tv Human Trafficking in Travel Tourism CSPAN May 8, 2018 7:52am-9:14am EDT
basically is the master of the house. he can do whatever he wants to and the other will give up his free will. that's alternate master. three days later they moved to the other house. >> did it work? >> apparently. they have 21 children. >> q&a sunday night at eight eastern on c-span. >> next, representatives from the travel and tourism industries take part in a discussion on their current efforts to combat and reduce human trafficking. it was held by the helsinki commission and the congressional trafficking caucus. it's one hour and 20 minutes.
>> good afternoon. thank you all for joining us this afternoon for this briefing. posted by the helsinki commission for security and cooperation in europe, and by the congressional human trafficking caucus. my name is alice and how but parker -- allison parker, and general counsel for the helsinki commission was one of the coordinators for the human congressional trafficking caucus, both of which are cochaired by congressman christopher smith who is with us today to open our briefing. congressman smith needs to look at reduction within trafficking circles. he is been fighting human trafficking for over two decades. he's the author of the trafficking victims protection act of 2000 as well as the 2003 and 2005 reauthorization special is the most recently reauthorization the past the house of representatives last year in july called the frederick douglass trafficking victims prevention and protection act, h.r. 2200. to tell you more about that,
here's representative smith. [applause] >> thank you very much, allison. it is a privilege to be a and i thank you for your leadership on human trafficking. it's been extraordinary for so many years. i want to thank you for that, allison, i want to thank our distinguished panel, insight we will glean from what did you tell us this afternoon. i want to thank all of you for joining us today for this joint briefing. according to the ilo, international labour organization, human trafficking and the private economy generates about $150 billion in illegal profits per year. 16 main people exploit and labor trafficking according to aiello, 4. amen are exploited in sex trafficking and approximate formant others are exploited in state impose trafficking. women and girls as we know so painfully well in women and girls account for 99% of sex trafficking and about 58% are
victims of labor trafficking. the stories you hear today show that it isn't happening right under our noses. it's not just over there. it's in the united states, it's in everyone of our congressional districts and, of course, it is in other countries as well. you will hear from people on, these panelists, who are really on the front line in trying to mitigate an end this horrific cruelty. as also pointed out 1998 i introduce the comprehensive legislation was signed into law in the year 2000 all the trafficking victims protection act. it was a very hard sell. a lot of people thought was a solution in search of a problem. when you talk to trafficking u.s. attorneys they would say you mean drugs, right? we would say no, we are talking about human beings, especially women who reduced to commodities or sale and resale and exploitation over and over again. the legislation provider shelton, political asylum, other protections for the victims, long jail since an tough
sanctions for governments that failed to meet what we call minimum standards prescribed in the legislation. as often forgotten it applies equally domestically. the legislation codified very strong jail sentences and asset confiscation for traffic or share in the united states. for example, on april 19, the indictment of allison mack of the tv series small bill and others in a sex trafficking case what the being trafficked under is the trafficking victims protection act and its many related provisions. every three to five years we built on the original act of 2000. in 2018 is just another year what we're trying to update and strengthen our comprehensive legislation at allison pointed out that it is the frederick douglass bill that passed the house almost a year ago to cope with a simple take it up soon
and get it down to the present for signature. inspired by nancy's work with the airline industry which she first brought to my attention in 2009. one section of the bill will tighten eligibility for airline contracts to fly use government employees with whether or not they have a system in place in protocol. it's not absolute but it will give preference like we have with delta and some of the other airlines a very strong robust effort of situational awareness. when we have that and place more apt to get a u.s. government contract. inspired by the impacts briefing on the hill of two years ago, we will also tie into what's happening in the hotel industry, because we do know that u.s. government employees all over the country are staying in hotels. we want to make sure that there is a protocol in place there as
well, i situational awareness training so that begin if you see something that looks wrong, that's not right, you will report upon it. i which is point it finally that this year, sweeping legislation was passed, and wagner still, allow states and victims to fight online sex trafficking act. that became law and almost immediately some of the worst online slave markets went dark, and the cfo of back page played guilty to child sex trafficking. a couple of years ago we passed the international megan slaw. she went to my hometown of hamilton. she was brutally murdered and raped by a convicted pedophile who lived across the street. it took eight long years but we got the international megan slaw past and now we notice countries when a convicted pedophile plan to travel, that person is notified to the country and they can take it of appropriate steps
which is usually means they're not allowed into the country and so far better you know there's been in fact, 3600 sex offenders, against chile, have noticed to these countries and many of one majority of those have been turned back and said you were not come to our country and it is our children in secrecy. i again want to thank this dissing was panel and allison will do the introductions to each and everyone of them. this is a good learning moment and these are the experts who have made all the difference in the world. thank you. [applause] >> thank you, august and smith. first up we have michael mcewen, executive director of the department of homeland security, homeland security advisory council and blue campaign. "if you see something, say some" he oversees the 40 councilmembers allow the ongoing policy work of the subcommittees big also leads, he hides the
it's a way with for us to get an audiencing of what they're dealing and help us combat those. so when we work in these spaces, there's one of the things that we're really trying to do at the blue campaign is to make sure that people kind of take a moment and -- look at things in a way that might not have looked at it before. one of the things question of to deal with is, you know, why -- right? because why is a funny word. it can either paralyze us or empower us and one of the things that we try in the blue campaign is empower people to be able to take that action that they so desperately need because moments that give us pause there's a reason why they give us pause and we have to explore that. what here doesn't feel right is? what is that gut check type of moment here that doesn't seem
right? what am i seeing and you know that's where the blue campaign can come in and help introduce -- the hospitality industry, homeland security industry department and might not necessarily be a 9-1-1 call but they know something is going on that's not necessarily right but that's one of the things that our pop is trying to build on to help create. there's other aspects of the blue campaign that we work on as well not only with our transportation industry. we have a component that's called blue lightning initiative that workses with, you know, doing training. we also help being the unified voice for the department of home lapgd security we go across the 22 components that are composed of dhs but also all of the interagency work that goes along with it so that we're able to make sure we have a unified front when dealing with this. i have to say, though, greatest honor of being at the blue campaign and doing this is the victim center approach that we take to. how we handle this, horrific
crime, and when every piece of product that we send out whether it's a hospitality or a new public service announcement called neighborhood watch, as survivor input and i think that really makes the important aspect of the work that we do because if you're going to have an authentic voice to be in a noisy world like this is you have to have a strong personal narrative and i think we're able by getting this type of victim center approach, but also to get that sure is viver input. is when they might be victims at one point but work two us at the blue campaign they're survivors and be able to work with them to be able to, you know, hear their story. and give a voice to those who have been for so long one of the most rewarding of public service so i think that's it for my intro thank you very much. [applause] thank you next up we have tracy the director of safety communication at über and this role she leads global sex
assault human traffic and women safety campaign. work with sydney mccain to create education for drivers and offeredded first safety tips for riders. he's a vice presidents for the nonprofit tick at darkness which is found bid a survivor of child sex trafficking and help fund services for survivors of human trafficking, sexual assault, domestic violence, child abuse, and hate crimes. stacey a subject matter expert in sex crimes in domestic violence drawing from nearly 15 years of experience and law enforcement as a former police officer, and a detective we're so grateful to have tracie with us today. >> thank you, thank you for having über here today to speak about this very important issue that afnlgts all of our communities across the globe. you know, über -- everybody hear me? [laughter] thank you again for having über here. über connects millions of people
across the globe. every single day, every single day across the globe we're doing 15 million trips. think about how many people that is coming into contact with one another and we know that our drivers are uniquely positioned to really be able to identify not only victims of human trafficking but to be able to prevent this. and we know that we play a significant role. and we want to play that significant role and helping prevent this in our communities and finding ways that we can work with our national partners to make a difference in this space. and in 2015 über partnered to be the first company in the on demand space to sign the code. with that, we started to change our policies, our community guidelines to have zero tolerance for human trafficking on our platform. and then we tried to finessed out how can we use our innovation and our technology to help raise awareness to help educate in this space to also help prevent this in our
communities that we serve. we worked with organizations like net mac, and partners of the mccain institute as well as thorn and polaris partners at the first of the year to raise awareness around national hotline that's out there. we worked with cindy mccain to develop tips specifically to the ride share platform. we wanted our drivers to know something is happening in their vehicle what would it look like and human trafficking look like? we started first by educating and helping raise awareness with our drivers about what it is. because i can tell you as a former police officer most people in our communities don't know this is happen hadding. they don't know what it is. they don't know what it looks like. so the first thing we have to do is help them understand what it is and help them realize that this happens in our communities each and every day. and no community is immune from it. we then help she helped us develop those tips specifically to that platform.
what should drivers look for when there's somebody in their car? and how can they take action that's the third step and by taking action we educated on calling 9-1-1 first and foremost. when you're in a safe otion, but you know just like mike talked about that gut check sometimes it is you are not going to know if it raises to level of 9-1-1. and you might have this feeling or this suspicion that you're seeing thing so that's where the national hotline comes in with polaris. a way to call, to provide those tips to the national hotline to get more information and polaris can partner with us to get that information to police. we also rolled the driver events across the nation to educate our drivers to full in local organizations as well as law enforcement and our national partners. to talk about whatnot only that this a national issue and what it looks like on national level but what does it look like on that specific community and working with those partners to help educate raise awareness with those events. we also did things arptiond the super bowl putting information
out around the big event but we were also very careful that people understand this is not something that's just attached to big event but few this is something that's attached toughs every day in america. so and across the globe. so those are some of the things that w we've been waring on we partner with thor and provide our engineers to help thor develop technology to be able to catch traffickers onis line. so we're always thinking about how can utilize people in our organization that have a skillset that could be helpful to those organizations but also how can we working with our national partners -- and with working with other folks in this space to come up with with solutions, ideas, and innovative ways to help combat this on a global level. we're also rolling this outside united states so for first time in january we sent our tips to a million drivers in the united states that's every single driver in the united states as well as ten million riders.
we're now rolling that out internationally and working in kngtd and mexico, canada doesn't have a national hotline but are working on getting hotline this year arranged october and november. and we're working with polaris to be a part of that. as well as the same thing in mexico and finding ways that we can do things internationally i was just talking to nancy who is in training and i'm sure she'll talk about that. and guatemala that's exciting to hear of all of these countries that were helping raise awareness with the millions of people who not only drive and on our app but also ride on our app. and we realize that we all have a role to play. we all have a role to play in the safety of our communities and we take that role seriously. and we're committed to finding solutions and doing more in this space so thank you for having über here. thank you tracie we welcome nancy the founder of airline
ambassador international hand delivered 60 million worth much aid to children in 54 countries and orphanage, clinic and remote communities impacting over 500,000 children. around the world, as representative smith mentioned she first brought the concern about human trafficking on our flight to his office in 2009. she has been working tirelessly with department of transportation and dhs since that time seen wonderful resultings and let her tell you more it be. >> a nonprofit organization that has led advocacy on human trafficking awareness since 2009 when i went to congressman smith, or assistance and getting word out to airline -- and when airline as didn't really respond, we with took it upon ourselves to develop the first industry specific campaign or training on human trafficking
awareness which we just completed our 70th airport training in the airport in tokyo last week. our work will be highlighted at the release of the new guidelines at the end of this month, and is being highlighted this week at the meeting in bangkok as well. because of the faa reauthorization act, in the united states -- of 2016, airline as are required to train flight attendants. and utilizing most of them are utilizing the blue campaign excellent online material. delta is still first, and out front -- and in 2018 they launched enhanced it training with polaris tailored directly for delta 54,000 employees initiated apprentice program for trafficking survivors hosted an event for inspire new employees
and also local ceos as well as new signage in the airport. this year, american airlines joined delta as being a signer of the code of conduct, and jetblue commitment was also recognized at the -- general meeting of iota last year in cancun international airline as are jumping onboard too. both air asia and emirates issued a major launch of training last year. they copa and aeromexico joined international blue heart campaign. they jumped on -- and there are successes. airline ambassador provided training in sacramento, last year and the airport is proactive for awareness. in february, sacramento american airlines agent in east miracle noticed who girls traveling an
one-way dictate to meet a man they have met on instagram. both their parents thought they were spepgding the night with each other. for alertness saved those -- those two girls from an uncertain future. congress can help by strengthening laws to encourage airline as to provide training to all employee groups including agents, pilots and more. funding should be increase sod blue campaign can provide training and training step of all 33 airlines. on line trainings are very good but many employees do not pay close attention and are not taking the issue seriously. there are three examples. last march on the flight from rome to chicago all eight flight attendants in the back of a 767 were sure that at 50-year-old man was trafficking a 7-year-old girl. they went to the cockpit and they shared that information and even point of pointed in the aie
pilot to radio the airport ahead. pilots refused saying this has never been mentioned and we're not going to take the chance. earlier last year also the agent it is in houston where wetted provided a human trafficking awareness training at the airport checking out to go home, they said, when is somebody going train us? we see trafficking every day. we just saw it this morning and we don't know what to do. i visited airline operations to ask that -- ask one of the workers there what he would do if a pilot had radioed in potential human trafficking case. he said absolutely nothing has nothing to do request craft security. these more training is needed for all employee groups. funding should specify that train the trainers and training staff of the 3-3 major airlines should include actual
trafficking survivors as we do in all of our training to make the issue real and motivating people too. emphasize it -- awrpts also play a key role in awareness. we help chicago, with las vegas, and san francisco establish a -- video for all airport employees in the online badging office. atlanta, houston sac e men toe have been proactive dhs ad campaign is in most of the custom areas and in new york and chicago. they're also human trafficking groups. the tips that we -- that tipline app that we developed and give out at our trainings has a received 1,000 tips since we unveiled it in the last two years, however, many airports have not been receptive to training. like los angeles, and miami -- they have said training is not need and there's no resources to
support it. we know, though, that traffic that training is needed. donna one of our trainers noticed a woman crying outside a bathroom in miami airport. the girl said that she didn't want to get on the plane and man had had bought her a ticket the night before in a bar. and she didn't want to get on the plane she wanted to go to new york. and she wanted to go home to her mother. donna contacted the airport police and brought them involved. the airport police weren't trained properly in a victim centered approach. and they intimidated the girl so she just said everything was all right. it was donna who took initiative to got the girl home to her mother saving her from a future. the human trafficking investigations and trafficking institute has one of the best trainings out there for law enforcement. most airports and department and police departments are reluctant to use their limited training funds on human trafficking
awareness train aring because it's not mandatory at the state level. training resources need to be increased for training of travel industry personnel. motivates the private sector all a though the private sector is critical in this fight airline dos not truly understand or appreciate that human trafficking awareness is needed and are hesitant to integrate new policies into their -- corporate cultures. they are nervous that flight attendants will make false accusations and they willened new a lawsuit. we sent a letter to 24 ceos of travel companies last year, last march. encouraging to take an a extra step also to hire human trafficking survivors not one ceo responded except for american bus sorns which is a shoutout for their social responsibility. the krit infrastructure of our
system can no longer or be used as a toll to implement trafficking it is it fastest growing crime in the world linked it to drug trafficking, human smuggling, arms trafficking and terrorism. it is also a cabin safety issue. in the words of the -- association of professional flight attendants, largest flight teangt union in the world -- we are mitted to report suspected incidents of human trafficking but also to raise public awareness of the problem. putting an toad human trafficking or require coordinated effort and commitment of the entire transportation industry. thank you nancy i would like to welcome next -- please like to one of the
founders which stands for in end child prostitution and trafficking been world field of children rights for 18 years, and she is a long time nationally recognized leader especially in the area of commercial sexual exploitation and child trafficking. she oversaw a development on child trafficking to new york city and two other research project thes about commercial exploitation of children, she te product director for new york state community response to trafficking project in new york a multifacetting ground breaking project to inform communities at risk for human trafficking about the federal trafficking law to help on about taken better protections for victims. carol have been instrumental working with hotel and lodging associations for decades with the code and pill let her tell you or more about that. >> thank you ellison. my button for for me.
good afternoon everyone. very happy to be here. i actually am much older than that introduction implied because i've been actually at this for 27 years and i guess i have to edit my bio because i've been aired the block a few times. 27 years ago it began advocate for children in context of travel and tourism. back then nobody was talking about it. i can assure you. but i am very proud to talk about today how much progress we have made since then. our first success back in '94 was working to pass extraterritorial legislation that made it possible to prosecute an american in the u.s. for having exploited a child in another country. this law was then significantly strengthened in 2003 and also very proud to say that u.s. law enforcement does spend a lot of time enforcing this law. they've been very proactive and
in comparison to some other country this is month a florida man named david lynch sentenced under one of those laws by having exploited children in the philippines really great success. our other big success, of course, has been the expansion of the tour i feel child protection code of conduct that we've been talking about. the code was created in 1998 and and introduced it here in north america in 2004, the code is a set of 6 voluntary steps that companies can take to protect children from sexual exploitation. carlson companies the company that owned radisson and other brands was the partner right from the start back in 2004. it took several years to get more companies to be willing to pitch in i'm proud to say that in 2011, hilton both signed the code of conduct and today every large u.s. hotel chain has signed the code. besides the company i mentioned above marriott, choice, and
hyatt these are six of the ten largest hotel companies in the world. also is nancy mappingsed two of the largest domestic air carrier american and delta have signed code of conduct. one of the most important steps of the code is staff training let me tell you one story about a security agent who worked at a hotel in massachusetts. i'm going to call him benjamin. his hotel was so well train ared that the minute a trafficker entered his property they implemented their protocol and whole team knew what to do. raymond the trafficker head of a international trafficking ring and all -- who it was later found out had been selling kids at hotels at over 400 hotel its, in fact, bee getting to massachusetts. he tried his luck at a ben's holings but stopped in his tracks. he had brought two children to ben's hotel but instead of being abused they were identified and instead of ray monday trafficker walking free he was sentenced to maximum penalty of 30 years.
big success. so spreading word to hotel socials is crucial and partnered with marriott to expand human training for their associates the training is now -- it available through the american hotel and lodging association i'm sure you'll be hearing about that next and used by hotel brands across the industry. marriott branded hotels alone trained over 335,000 associates within 15 months of requiring the training. 335,000 people were trained by marriott within 15 months so imagine if every hotel brand required training. according to a 2017 nationwide survey of hotels initiated and carried out by nyu wagner graduate school of public service, over half of the u.s. hotels are trained to help prevent child trafficking. this is a huge development that we're very proud of more information about our work with
the hotel industry is in our report called no vacancy for child sex traffickers on our website a few copies outside on the table. so while we have come very far, we still have a long way to go in 2016 published reports are of a two-year global studies on the sexual exploitation of children in the context of travel and tourism. congressman smith, of course, was at our global launch here in the u.s. the studies 47 recommendations set the stage for the next phase of our work. also sharing copies of -- of that with you -- executive summary and recommendations again are outside on the table it and also on our website. but one of the most important recommendations calls for all businesses not just those in the travel industry to take place to take steps to protect children from sexual exploitation. that all of them adopt child protection policies, frame and join a code of conduct.
so we are delighted, of course, about the new provisions introduced as part of the tv pra by congressman smith calling for u.s. employee travel to take place with companies that have signed the code. but in addition, we are developing a new training for companyies that manage corporate travel and events supported by carlson waggen lee travel and more the so this will bring information to travel manager at company across private sector what it means is that big company like apple or ford or google not just in the tech industry are travel managers and those travel managers contract with the company like carlson to manage all of their global travel for all of their executives. and we are now starting to train our travel partners about how to talk to those companies. about having a policy -- without with training their staff about what child exploitation looks like to make sure that iewfl those traveling people traveling aired the know not just how to travel safely
and responsibly but how to spot potential child trafficking diss and what to do if they see them. so let me just tell you one other story. woman i'll call jenny attended a session hosted by merritts travel one of the travel management companies they were having a business meeting in mexico. one of the awareness raise aring -- sessions was about human trafficking on her way home from that conference in mexico, she saw woman with a plastic bag as luggage who looked dishevels not quite right. she thought that the situation it was just something wrong. so she reported her suspicions and she was right. the grl she saw was a human trafficking victim and she was rescued because of this woman. also happens outside of tourism one of the fastest growing through the production of child abuse up imagery called child pornography most people are not aware that --
of the extent of this problem cybertip line received over 10.2 million reports in 2017. the young age of the children the internet watch foundation reported that 55% of the images were children ten years old or younger. and the violence depicted, showing rape and sexual torture of children is up by 5% from 28% of all content -- thisthis is a huge that we're yo have globally we will be soon issuing report to recommendation ares that include things like strong orer background checks for anyone who comes in contact with children, more oversight of i can, the internet corporation for sign name and numbers which registers website name among other recommendations it is a complex and growing industry that needs a range of response but that definitely includes government regulation and
oversight. so as we talk about legislative priorities i want to thank members of house involved in the special passage of the legislation, it was one victory and we appreciate your offices who might be here who led the charge inspite of opposition from the tech industry. it does i feel like call for the pathway for additional regulation to counter huge online and secondly many of the offices instrumental in moving along tv reauthorization that -- thank you so much -- and which the house pass bill was particularly strong and made a number of adjustments that were strongly supported. we understand very close to a final conference agreement we look forward to endorsing the bill that will be sent to the president. so we've made great strides in the protection of children overall of these years but a problem of exploitation constantly want das to a changing world moving off the streets and online going behind the doors of private residences
we have to be more responding we cannot lag behind traffickers who spend every minute trying to figure out ways to get around laws. we have to work faster we have to work smarter we will. we've been doing this. we can do this. the travel industry is one of the biggest industries in the world. which is a means for accident ployation to take place. but the good news is that one of the biggest industries in the world is mobilizing to stop it. i'm really prods of this. and i'm looking forward to working with all of you to continue -- thank you. >> thank you carol next i would like to welcome craig -- a vice president of government affairs at the american hotel and lodging association. where he leads ahla in travel promotion, tax and enterprise issues such as terrorism risk insurance and patent reform an joininged association after
eight years in the united states senate and most recently chief counsel for senator amy, and judiciary sub committee on antitrust competition policy and consumer rights. craig, has been very helpful as we refined tv pra and -- i look forward to hearing more about what the hotel association has been doing. >> all right. well thank you allison thank you for having us here today. thank you congressman smith for your years of devotion and passion and on this issue -- thank you again to the work with us and all a of the stakeholders your bosses, great legislation to make it as effective it possibly can be. i also want to recognize other champions that we've worked with that have pushed through legislation on the hills and senator grassley and portman blumenthal and a house in addition to mr. smith, representatives wagner, walters, bass, and many others who have
worked on this. so to step back for a moment i joined american hotel lodging association just over four years ago after working on capitol hill. and i think a couple of weeks into my job i got a phone call from a senate office asking what our industry wases doing on human trafficking. and a i was honestly taken aback and confused i didn't know why they were calling us why they were asking even though i had worked on huge trafficking on capitol hill i hadn't come across to connection to hotels so, you know, i told them i would look into it and get back to them and i dtack to them and i didn't know what i would find but first i was asking our members and in the office and it was incredibly pleased to find out that we indeed have been engaged in this issue i found out -- very quickly perhaps the most significant thing or most significant single action we've taken it was in 2013, the year before i join ared the association we worked with carol and her team to design a training program online training
module geared specifically or for hotel employees on human trafficking. and carol mentioned in 2016 this was revamped with them again and marriott as well as polaris, so it's new and improved version of that program and as she said -- marriott is trained over 335,000 employees already and i know a couple of our other major members told us they trained over 50,000, so just from those three companies alone you're talking to 450,000 people trained in last couple of year and it's not just those companies. those are ones that happen to have the most up to date statistics on. so -- our efforts on trafficking really focused on two key pillar first training and already -- touched on that. other is raising awareness and so we do whatever we can to do that and two things work together more people are aware to have their company be trained
and help colleagues get trained and work with others in the industry to entry training so in terms of raising awareness we've taken a number of steps i speak on panels like this one whenever i'm -- i have the privilege of being invited to speak two weeks ago i was in atlanta speaking with the attorney general of georgia who has been a leader on issue of human trafficking at a event that was attended by over 200 people almost all hotel employees who were there be trained by the georgia bureau of nfltion so steps up frame qork to talk about his statewide efforts. and then gbi, the investigation came and did an actual training and so the -- hla polaris training is -- one training. but there are others sometimes done by blue campaign has materials in training available so we're happy to have people trained however they can most easily find it and whatever works best for them. and i think the congressman
legislation is going to help ensure that even more people in the industry are trained and we think that is vital. i think that's the most important thing we can do in the industry. >> we've also invited people to come see at our event so couple of years ago when we have our legislative fly-in we invited carol employees michelle to come speak to our conference. this is our largest gathering of the year every year, and i believe that year she was the only person on the speaking agenda who was not a member of our industry and typically those on our staff or ceos or a member of kongs so just shows the value and -- priority that we place on trafficking. in addition we take whatever opportunities we can and you know around others have mentioned the super bowl just to put out alert sometimes with that ore polaris or other apartmenter in like the mccain foundation just to remind hotel employees, owners, guests to be vigilant and a also we mention
to be clear that -- trafficking doesn't just happen around big events like the super bowl i think some question whether this is an increase. but -- whatever the case is, it does present an opportunity to get attention to get attention in the media, and a to raise awareness. one other step we took was a couple of years ago it was it to issue hotel industry principles on human trafficking we did this again to elevate it as an issue within our industry also to give some of our member general guidelines -- and direction as to how to tackle this problem and that is probably most helpful if for our small members. our association has members such as marriott and hilton and hyatt and we also have franchise small business bemen that own one holings and may be more difficult for them to grapple with with these large issues like human trafficking so we -- ed these principles created these trainings and hold webinars have press releaseses to frequently reminding our members big and small for the importance --
of this issue. so we're proud of what we've done in the industry and as we've mentioned all hotels one of our major members was first code of conduct that was way back in 2004, and since then, the other major hotel companieses have come onboard as well. and we helicopter to seek whatever opportunities we can as i mentioned to raise issue, to raise awareness to get more and more hotel employees trained so -- thank you and look forward it a discussion. [applause] thank you craig ands last but not list we have nick shapiro of trust and rick management for airbnb. his previously the cia deputy chief of staff, and senior advisor to cia director john berman he served on national security counsel staff ands was a white house counterterrorism and homeland security aid in the last administration.
nick. thank you i want thank you ellison for but thing this together, and thank you so far for representative smith for all of your leadership on this issue. it's great to be here and learning from everyone on the panel i'm nick shapiro global head of trust and risk management at airbnb preeftionly chief of staff web and senior counterterrorism aid to president obama on the nfc. when i left government three years ago i had no idea where i wanted to go or what i wanted to do. i've been to yemen more times than i've been to san francisco and did not know what a tech company was going to be like. i very quickly learned that i was a little different i think than everyone else. my meetings throughout silicon valley -- meetings i was in with airbnb realized that everyone at airbnb
and share economy silver valley were so optimistic and brilliant but so optimistic and i quickly found out that maybe i brought a -- healthy counterbalance to the extreme optimism of the sharing economy. i quickly became the guy no one wanted to invite to meetings. you know the buzz kill the guy who said are you crazy we can't do that. it has become a great partnership and a partnership that works and it has to with the scale this we're with operating at. my team is in charge of making sure that -- the community and air brings and b is safe. we've had 300 million guest arrivals to date it. we've got close to 5 million listings in 191 countries. that's more than the top five hotel chains combined. tonight there will be two million people staying somewhere the in world in an airbnb. begin we take this extremely serious, and trafficking is
scores that have to be eradicated and one that impressed me is commitment the company had to make sure to use technological advances to fight that issue. so we put together shortly after i arrived was a 5 point strategy on how to make sure that the problem of trafficking as new kid on the block and we have the ability to leverage the expertise in the learnings and experience of those who have been doing this for decades so we try to put that use and develop this five point strategy the furs is partnerships. again, people have been doing this long before air or b and brings exited and there's so much good work out there so we need to go out there and find that work so we worked with the blue campaign which they do have amazing material its. we worked with thorn, signed a
partnership with polaris so a skillset and expertise that frankly company didn't have internally that we've been almost like a value you mean cleaner just sucking up as much as we possibly can to make sure that we set up this program the right way. second lots mentioned education and awareness and we've taken lessons learned all of the training earl its an we've implemented programs to teach all of our frontline employees our customer service agents our trust and safety agent what is they need look for in order to spot trafficking as well as what they can do when they come cross a survivor to make sure it is handled the betz way possible. third pillar of our strategy is i think the most exciting. it lets us go on offense. and the hospitality we have some of the brightest minds in so i silicon valley every reservation
is scored ahead of time for risk we use machine learning behavior analysis protective an a littics and evaluating hundreds of different signals looking to see if there's anything suspicious about a reservation to stop suspicious behavior before it actually takes place. we can stop tracking before it happen miss an airbnb we have ten year now of address are, you know, history of reservation history in a sense so we're tiebl teach our model more every single day what looks different about this reservation. and we learn from polaris and from the blue campaign and feed that into this model and become a tool that we're making smarter every single day. we use photo dna, so every single photo, message, picture on airbnb gets screened through photo dna in a matches with mac
child exploitation database so make sure there's no cia and if it is it is rooted out and background check every hotel guest in the us and all over the world screened against watch list and traffickers have tried take advantage of the internet as we know. they use animated -- of the internet but it is a double edged sword for them because they need the internet to also advertise and to make known where people can go to do this abhorrent act so that's where we go. airbnb do question do all of this risk scoring in the background checks that i talked about but we are screening the dark web. we are using the sites that reports tell us that we learn from the case that they run against coordination with law enforcement tell us so we're on those very sites and we're looking for those bad actors.
you have to again advertise in some ways so often there has to be it a contact number and contact information and ip address things like that in nature we're screening looking for and if any of that shows up on air a b&b we can stop it before it actually happens and really help enairbnb is place where this behavior is not going to be tolerated and no going into continue to grow. fourth is our coordination with law enforcement intelligence, and we work with interpoll or a lot of my former colleagues throughout the intelligence community in the world and we take every opportunity we can to seek out advice from them on what we can be looking for, again we have these technological advances we have these tools that we need to feed information to. we just need to teach it the right things to find and we can make such a great dent in this problem we think. this is -- probably the most fun to be honest. it's our act a of communication and public engagement, no --
no talking about a horrible issue like trafficking is not what people want when they're going on airbnb to plan theired ad venturous travel or dream vacation. but we immediate to. not talking about this -- and hiding it is sweeping it under the rug hoping doesn't become a problem -- is not going to do anything except encourage problem to grow and to pesser. it is not going to help eradicate it. that's why we don't do that. we talk about this very hard topic as publicly as possible because i think it's a deterrent. want traffickers to know that we are looking for them that we're screening our site for them. kind of it is not going to happen on my watch type thing. we want them to know that we are all over these dark websites -- we are everywhere that they think they're hiding. that's where we go, and we are looking for them to mare sure they doapght do this on airbnb so again, there's so much work that needs to get done -- we are learning more every day.
we're excited to learn more and spend more time tomorrow meeting with a lot of folks on the hill an a lot of bosses of the foxes in this room and looking forward to hearing their suggestions and looking forward getting some time with folks on panel and happy to answer any questions. >> thank you, nick i would like to open the floor to questions from the audience first. questions burns if so we have a mic to your right please identify yourselves. i appreciate the practical work each of you do in fighting trafficking. within your specific industries and carol and nancy you shared stories of success craig do you have a success story you would likes to share.
>> sure. we hear them as we -- talked to our members on country and make the news sometimes -- they don't. one of the sticks out in my mind is one place in new orleans -- last year a 12-year-old boy who was with two older guests and a hotel and employee who had been trained thought something looked a little a wrong thought it looked off and what you've heard before that's often the key of our specific sign is that it can be by a lot in our intraing but sometimes i think most parent of the training getting off topping but most parent part of the training just reminding hotel employees and airline employees and whoever it is -- that this is a problem. that you can help. that you should help. you have to help. and so when people see something they know to act and when you give them the specific instructions and they're better
equipped to act so this hotel employee notices a young boy with two older men, something seemed off and heard one of the men say i think i'm going to take this one home with me and so -- you know so alarm bells went off, with and she went to her manager as a hotel -- they reported it to the police. as is it's supposed to work police came -- and when behold the boy had been missing for three day was, in fact, a victim of sex trafficking. so because of that hotel employees awareness and decision to say something to her boss this boy was saved. i think one of the reason it is stands out in my mind although this is overwhelmingly a problem for women and girls that there are men and boys who are victims. and it's so i think -- it demonstrates again, the importance of training, importance of being vigilant and knowing that you should take action.
if you have questions please saying now nick shapiro i'll say if your buzz kill we need more of it. i thank you for -- you know, piercing that good to be optimistic but we need people who are sober -- aggressive, and realize that this is going on right under our noses so thank you for bringing your skillset to bare. all of you are just tremendous. i would ask if airbnb you know, you can have so good of a chill effect that traffickers decided to go elsewhere which is a good thing as long as elsewhere is also doing a simultaneous stand-up of these efforts. so i can ask you -- has this led to my prosecutions or do you think it is more of a fact that -- you know, the bad guys feel don't go there because you'll get caught. i would also ask if i could tracee how does it über driver actually do it? do they do it while the -- they're in, you know, going from
one area to the other with their fair, or do they do it as soon as they left that person off -- and how do they do it is there a code and example where police responded quickly because we know iewber is there on the spot. i've been amazed time when is i've been anywhere washington, you contact über and they're there how quickly are police there to ascertain whether or not it is a bad situation that they're involved with and i would ask carol and maybe -- nancy if you can just speak to what kind of do you get we know because you testified previous hear technician that i had both of you -- there's some airlines that were unwilling to do it. as american airlines was one much them now -- the case -- but you know is that fear of some kind of legal obligation
or -- or vulnerability is that over with did they realize because of the good work of what the blue campaign is doing as with that they're on the side of the angel and on protection? and they should not be -- you know in difference is really being on the side of the traffickers. because they are, obviously, the people from here to there. that as well. there you go first to nick. >> sure. thank you. and again, thank you so much for all of the attention that you focus on this issue. i say two things -- one, we absolutely don't want to kick the can down the road and a want to make that crystal clear. you know, we have to do everything we can to prevent it from whatting and air b and airbnb but we do it that to eradicate across the tourism and we've seen a lot of help from polaris. polaris awe early i think in us -- this risk score ising that we do in the technological advantages
that we throw at this problem. and they're actually connecting us to delta, to marriott, and to other parts of the travel industry and are trying to broker how can we some of our technological advantage with folks who have been doing this for so long to help feed both ways. that we've been working closely with polaris on that. as for prosecutions that has led to prosecutionings and one thing i recall -- that i think is substantial is there's a specific prosecutor that's known to traffic in circle in king county and guy is a genius. he this is like his life mission sounds like people know who i'm talking about and we got together and -- started realized from my familiarity and counterterrorism and how we went after terrorists online that we should be attacking traffickers the same way. so we've been starting to develop programs with this prosecutor about how you can use personas and you can get on these chat rooms in a way that
really haven't been done in the trafficking fight and you can use incentivizing you know he talks a lot about how it is not enough to just, you know, obviously, you can't arrest the survivors but you have to -- you can't arrest your way out of a problem like you can't kill your way out of a counterterrorism problem but you need to change behavior and he's doing some amazing things working with us -- that reare mind me so much of the same programs we're doing and we're helping feed the information technology, and to him, again is treating these chat rooms like, you know, it's going fishing in a sense and it is picking them off one by one turning them against each other and changes behavior they've done amazing things like -- run ads on the platform that you think in a sense are positive in a sense for a trafficker entices them and all of a sudden up will come, you know, the picture of a -- little girl father who can't go to her birthday party anymore
because he's now a registered sex offender not because he was the trafficker but he was the john so changing the behavior of the buyers and sellers and it has been wonderful as airbnb to be a part of that conversation to use expertise, you know, that question of from a counterterrorism permittive from a law enforcement perspective from a children's perspective from a tech no logical perspective. >> so your question was about pushback from the private sector. this is something we faced early on in the hotel industry you know as i mentioned carlson signed in 2004 -- it took seven years for another big company to sign. there was a lot of concern early on about liability and also about being associated with an ugly topic. but we actually have to say have substantially overcome that least in the hospitality industry. that companies are now proudly
talking about the steps that they are taking you know we said to be quite careful with companies about how they were depicting their work, their commitment to the code of conduct they're recognizing that kids were being bought on sold on their properties. and it shall it was quite a sort of diplomat pick dance we did. they now are very comfortable talking about it. because now they know they are actually putting in place the steps that they have to put in place. and it's really quite gratifying to see. we don't get pushback from the hospitality industry so much anymore and as for the airline industry it has been a little more difficult maybe nancy can talk about that. while the two big companies have signed on, the others haven't and i don't know as much about what's behind that. it doesn't mean that they're not taking steps because -- we have seen that in the hospitality industry for a long time companies kept assuring us they were taking steps but didn't want to sign the codes and didn'tment to sort of we put
it -- go owl the way. they wanted to sort of tiptoe down it and now starting to feel more comfortable and so -- here it is about what nancy says about the airline industry. thank you carol i agree weferg you've said and it's beginning to change. i reached again out to every airline in the united states and only one responded to me. to share with me their success story only delta and american signed on i'm legacy american airlines flight attendant, and nothing. they're afraid to step out even though our survivor who is an american airlines flight is highlighted in the bangkok and in geneva nothing so, so one idea i had was if the united states would join the international campaign for human traffic aring call thed the blue heart campaign, which would coordinate with blue campaign, which is just an easy way for an
airline to afraid of making a ff themselves mawk it fun and easy for them to do it and mayor and actresses -- the goodwill ambassador for the blue heart campaign. i think that would be a way to push them in that direction. also very excited about working with airbnb and new technology we have standing vaition at the conference in north albania and -- dubai. about encrypted app that we have developed that goes directly to law enforcement and gee lo locates you and i would love to koord naught with everybody working on technology. and über as well on that -- we're excited to be working with both with über and hospitality industry, and el salvador next month. so we have a way withs to go. we have to push these companyies to dot right thing. they're a little nervous sell.
smoothing but slowly. >> i'll hop in real quick on the airline industry one of the things that we haved a blue campaign is the blue lightning initiative about and bli is run by the custom board of protection unit and we have been able to highlight and train 70,000 airline personnel in the united states. and this is one of the thupgs that we, you know, have been able to get on there. i do agree that there's still work to be done in the field and there's -- awareness in education is more to have and the more we know is better we are, but we're working within the airline parameter i know part of federal pupgding and faa reauthorization act that, you know, that training mandated that we are working with them. so -- i do agree that we have to do work to do. but where that being said we have i know with the blue campaign and blue lightning we've already gone around 70,000 personnel. >> yes. to answer your question how do they do it? well there's many ways they do it but we definitely encourage them safety first so a lot of times we'll encourage them to
call 9-1-1. but it means separating yourself from the scene and then calling 9-1-1. or again, if they doapght know exactly what's going on and they just have your intuition or seeing sign, they can call the national hotline and we encourage them to call the national hotline. to answer and to further answer that question, how they do it i'll give you three examples of how they have done it because ting these are great examples an they showcase other things. we have with an über driver in sacramento, california. who was providing a trip two adult women ordered a trip to a hotel and they were traffickers with a 16-year-old girl sitting in the front seat of that vehicle. and as this were driving, as he was driving them to the hotel, they were coaching her. about what to do -- they were coaching her if how to take the money from the person who had bought her. and as they got to the holings he led them out of the hotel and pulled a little bit away from the hotel and called the police so you asked about response. quickly, the police got there --
they were able to arrest both of the traffickers who had -- ordered the trip as well as the person who had prsmed purchased that girl so that was a quick response. not only was he recognized by net mac with a courage award so the other component of that is we need to value and acknowledge those folks who are doing these they thinks because they're heros. those are community heros. so net mac did a great job of acknowledging and valuing that person and we also play a part of whatever it may be and a fulfilling need but making sure that we acknowledge and value that driver when they do intervene in a situation like that. to give you another example of how they do it, we had a female über driver in philadelphia. and a trafficker had purchased an airline flight on a national airline. flew her to philadelphia where he ordered an über to pick her up. and was in rout put her in route to a national hotel chain. so meet the person who had
bought her online. there's three, three components there. right, three, three times that there could have been intervention that female über driver was able to identify her as a viblght of human traffic aring and was able to call police and provide her aid as well as help police with making an arrest on the trafficker who had sent her. ...
by the training they'd received in all three of the cases he contacted the police, he contacted the phoenix police department and they were able to use him in a sting and he cooperated and he was in an undercover sting to catch those traffickers and put them behind bars. and all three of those cases, there were arrests made. so let me tell you the other component behind the scenes is we have a law enforcement outreach team consisting of local and federal police officers who go around the country and meet with police departments, as well as around the globe, to use evidence to hold people accountable because that component is important is accountability. it's important that we work with police and help them and not only having the evidence and information they need, but to put these folks behind bars because that's where they belong for doing these type of things. so, we do have a law enforcement outreach people that also works hand in hand with those detectives on those
investigations and gets them the information that they need. in the philadelphia case they were able to get the information of somebody who had had ordered that trip for that girl and helped identify that trafficker, so that's an important component behind the scenes of how they do it and how we're supporting law enforcement and making arrests in these cases. >> can i say one more thing? when we're-- i just want to pitch another idea about what to do to deter people from sexually exploiting children especially during travel and tourism. when the first act was passed in 1994 we started talking about this. the idea of posting some kind of signage or alert that it's against the law to exploit a child in every country. because some people travelling think it's okay if you do it in another country where they're poorer than us, et cetera. so we've been seeking to get signage in u.s. airports in outgoing areas where all of those other warnings are posted
that says something about it's also against the law to exploit children everywhere and citing the law. so pitching that idea for a long time and i'm just pitching it for this crowd as well as just something to think of. >> i wanted to make one more comment quickly about private sector. one action at that any corporation can take is to provide jobs trafficking survivors. the airlines employ thousands of people that work as reservations agents that work from home. these trafficking survivors can easily be train. many have children and can work from home and this is part of what they need to get their life back together. it's an immediate first step to encourage corporations. >> thank you all for your response to that question. we're running out of time. we've got two questions from the audience. and the first--
>> good evening, everyone. i work for an airline ambassador as a country manager, plan and subject matters for nato forces in afghanistan. i have two questions, one question for miss nancy, do you have any connection in afghanistan? do you have plan to work for human trafficking in afghanistan because our afghanistan has a lot of problem for human trafficking there. the taliban is using kids against our military forces,against our u.s. military forces and suicide bomber, many different things so i brought that message. please answer that and from uber, a lot of the linguist.
i was a senior linguist of afghan working for john allen as a culture advisor. the question, the interpreter who came by sid to the united states and in 50 states we have 11,000 familiar his of interpreter and 92 percentage of the interpreter are driving uber. why? because you didn't find any job because they're the green card holder? number two, they're asking everything why the uber is not signing up or hiring us as employee? because they can buy house, they can keep their kids or they can treat their family in afghanistan as well because
their family's in danger in afghanistan, but they cannot afford that much money that they made from uber. the living in the united states is very expensive. they pay more than $1,000 per month for rent. >> thank you, we're running out of time. the next question-- i have a question for uber, and i think all of us ride uber and i talk to my uber drivers whether they've been trained and most have a blank stare like, no, how would i do it? and i would like to know, like everybody to know, how do you tell your uber drivers is there a url or what they do to encourage uber drivers to get the training because i think it's optional. >> to be honest with you, i don't have a lot of background or knowledge on that.
what i will tell you is that we're open to receiving information. learning and listening and open to doing better, wherever that might be. so i wish i had a better answer for you, but i don't in that space. to answer your question about training and about education for uber drivers. you know, the same thing, i ask when i get in this vehicle, have you received the information about human trafficking? do you know anything about human trafficking? and i'll find drivers that have not seen it or i'll find drivers that just like i was in l.a. the other day who told me he had received it. he was excited about receiving it because i love taking those stories back to my executives and the people who are making decisions around this to know that this is meaningful and it matters. so, it is optional because, you know, our drivers are independent contractors, so, it's very difficult as far as training being required that an employee/employer relationship
so it makes it difficult. we're doing our best and trying to do better to get the information out in different ways. and some of the ways we're doing that is through technology and through the app and trying to get them to engage and go to a driver resource page and we have a driver resource page that lives 24/7 for riders. we have a section where riders can learn more information and we try to drive them to that information at times. so, we try to drive them through our in app technology and using that as well to get them to that place and what i can tell you about that, what's really exciting about that, we've seen four times the engagement than what we've seen with uber screen, it tells that uber drivers want this and it's a good thing to make at that availability. so we use our in-app technology and we're partnered with national leaders in this space
and so we invite them to driver events as well as local organizations, as well as local law enforcement to help us educate our drivers and try to bring them to an event where we celebrate them and encourage them to come in and hear more about it. and to be honest with you, we're listening and working with our partners. like, how can we do that. thinking outside the box, how can we get this information to our drivers through our technology because we have millions of drivers, millions of eyes and ears on the road out there that can be making impact and creating and making a difference in this space. so, we're definitely listening, learning and trying to think of new ways and innovative ways that we can use our technology as well as using the old ways of doing things like inviting people with food and inviting people and encouraging them to want to learn more about this, but we're also using that technology that we have to try to think of creative ways to get that information to them and get them interested in it about learning more. >> and to your question, we
know that they force child marriage and child terrorism and recruiting in isis and we're planning a training in kabul air force and we're the first ngo there to the public to empower women and awareness in afghanistan. so we're looking forward to working on that with you. >> we're out of time. thank you all for being here today, for sharing with us your expertise and for what you do every day to keep our air, our streets, our hotels, our homes free from human trafficking. please join me this thanking everyone here. [applaus [applause] >> if you've missed any part of this briefing, the both the video and the transcript will be available on the website. thank you so much for joining us today.
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