to those patients' doctors and dropping them. and therefore, getting rifd the patient. >> reporter: united concedes it is reducing the size of its network but declined an on
camera interview request. in a statement to cnn, united said, many health plans are making changes to their networks to improve quality and keep health insurance affordable. these changes are necessary to meet rising quality standards in an era of medicare funding cuts. the insurance industry trade group argues that the changes are a direct result of obamacare. to help pay for health care reform, lawmakers included $200 billion in cuts to the medicare advantage program and a new tax on health insurers. >> washington can't cut and tax the medicare advantage program this much and not expect seniors in the program to be harmed. >> reporter: even though jody was able to find a plan that included dr. mitch, she is still going to lose two other doctors. >> we're walking away from people we've known and trusted and counted on for over ten years. that's hard. >> reporter: now, carol, dr. mitch tells me that the vast
majority of his patients who are affected by united's decision followed jody's lead and got a new insurance so they continue seeing doctor mitch. that is really not a surprise here. i talked to another of his patients who told me if you looked at the directory of doctors that patients can go to under united, this year, it's about 25 pages. when you look at what will be offered next year, that booklet is only five pages long. >> you know what's really scary, she is well and has the energy to fix the problem but not all elderly people do. it's like they're preying on the most vulnerable people in our country. >> that's right. what jody told me was she was very fortunate they had a health adviser who dr. mitch helped set them up with to go over all their options. these are spread sheets. they have a number, she is on eight different medications. she needs to find out how many are covered, how many of my six doctors can i bring over to this
new network? it is complicated. she was lucky and will tell you that i am lucky that i'm able to figure this all out. it was certainly very stressful for her and for many seniors across the country who are now facing a similar situation. >> thanks to you. >> thank you. still to come on "the newsroom" antiamerican anger builds in india over how one of its diplomats was treated here in the united states. we'll have the latest on strained relations. mine was earned orbiting the moon in 1971.
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starting today facebook users will see something new. the company is unveiling video ads that will run in users' central news feeds. won't that be fun. cnn money tech correspondent laurie siegall joins me to talk more about this. this could get a little irritating. >> sure. we're thrilled to hear about new advertising. yeah. essentially this is how i like to think about it, carol. almost like a commercial playing in your news feed when you kind of scroll down but here is the catch. so these videos are going to auto play but be on silent. if you see it and you think it looks interesting and they're
starting out with one that has kate winslet promote herg movie, if you think it looks interesting you click or tap on it and then you get the sound and they show you multiple advertisements. it is really a new advertising style. it almost seems a little commercial like. i think they're having it silent so it won't alienate users but the jury is out as to whether people will get really annoyed by the ads. facebook has to focus on mobile. mobile is the future of facebook. they make half of their ad revenue from their mobile users. they are looking for advertising that will be very good on mobile, that will, you can actually scroll through a mobile and it can actually play pretty well mobile is the future of everything, right? >> absolutely. >> thanks so much. >> thank you. also this morning antiamerican anger is boiling over in india. take a look at that. outraged indians set fire to american flags and denounced president obama in street protests that are growing decidedly more angry.
they're rarely against the arrest of an indian diplomat in new york city who was strip searched and handcuffed after being accused of falsifying her house keeper's work visa and under paying her. it has ignited outrage among her countrymen. we have one report from two countries. we capture the mood in india and pamela brown is in new york with the u.s. rue. >> reporter: the events that unfolded following the arrest of the indian consulate here in new york led to a tale of two continent. >> here in india the same event triggering outrage some suggesting this will harm indian's relationship with its close ally the united states. >> reporter: it all started last thursday when she was taken into custody after dropping off her daughter at a school in manhattan. >> reporter: it didn't take long for the news from new york to travel more than 7,000 miles to new delhi.
tempers flared. officials say she was brought here too this courthouse in lower manhattan where she was strip searched and put in a holding cell with others arrested while she waited to see a judge that day. the u.s. marshal's service says it was given no special instructions on how to treat her and it was just playing by the book following standard operating procedure. one u.s. official added that a female marshal privately searched her out of public view. >> reporter: many here in india argue she is not a common criminal and that her treatment was barbaric and insults to all indian women. it didn't take long for reaction to spread. first the security barriers placed right here outside the u.s. embassy in new delhi were removed. then staff at various embassies across india were asked to turn in their i.d. passes. >> the real issue is whether the strip searching was appropriate. it seems to me that maybe a little more sensitivity should
have been brought to the table in the processing of the arrest. >> reporter: the cause of the arrest according to these documents, allegations that she falsified a visa application about how much she paid her housekeeper. prosecutors claim the housekeeper was over worked and paid less than $3.31 an hour. >> reporter: she pleaded not guilty and has been released on bail. officials in india are now demanding she be allowed to return home. >> reporter: she worked here at the indian consulate in new york city and sent an e-mail to her colleagues thanking them for their support. the controversy has reached the highest levels of the u.s. government with president obama being briefed and u.s. secretary of state john kerry expressing his regret and saying the situation should have been handled more delicately. >> reporter: but kerry's statement seems to have made no difference to people here in india who are still outraged. many say they won't be satisfied until the u.s. accepts its fault and issues a full apology.
this video shows her leaving the indian mission to the u.n. in new york yesterday morning attempting to apply for full diplomatic immunity so she can avoid federal felony charges. >> reporter: her future and the long lasting impact of this international incident remain in question. >> all right. let's head to new york city and pamela brown for more on this story. pam? >> reporter: well, carol, at this point officials from both countries are still trying to find their way out of this diplomatic tangle that is unexpectedly put a strain on relations between the u.s. and one of its main asian allies. india's external affairs minister and u.s. secretary of state john kerry expected to be speaking today over the phone and of course the hope here is that they'll be able to reach an understanding and temper the fury. s both officials have said they want this resolve but india's foreign minister is demanding those charges be dropped. so of course, carol, we will be
keeping an eye on this developing story for you. >> absolutely. pamela brown, thanks to you. we'll be right back. ask about the air optix® contacts so breathable they're approved for up to 30 nights of continuous wear. serious eye problems may occur. ask your doctor and visit airoptix.com for safety information and a free one-month trial.
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>> does it sound familiar? not because you've heard one direction sing that song. some say this song sounds a lot like the '80s monster hit "pour some sugar on me" by deff leppard. ♪ pour some sugar on me pour some sugar on me ♪ i loved that song back in the day. the greatest song to sing in the car. and i must say i hear the similarities between the two tunes. >> yeah. definitely similarities between these two, carol. but the thing that is trying to be flushed out here is this an instance of plagiarism or just a coincidence? that is what we don't know how. i can give you a couple things we do know. first of all we know one direction did not credit deff leppard at all on their album anywhere for this song. we also know this isn't the first time that one direction has been accused of plagiarism.
back in the summer remember their song "best song ever" like their biggest hit? well, at that point, they were accused of ripping off the who's with that song and pete townsend a came out and said yes the same three chords were used in both songs but he said that happens in basically all pop songs. it's been happening since buddy holly and chuck berry so he really didn't have a problem with it. what we know also is that deff leppard hasn't gone as far as to say they're going to sue but they are asking their legal team for some advice here. >> i know it sounds awfully familiar. >> it -- they definitely have the same beat. carol, you know, we have seen this more and more often. i mean, robin thicke is now being sued by marvin gaye's family because they said he with his big song of the summer "blurred lines" ripped off marvin gaye's gotta give it up. we hear this a lot.
it becomes part of a blurred line because, you know, there is so much sampling going on in music today with old stuff and new stuff and different genres and blending them all together. we're seeing these kind of accusations more and more come up with artists of today. >> interesting. i liked how you used that blurred lines in there. >> we've had this conversation before. >> we have. >> always fun. thanks so much. >> absolutely. still to come on "the newsroom" a man pulls a gun on a seattle bus but one passenger wasn't going to take any of it. we'll show you next. ♪ [ male announcer ] if we could see energy... what would we see? ♪ the billions of gallons of fuel that get us to work. ♪ we'd see all the electricity flowing through the devices
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home became unforgettable. police say the man with the gun and in this case at the bottom of the pile is 19-year-old travante brown. briggs says that is the man who robbed him just moments after pulling a gun on a woman shortly before this scuffle. >> then he came up to me and stuck the gun at me and took my phone. >> reporter: at first briggs said no. >> he jabbed me harder and said don't make it harder than it has to be. >> reporter: the video shows the suspects moving farther up the bus and pulling the gun again. that's when passengers had enough. briggs jumped into the fray, too, as horrified passengers scrambled to get off the bus. >> people were kind of committed at that point. >> reporter: they held the man down until police arrived and took kroefl the scene. a quiet commute home that became something more even if briggs doesn't think he and his fellow passengers should be called heroes. >> no. i mean, it was just kind of one of those things that no one gave any thought to it once things
started happening. >> unbelievable. but i think it would be wiser just to turn over your cell phone. but they were brave passengers. i'll give them that. prosecutors are calling the robbery suspect an extreme danger to the public. he has been charged and faces more than 15 years in prison if convicted. okay. let's move on to other top stories now. at 51 minutes past, we got a progress report this hour on the nation's housing recovery. it turns out the sale of existing homes fell last month 4.3% from october. that drop off was more than double what was expected. the news comes as economists expect mortgage rates to inch higher to around 5%. in boston it was a grueling journey to nowhere. passengers boarded their flight to frankfurt only to sit on the tarmac for five hours and then return to the gate. they say they then spent several more hours waiting on their luggage. >> we were told we couldn't put our seat back, can't use our cell phones, we can go to the bathroom for emergencies but can't loiter in the aisles.
>> they offered us a little plastic cup of water and one little bag of goldfish crack ners the shape of airplanes. we'll never be flying them again. >> the gold fish crackers shaped like an airplane. wasn't that the worst? the airline blames the snowstorm and a broken snow plow for all the problems. delta telling its passengers to stay off cell phones while the plane is in the air. jet blue and southwest also banning in flight calls. the three airlines are making the call even before the government officially rules on in flight cell phone use. the faa and the department of transportation are reconsidering that policy now. some nasa astronauts are turning into macgyver before their spacewalk to fix the international space station. saturday's spacewalk will be the first since the summer when a space suit malfunctioned and started filling up with water. to help avoid that problem this time around astronauts have created a makeshift snorkel to use inside their helmets in case something happens.
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here's cnn's jeanne moos. >> reporter: it's raining out. the dog has to go but the owner's son doesn't feel like moving. police think that is why this dog was dangling from a second floor balcony. jennifer snow took the photo. >> actually holding his dog down, lowering it, then holding it back up to let it out to use the bathroom. >> reporter: the photo spread and so did the outrage. heather helped share the picture. >> he needs to know that no you can't do that. >> reporter: folks online let him know. how freaking hard is it to get your butt off the couch and take the poor dog for a walk? but the most frequent comment was, hang his sorry butt out by a rope the same way. police say the dog was tethered not to a collar but to a harness. he wasn't choking. he wasn't harmed. >> there was a lady and her husband actually getting in their car and kind of yelling at the guy. >> reporter: eventually the photo made its way to the greenville police. they went to the upscale condo and cited 23-year-old tyler
smith with violating the city's animal care ordinance which carries a fine of $1,093 and the possibility of 30 days in jail. smith is the son of the dog owner. the son was house sitting while his parents were out of town. the father told a news photographer that he was livid about what his son did to the dog. we weren't able to reach him but someone who identified himself as the pet owner and the dog is mad responded to online critics by saying our son is a great kid who made a bad choice. mac is a much loved part of our family and no one would ever try to intentionally harm him. others defended the dog dangling by saying it was no different than pets going sky diving like this rescue dog does. michael jackson held his baby boy over the edge of a balcony. that dangling generated such a fuss. >> the stupidity of people
upsets me. >> reporter: letting a dog dangle has left people untethered. jeanne moos, cnn, new york. >> ah. thank you so much for joining me today. i'm carol costello. legal view with ashleigh banfield starts now. a warning to 40 million shoppers. if you swiped your card at a target store recently, hackers may have swiped your data and gone on a shopping spree. better check that bank account and statement right away. also this hour, dennis rodman back in north korea for more of what's called basketball diplomacy, but is it? don't expect him to press the dictator pal to release a detained american missionary.