♪ >> and now jon stossel. john: i'm a big failure. i started facebook and it failed really? well sorted. when i was in college i published a guidebook for guys that included a fresh picture girls from neighboring all-girls schools. clearly this was the first facebook. unfortunately al gore has suspended the internet so my facebook was an interactive and useful and also to the girls i was about to get publicity. 60s protests erupted stealing all the attention. my facebook had no publicity. years later mark zuckerberg tried again improving on my idea and now he has $40 billion i don't. but i tried again.
i became a tv reporter and that worked out. turns out lots of successful people fail at first. oprah winfrey, steve jobs come the author of dr. seuss. some argue that they were fueled by failure. that's the title of a new book by jeremy bloom. bloom has been a success. you were once an olympic level skier andy played pro-foot all for two nfl teams and yet you say you were fueled by failure? >> my biggest dream in sports was to win an olympic gold medal. my dad is the biggest olympic fan you could ever imagine and when i was 10 years old i was watching the olympics and he would be wiping the tears off his face when a u.s. athlete would win a gold medal. i wanted so badly to give him that feeling. john: and you were favored. >> i was the number one ranked skier in the world. i won more consecutive world cups than anybody in the history of the sport and one inch was
the difference. one engine train of italy was the difference between realize that 23-year-old dream for me. that was my first experience with major failure. john: and then you tried football and said some collegiate records but the ncaa turned you down. >> the ncaa wouldn't allow me to take endorsement money from any olympics here and we use that money to pay for our c-span's is traveling all over the world so without it becomes very difficult. after two years of giving up any endorsement opportunity i was broke. i wanted to go to my second olympics and i have to start accepting an endorsement money. i did and they declared me permanently ineligible. i was able to play in my junior and senior year. john, pro-football. you are only 5 feet 9 inches. he got drafted by the eagles and
an injured and that was gone. signed with the steelers come, injured again, failure again. sam: there was a moment of reflection after the steelers. i had an opportunity to go to my third nfl team in that many years and most of my life you know i've worked at what i was doing and i would weigh the risks and rewards. if the rewards outweighed the risks i would continue on that journey. i think i was able to reach those two levels in athletics but at that point i said it's time to move on. it's time to start new goals and climb any mountain and that's what i did. john: in fueled by failure you say there are vouchers and splatters. jeremy: it was two different types of behavior when you encounter adversity and you can splat and allow that obama to defy new and that way we feel can be insurmountable.
there are bouncers who take a step back from a moment and don't allow whatever thing happened to define who they are and they say i'm going to dissect this moment in my life and extract learnings from it and i'm going to move on. i'm going to move on a 1000 miles an hour in the next direction and that's what i did. i gave myself 48 hours to deal with that olympic and i'm going to dissect everything that happened and after that 48-hour window and moving on a thousand miles an hour to the nfl draft and i was drafted. that helped give me the mental clarity to convince 10 you to pursue the big goals and dreams that i had. otherwise there would be this weight on top of me and i would say all right onto the next thing. so i think it's really important that we don't self-identify too much with those moments of failure that everybody experiences.
john: you've bounced onto some big business success which we'll get to in a moment but first we have social media followers for their favorite examples of people who turned failure into success. on facebook lnp all says michael jordan. basketball team, seventh, eighth and ninth-grader before becoming a superstar. john hayek pointed out to the beatles failed to audition for decca records and happened after that. and marshall posted didn't happen because of their failure. they tried to come up with the superglue since then and that failure has made -- on these things. so you are one of many examples. jeremy: that's why wanted to write the book. my entire athletic career i heard the clichés. i heard the stories but there is no depth to them. there's no outlet to say well why? we hear failure makes you stronger and adversity makes you
have character. i get that but why is that and why did michael jordan continue playing basketball after he was cut in high school? i was raising venture capital for the tech company i have today. i got 100 nose before i got a yes. sublet before we get to that lets look at some of your career achievements. he tried modeling and he did that for a while. it looks good there. then you tried a reality dating show. but those were just experiments because now he has really succeeded by starting a company called the leader in marketing integration whatever that means. >> integrates marketing software transforms the way you -- the integrated platform is to manage the entire lifecycle from a single dashboard. john: jeremy i still don't know what that means that you are making money.
jeremy: departed in consumer terms we have all downloaded something on line and put an inaccurate information the wrong e-mail address because we don't want to be remarketed. it turns out that's a really big problem for big marketing enterprise companies like dell, hp and cisco because the data clogs up their system so we developed software to eliminate those bad and inaccurate leads so their sales team can focus on the leads that matters that we can integrate that on the front door and on the backend of our software we are straight the various disparate marketing systems like crm marketing automation. john: for because you a fast company company. you have failed and succeeded in inspiring ways. thank you jeremy. jeremy: thank you john. john: so many successful people fail at first. henry ford's first company fail
completely. it was called the detroit automobile company and ford took so long to design his car that is financial investors backed out. everyone knows thomas edison invented the light old but you probably don't know that edison filed a thousand patents for ideas that went nowhere. he was also fired by the telegraph office. he lost money invested in the cement company in an iron business. then came the lightbulb. another invention that grew out of failure, not on par with the lightbulb but still very successful is this toy. >> introducing laser pen. laser pens and that only that only construction system that lets you create with light. light up your creations as you build. john: laser pegs were invented by john. you can call it success by failure. >> ferguson when i grew up there ferguson missouri,.
john: you dropped out of your school when you were a sophomore. >> it was a rough school with a lot of fights. john: you might have gone on welfare. >> i might have. >> i might have been said that i started by reading a lot of self-help books and finding out who i was and i had a knack for inventing better reflected that act over and over again. i invented a lot of things that weren't subtle. john: you invented a headache relief and what sounds like quackery so glad i wasn't successful. cell phone. cell phone ads that block callers. >> too many cell phones applications across to many platforms of that failed as well. john: a battery-operated shoelace, shoelaces. >> the reason they failed is the chinese knocked us off to. john: they sold well but you got ripped off by imitations. >> you can find the magnitude of them and you them and you see them and retail chains as well.
john: you started submitting ideas to companies. >> i did; but a lot of no letters and i'd pin them on my board but after time i threw them away because it doesn't matter. john: were you demoralize? >> demoralize? >> the demoralization happens every day as an inventor. 67 years old and his entire plant turns down in 1914 and he just starts over the next day. the mindset really. i think if you want to do something in life you have to have a mindset in you constantly have to feed your mind just like exercise in the gym. you have to exercise your mind with little sound bytes. john: any come up with these laser pegs. they look just like legos with light so what's the deal? >> hp's touches the current which has never been done before. you have a stack pattern, stack up top and then you have to spend patterns so it's three times that of legos. to complement legos brand and we are not out to compete with legos bread.
john: now the company is worth $40 million. >> is growing at the rate of 35 to 40% a year so growing out of business. john: does what the last guest said resonate about bouncing or splattering? >> it's all relative. the mindset of how you look at it continuously day in and day out. john: congratulations on overcoming plenty of failure. jon: appreciated. john: coming up dejanelle the colonel sanders was a failure in and the author that created the harry potter books. >> i was the biggest failure i knew. had i really succeeded with anything else i might never have found that determination to succeed in the one arena where i believed i truly b this is the silverado special edition.
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stupid that attitude is because so many people fail repeatedly before they succeed. isaac newton failed that farming he changed the world by defining gravity and inventing a new world of math. entrepreneur keele obsessed with getting a job at a fancy law law firm that failed at that and we should be glad because he tried something else. he created the start of paypal. >> make it possible to send money to each other by internet. john magid allowed him to find other companies that change people's lives. people who fail the first but succeeded often say in retrospect i only succeeded because i failed first. this woman says that. >> iowa state lone parent and it's impossible to be in britain without being homeless. john: that is j.k. rowling. she went on to write some children's books featuring a boy
named harry potter and those books sold more copies than any fiction ever. her experi her to give speeches on the benefits of failing. in her case she says thanks to failure. >> i stopped presenting to myself that i was anything other than what i was and began to direct all my energy into finishing the only work that matter to me. had i really succeeded at anything else i might never have found that determination to succeed in the one arena where pulito truly belongs. i was set free. john: now she has a million dollars and her kids are better off because her failure gave her the motivation and time to write. likewise, i'm better off because i have one of these things, and i found and also in apple computer. steve jobs started the company but then had failures. apple's board of directors force jobs that even though he was the founder.
>> it's devastating. i really didn't know what to do for a few months. i didn't see it then but it turned out that getting fired from apple was the best thing that could have ever happened to me. the happiness of inc. successful was replaced by the likeness of being a beginner again. john: he learned from his failures and started a company called next and then pixar. >> when people underground. >> i'm pretty sure none of this would have happened if i hadn't been fired from apple. john: a few years after pixar apple was failing so they rehired jobs in the helped make apple the biggest company in the world and gave me this. sometimes people fail nearly their whole lives and they become successful. colonel sanders founder of the kentucky fried chicken chain first failed running a motel and then a gas station and then a restaurant. finally when he was in his 60s he started kfc.
>> don't quit at age 65. maybe your boat hasn't come in yet. john: now there are 18,000 kfc restaurants. one advantage to trying and failing and trying again is that failing becomes less incapacitating over time. repetition helps you become a bouncer rather than a splatter. actor and pro-football terry crews says that's what happened to him when he played football. >> i got cut almost every year. i learned failure. it was my buddy. every failure i got a little bit higher that no is negotiable. when people tell you know or project you did maybe for now but tomorrow it may be yes so i learned to keep going. john: that something lots of successful people have learned. harrison ford spent years working as a carpenter before making it as an actor. albert einstein and charles darwin both had trouble in school. darwin wrote i was considered by all my teachers and my father below the common.
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gene when i asked you on facebook what are good examples of failure that turned into success, babies learning to walk. they all fall down again and again but keep on trying until they succeed. yes it's a great example. babies learning to walk, just in the humans. if people are left to their own devices as this commercial suggests.
>> full of set backs and bumps. john: babies fall trying to bakken and they try again. here's a similar commercial from india. they are selling baby oil but they also show the thrill that baby and mom when a child is left on his own long enough to triumph by taking his first steps. today kids managed to learn to walk but many parents want to protect their kids from falling. such protection is a bad thing says the author of playing to win and that sociologists hillary levy friedman. to bad thing because? >> unless you learn to fail you can never actually learn what it feels like to win. you might have success sometimes
but until you really fall down and go splat and learn to pick yourself back up again you are not learning all the skills that will serve you well throughout your entire life. if you can believe it they sell kneepads for kids now as they learn to crawl. what kind of kneepads or how much are we going to put on kids by the time they get to college? john: there's a self-esteem movement this is everybody's a winner, nobody's of failure. sports events. everybody gets a eight -- a 3 billion-dollar business page page -- business push to them. hilary: and that the reason we have so many of those trophies is the self-esteem movement that started in california in the 70s and 80s have pushed a lot of athletics in particular outside of the school system. that's why we have all these place to pay activities now. it's not just part of school and the everyday experience but you
have to pay-to-play which automatically make for a lot of these competitive activities limited to upper middle class and middle-class middle class kids of them a question well if it is important to win and to lose -- today. john: is an important one unless? they say when my kid was and is soccer league we didn't keep score. hilary: you said exactly what's right. kids are very savvy. when i talk to kids for the book they knew exactly what was going on. john: you write that failure prepares kids quick. hilary: began in many cases. it's not just about school success are getting into a good college or getting into a good graduate school. it's about getting a job or getting another job and not only that it's also about romance. you can watch one of these reality shows who turns out the winner. there's really only one and at the end of the day ideally there's only going to be one person that you make with for life. john: so people can fail and asked people to do better? hilary: you have to build the
present is to get back into the dating game. we think so much is about preparing kids for school but these skills are transferable to many different activities. john: to protect my child at all costs movement has gotten so crazy in some wealthy parts of the hollywood that even bill maher has noticed. >> would it be get this idea that children should never endure the slightest risk or experience any disappointment? these kids are more anxious than a squirrel on crystal meth. john: not learning how to fail constantly makes you anxious. hilary: a can. we are seeing waves of college students now who are not prepared not only to deal with the failure in the classroom or romantic failure but the failure of not knowing how to do their own laundry. when parents coddle their kids. john: you were at brown university and you see this affect the parents? hilary: we are seeing students who aren't always prepared to get perhaps a.
>> on a paper. it's income principle to them. john: did a quick? hilary: they might drop a class defined in easier grade. we see this student take first semester organic chemistry and doesn't do well and decides my dream of dana doctor is out the window. john: one of the results of the self-esteem movement is americans think they are smart on surveys. they asked do you do well in math and american kids compared to other countries rank themselves number one and self-esteem in math but less roll the chart of how well they actually do. they are ranked country by country and they are not number one on the chart. where's the united states? we still haven't gotten to the united states. they ranked 34 countries and finally there we are at 27. kind of near the bottom so we think we are smarter than we are
what good is that due? hilary: this american confidence is well-known throughout the world. some people actually move to america wanting their children to be confident, wanted them to have that believe that they can do anything. this cuts both ways. we said we don't want you to think you are asa when her and everything you do get at the same time to get a bill gates, to get a marx zuckerberg who dropped out of harvard. john: they have really roll smart. hilary: they really were smart the back of the splat it spectacularly. steve jobs had a lot of failures in addition to the successes so it's the skill to be smart enough to know what can i learn from this failure. that ability to fail and develop certain skills only by participating in competitive experiences. you need to put yourself out there and learn how to fail and learn how to bounce back and learn how to perform in high-pressure situations and that's what it it will take to fix this long-term and mike. john: thank you hillary.
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john: science advances through experimentation and experiments fail most of the time but it's a good thing that researchers try and try again because we learn a lot of good things from the experiments that fail. dynamite was invented after experiments with other explosives killed chemist alfred nobel's brother. that inspired nobel to add a chemical that made explicit more stable. the nobel prize is named after him. when people first tried to use it it frozen winter melted in summer and charles goodyear mixed it with sulfur accidentally dropped some but
notice that didn't melt. bad that accident brought as today's tires. there are lots of other examples. velcro, nylon, x-ray machines for all the result of some kind of failure. the scientist forgot to close a window. >> that mold crew and that's how penicillin was discovered he had some people question if you really happen that way but lots of good innovation has grown out of failure. the last time this man was on my show his experiment failed on me. he claimed that if people inhaled chemical oxytocin they become happier. but i'm as grouchy as ever. i try to take a full dose but
paul zack has done other experiments with oxytocin that have succeeded. it also failed on autism and schizophrenia. paul: why it fails does you what to look for next. john: doing this experiment in america say hurdle of government gets in the way? paul: you can get fda approvals and lots of money to move forward. john: they say they want to make sure people are saved to. paul: that's true but we fail them to keep trying and you know the history of medicine is full of these happy accidents. john: so the fda safety rules may make us less safe by stopping experiments? paul: exactly so we have to balance the expected benefits but the cost. they want to develop these these drugs is how people's lives. john: they don't stop you from doing that. paul: they make it more difficult.
let's take some other examples of things that were accidentally discovered. viagra was originally developed to treat high blood pressure and it didn't work very well and clinicians notice. this helps dysfunction. paul: the female viagra became out the same thing. it if failed three times to treat depression as an antidepressant. if failed three times in clinical trials and they notice that women were having better relationships. john: rogaine developed to treat ulcers. paul: it didn't work well and then to treat hypertension. it was growing guys here. it's not great? john: the blood thinner warfarin was meant to prevent lead clots. paul: this was discovered by some farmer noticing something in the feed was causing cows to bleed to death.
fungus on red clover causing cows to bleed and scientist found what the substance was and developed the obvious use of this which was rat poison. they bleed out and die away. then you give a little bit to humans and you stop blood clots including president eisenhower who was given this one he had clots. john: he had a heart attack and this didn't help him as it turned out but they gave the president brad poison to try to save him. nutrasweet, the stuff that is in my diet coke which i guzzle all day. this was also an accident. paul: this was a wonderful accident and the 60s. the chemist was trying to develop a drug for ulcers and made this compound and writing in his notebook his finger to turn the page in and he said oh my finger sweep.
it wouldn't happen today. john: finally recreational drugs, ecstasy had a long weird history. paul: it developed again. we keep investigating testing and failing and lsd was the same kind of thing. a toxin developed as a signatory drug. he rides his bicycle home and he's tripping out. this is an illegal drug but it's being used now and ecstasy as well. people are very stressed out, there may be situations where it's beneficial. john: thank you sub tree. good luck with further experiments on oxytocin. failure you can learn from. this one unique organization never learns. it tries and tries again but does learn from its own mistakes and keeps doing the same stupid thing. over and over.
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product you have to make an adjustment right away or you lose everything you have invested. there's nothing like risking your own money to focus the mind. icon trust one organization has all kinds of ideas or what they say are good ideas and they kee. these experiments fail again and again but they don't stop the experiment. they keep spending money on them. they are happy to do that because they are not spending their own money. it's yours they are spending and that organization of course his government. studies show how markets solve problems better than our kids do. hillary clinton says government and we are sure mistaken improves things. the private sector called profits and losses. he do a good job you make profits and if you do a batch of the make losses. government lacks profits and losses of people who can't balance a basic budget overspend
pre-breaded and getting penalized for that they go back to taxpayers and save pleased you need to give me more money and it persists. we can't do it, we need a higher budget and congress is okay here it is. they should be fired and instead they get rewarded and oftentimes bureaucrats expand by asking for more money. john: gives examples. you say the housing -- ed: 10 years ago they were enacting a bunch of regulations and say we are going to prevent any downturn in the future. for example sarbanes-oxley act was very onerous on business. john: and the enron failure. we are born to fix these failures with sarbanes-oxley. ed: didn't do anything to prevent the next economic downturn. john: it added thousands of people -- pieces of paper to
cost a ton. ed: didn't have the positive effect they were promising and now what did they do? they say we need more regulation so we now have the dodd-frank act which is 30 times longer. it's extremely onerous and i'm quite sure it's going to do nothing to prevent the next economic downturn. john: and it didn't end too big to fail. another example the war on poverty. they lifted some people out of poverty. ed: housing projects would have disincentives for working. there were maggots for crime, terrible places to live and what happens. [inaudible question] these years later they still exist in most cases. john: some are being blown up and they have build new versions of them. ed: now the department of housing and urban development did they get put out a business? know they are still spending money year after year after year. john: public schools? ed: public schools the same thing. we have tons of examples of failed policy that are harming the kids and they are not helping education and what do we
say? this is a failed public school. the let's put them out of business. we need to throw more money at the problem. john: and no one is fired in government. civil service protection so almost nobody is ever fired. ed: government officials you have tremendous job security. people can do a terrible job and is almost impossible in certain areas to let these people go. i've noticed over my reporting career i've talked to a lot of people who say it was horrible being fired and i hated that. i'm so glad it happened. i feel much more useful now. i found something new where i'm doing better. that's the creative destruction that makes capitalism work and it doesn't work and doesn't get to do its wonderful stuff in government. ed: markets are constantly rewarding innovation and encouraging people to try new things and learn from past mistakes. government, its like well we
have always done it this way. we are allies going to do it this way. let's try this other thing. maybe it's not working out so well and they will continue doing it basically forever. john: you have written up look about this called private governance. give an example of how that works. ed: well i like to highlight private people that i've learned from failure. we have a great example of them being defrauded tile types of hackers around the world. rather than them sitting around saying well we don't know what to do, they have to learn from these problems so very quickly they implemented a fraud detection fraud elimination system. right now they have a very good way of reducing on line fraud to very close to zero. john: a program computers to search for certain patterns. ed: if their transactions happening in the middle of the night, it's like this computer is looking at things at all
times saying i don't think that's right and it would send up all these red flags, alert the business in certain cases. they would freeze the account are not allowed -- john: and other entrepreneurs copy it. i'm sure visa and -- ed: they have had a great positive influence and cybersource they have implemented a lot of these things which has since gotten about by visa so a lot of the things we traditionally look to the government to solve our solve privately because people have money at stake. john: the private sector adapts. when people file claims and insurers don't want to pay for fraud so private insurers often hire investigators. this one came on my show to explain how his detect its videotape people they suspected filed phony claims for disability. >> are claimants are in the water swimming talking conversing and decide to climb
to the top of this ledge alleges you can see here and jumps off with no signs of disability whatsoever. john: social security medicare. ed: there are so many examples of fraudulent claims and fraudulent disability. these things have skyrocketed over the past few years and even the government knows this fraud. a billion dollars in a recent report. they don't have the same profit and loss incentives because they don't really care. they're going to charge it off to the taxpayers. john: thank you ed stringman. coming up how i failed and how i if you take medication, you may sometimes suffer from a dry mouth. that's why there's biotene. and biotene also comes in a handy spray. so you can moisturize your mouth anytime, anywhere. biotene, for people who suffer from dry mouth symptoms.
john: so much success has grown out of failure. on social media you offered examples i've known about. cold treated -- tweeted reid hastings led to netflix. really? guess we checked it out and that's true. reid hastings returned to tape six weeks late was hit with a 40-dollar late fee and was nervous explaining to his wife. he later told 60 minutes max i was on the way to the gym and i saw video stores could operate like a gym with a flat membership team.
i wonder why no one has done that before and he created netflix and earned himself a billion dollars. martha graf treated the -- tweeted us her she two bankruptcies before finding the right location formula for hershey's chocolate. that's true. hershey's first two stores they'll pay the company succeeded when he moved to pennsylvania and tried a third time. walt disney's first cartoon company declared bankruptcy and disney tried again with mickey mouse and that was a huge success. this willingness to try and try again is very american and much of the rest of the world if you tried businesses that fail people say well you failed you were not good and i'm not going to back you. go work for someone else. and america people are more willing to say you're failing doesn't make you a failure. try again. politicians do it all the time. richard nixon lost an election in california and stood up in
front of the media he hated so much and said. >> i want you to know just think how much you are going to be missed. you don't have nixon to kick around any more. john: they did get to kick nixon round because he later ran again and became president. barack obama ran for congress and lost getting only 31% of the vote. he tried again and you know what happened eight years later. [applause] i didn't say that trying again always brought us good things, just that it works for a lot of people. also trying again made my career possible. >> on the abc newsmagazine 2020 with hugh downs. john: i became a minor celebrity
by working on 2020. you should have seen that for show. >> robert hughes is not exactly a household name. john: that for show was so bad about fired the host the next day but then abc tried again and succeeded. i worked there for 28 years but i failed because i couldn't convince abc to keep letting me do more reports like this one. >> stop kidding yourself about your child's school. we will teach you a thing or two about being a student in america and how we cheat our kids. john: my abc boss said we don't want her back. that's libertarian propaganda. we want stories on things like enlargement so i left. a failure? i wouldn't say that but no said kirk thomas on twitter and answer to our question about examples of failure turning to
success. he wrote your career turning success into fox. thanks kirk, it's good to be here at fox where you get to say what i want to say. glad i tried again. that's our show. see you next week. >> i'm bob massi. for 32 years, i've been practicing law and living in las vegas. i help people with all sorts of real-estate problems, from trying to save their homes to closing major deals. eight years ago, 6,000 people a month moved here, looking for employment and affordable homes. little did anyone know that we would become ground zero for the american real-estate crisis. now, it's a different story. the american dream is back. we're gonna meet real people who faced the same problems as millions across america, and we'll dive deep into a city on the rebound because las vegas was a microcosm of america, and now vegas is back. [ woman vocalizing ]