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tv   [untitled]    May 1, 2015 6:00am-6:31am PDT

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boys and girls club and the rec and park department staff actually they were on-site when the incident did occur following the incident they established ongoing hours at least twice a week to be able to actually support anyone that was encountering any type of vicarious trauma or direct trauma we also had dcyf and a mental health specialty long-term and provide ongoing capacity building for turf the agency that was impacted and they were very much impacted by this event their whole staff was there was a lot of focus on trauma focussed services and
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making sure that there was basically ongoing collaborative resource stations for residents in order to make sure that anyone else from june ongoing that would end up wanting any of our support that they would be able to reach a viable source so dph provided a lot of resource stations and different events throughout the following months. and then finally i'll mention under the social service piece there was a collaborative meeting where we met with residents providers that are there day-to-day and heard ongoing every single month and still participate, the mayor's office and city departments, we participate in the cbo's just to make sure we understand if there's any way to intervene in any violence
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that occurs in the neighborhood. just to highlight a couple of areas this area was led by the san francisco unified school district and student support department this division of sf u.s. d actually took the lead and directly contacted a lot of the students and our goal with the team was to actually move forward with preparing for the fall so we knew that coming back to school was going to be a critical point so we actually had 64 sf u.s. d students came forth and directly contacted the student family and community support division and see worked with administrators on-site and interventions where dph and other departments could collaborate to support the families either with education or in general with their mental
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health and letters in multiple languages on how to receive services on-site at the schools that we knew some of the children were attending and the letter itself provided an informational venue where there would be a description around any available services. community engagement was another area that was critical in our interventions. we had the street violence prevention programs and doing outreach and targeting youth and young adults specifically involved with some of some of the turf dynamics in that neighborhood and worked collaborative ly to move forward and after this
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incident provided a lot of different events for local residents such as distribution of food and different events that they coorganized with departments such as gun buybacks in order to create a lot of awareness around the incident and basically continue asking for the community support to end violence in general. >> recreational activities were also a big part of our intervention strategies and took a major lead we actually organized a camp for the witnesses of this event and offered a 5-day 4 night camp activity through the recreation and park department and eighty individuals youth and young adults that were supported by the department of public health sfpd and the street violence
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intervention program and turf and all these different entities participated with the eighty individuals that actually witnessed the event and provided activities so individuals could actually heal from this situation and have an outlet and it was the summer time in august we coordinated different activities in order to make sure they were able to go ahead and refresh themselves and come back to the neighborhood in a positive light and another area still developing as we speak was the enhancement of the herz playground. it was agreed to move forward with the club house at the moment of the incident the club the club house was very poorly staffed the mayor's office asked for a staff increase and the rec and
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park department assigned different after school activities and among that there was a lot of different enhancements that were done to the actual club house we ended up resurfacing the the basketball courts and in general this park definitely was a marker for us and it was a space where we were will you able to go ahead and transform to make sure that the children felt more welcome at the park and retransform this park and if you look at it now you can notice a lot of the harassment you of the enhancements. we
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had a significant amount of infrastructure built. we understood that there was a very deep need of creating a guard rail along side the sunnyvale street in order to increase pedestrian safety so the department of public works moved forward with that guard rail and now it has that protection. . it's very clear now that there's a guard rail protecting the pedestrians. there was a lot of infrastructure enhancement including bulletproof glassing that will protect the club house
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as a whole. i'll stop there and actually turn to some of the partner presentations. as you mentioned earlier supervisor cohen, there are three partners that would like to present some of their follow up items and their specific work so i'll turn over to sf u.s. d and then i'll conclude when they finish their presentation. >> thank you. >> good afternoon supervisors. i'm the superintendent of the support department and i'd like to thank supervisor cohen. a couple of things about my specific department we oversee people services family and community engagement and i think it's important to give
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some background information just about our schools because aside from this one incident, we are responding to situations at the schools and building the capacity at the schools to respond to these situations that students and families encounter at any time we're very fortunate with the public education and richmond fund to have school social workers available in every single one of our schools and i can't mention that enough. we're one of the only ones in the state or country that we have a social worker in every single school. we have nursing services and at least a part-time or full-time nurse at 23 of our 71 elementary schools throughout the school
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year we have an aggressive professional development plan that that includes such things as behavioral response to intervention and crisis prevention and intervention and positive intervention tragedies and more. our work has been guided professionally by the work of dr. joyce guarado as arado as far as direct outreach providing direct services to students effected by violence and with respect to the herz
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playground shooting and i'd like to bring up our director of school safety. >> thank you. >> thank you commissioner. i'm kevin gogon director of safety and wellness and respecting the confidentiality that we were asked to follow by the community agencies involved with the students we didn't disclose student names to schools there were some district staff that did have some information we passed numbers onto schools that we knew were affected and reached therapists and nurses that way and before the start of school we had a professional development for all of the teachers, social workers nurses and administrators at the affected sites and as you heard,
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64 students were sf u.s. d students effected by the violence at the playground. we also sent to each of the teachers response sheets so the teachers were prepared to respond should they notice that students were acting up in some way in class. we had 102 one to one direct service contacts with the identified students for a total of 31 hours we had 31 direct service contacts for health needs of those students and 32 parent guardian contacts including phone visits home visits as well as school meetings with families of the identified students and 42
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mediations with identified students using restorative practices either one-on-one or group mediation and 26 meeting to discuss the needs of developing a support plan for those students and you can see their teachers received ongoing support on how to identify students as well as how to refer them to ongoing work. since 2013 in terms of our trauma work with our staff, 173 staff have received professional development framed by dr. nadine burk harris as well as dr. joyce dorado and community health outreach workers and administrators counselors and teachers have also received the training because our model is a tot model training the train er
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model. thank you very much. >> i was just going to ask you -- my understanding is that that the child of the victim was about 10 years old so i'm guessing it's fifth or sixth graders and the other children were about that age group middle school or older elementary school age? >> we had students range from probably around 8 years old so third grade all the way through high school because there were students who had summer work programs who were at the playground that day and we also had several field trips that were on their way way to the pool and there were a variety of students and it was across the district as you know our students come from all over and are sent all over to schools so -- >> thank you and i just want to
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thank you for your years of support in the school district for all kinds of programs for support for children and kevin for not only leading mission high school but so many programs in the schools over the years thank you. >> thank you. that's kind of you. >> come on back mr. gogan your presentation is pretty significant so i have a couple of follow up questions. the school district employs two different forms of response ongoing professional development and direct outreach. >> that's right. >> i was wondering what exactly does that look like? that's a high level catch all framework for what we're doing what does that look like on the ground? how does that manifest? in
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your presentation you talked about the number of students and number of hours is that one-on-one instruction? can you put a little bit more context and detail around really your segment? >> okay. a a lot varies by age by the grade level and by the need so let's look at a student in a classroom is demonstrating some behavior that isn't conducive to staying in class the teacher would refer to the social work and the social worker can assess what's going on and unless families came in and identified the student themselves -- we noticed the the child was acting up or tearful or a child told us came in and said do you know what happened to me this summer and we assessed the appropriate need and not only
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do we have our team providing the service through nursing and social workers but also the ability to access our community neighborhood health partner. >> each school has a social worker correct? >> yes? >> how many is is that? >> part-time or full-time i can't -- it varies. >> are these social workers utilizes? utilized. >> oh, yes. social workers would be providing the one to one small group work and case management and referring outside agencies or outside community partners and also be working with community agencies to bring the services into the schools that our students can access and also going back to the concept of professional development and teacher technical support, our social
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workers are expected to help a teacher not only identify what might be a result of trauma but also to help engage that student in a helpful way that the student can maintain their presence in the classroom. they are busy. >> sounds like it particularly if you have one or maybe even half time person. >> that's right. >> okay. maybe you can go back to what you were saying about adding a little bit more context around the numbers and what is the service that you are providing looks like. >> so the services again, we have research-based curriculum that will look at creating a safe environment for our students to maintain their ability to stay in school and again, if a student is referred to the social worker the social
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worker usually assesses what might be the best mode of process back to either ongoing services outside of school or inside of school. again, the advantage for us there was community fear by parents that their children would be targeted if they sought help for their children. >> targeted by who? >> whoever did the violence. >> okay. the advantage of bringing your child to school is the child is in school and the child is expected to receive service in a classroom service by a counselor and we have the advantage of service by by social workers and nurses. >> so the 64 students that witnessed the homicide, did each and every one of them get
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some service? >> we reached 43 of the 64 and that was either -- that's all i know. >> you can't share too much i understand what happened to the remainder? >> we have been led to believe from our ability to check looks like some students left. >> left the district? >> left the district, left the city and some some of the older students they seemed un phased by it because they weren't in the environment the exact space there they didn't seek services. >> these are children and really their parents didn't seek services is it possible the parents didn't know about the services. >> i would hope not. we sent multiple messages home in 3 languages to all of the parents where we knew students were affected explaining what was available on site as well as
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linking families back to the community if they wanted more services. >> uh-huh. i was wondering if there's a professional industry norm as norm as to what's the average number of hours a person who has witnessed or has experienced some trauma what they need to receive. these students received an average of 8 hours some received a little bit more and some a little bit less so how do we know 8 is the magic number? >> we don't and i don't have an answer for that i can check it out for you. that doesn't mean that those students didn't receive additional hours of service offsite for behavioral health services. >> so the students that did receive the hours, at what point was it determined that they no longer needed to see a social worker or are they still
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seeing a social worker -- almost 7 months. >> they would still be seeing the social workers because they are still on the site. >> so it's possible the services have not ceased? >> no. this was probably a month ago we can assume a number of these students are still accessing and the number of hours are probably higher. >> so you developed this program about a month ago and i'd imagine because of the violence act. >> i mean we developed these numbers i tallied these up about a month ago. >> thank you for the clarification in this program that does the support services for the students -- how long has it been in existence with the unified school district? >> well social workers started at the high school level and from then that would be about 13 years ago from there
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expanded into middle school and into elementary and over the past 13 13 years it has expanded from 12 to k backwards. >> okay that's all i can think of right now if something else comes up i'll call you back thank you. so our next speaker is going to be -- is it you, stephanie? >> yes. >> stephanie skelder with the department of public health. >> thank you supervisors thank you for the opportunity to give the update. i'm going to give a brief overview of the incident and definition of trauma just to put it in context of the services that we provided. on june 27th a horrific incident took place over sixty children witnessed a young man being murdered as they were playing dodge ball
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on the herz playground. what is trauma? an experience that produces psychological pain in the heart and the mind. it may take weeks months years to impact individuals common symptoms are avoidance and flashbacks and regression and nightmares and clinging fear and mistrust and most often used coping and healing practices are family support systems community activities the church and mental health services to assist with the healing process, our department our department's initial response was to the immediate family responded to san francisco general to provide emotional support and continue
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to support the family by providing home visits phone check ins funeral support and treatment to the son that witnessed the event. identified the types of mental health services that were going to be needed drop in support services and individual treatment. we also provided 24- 7 phone support checked in with different community members as well as family members and supported a community vigil vigil at the herz vigil at the herz playground and allowed a space for community and staff to express their feelings, to gain some psychological education on the experiences that they may experience in the next few weeks and months those services were provided to park
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and rec and to to turf and boys and girls club and to the wellness center. we provided drop in services for the parents in the community at the community center. the coordination of services were with -- we had a meeting with city agencies facilitied by dcyf to figure out the next strategies in support of the children we also had a mental health provider conference where we asked and invited treatment providers across the city to see how we could support and provide mental health services to these children and their families and as a department met with the
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principals and the wellness coordinators to talk about what had happened over the summer and identify signs and symptoms they should look for and as we all know the children were probably going to seek the services through the school district and the follow up services and provided since then there has been coordination with park and rec and they sent over 80 people up to the camp and provided individual trauma focussed counselor and there has also been two groups for those kids that witnessed the homicide. we also have offered a grief group at our wellness center and increased our behavioral health staff by adding 3 part-time therapists to provide
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drop in services as well as individual treatment before i turn this back over, i just want to add that although trauma can be challenging and difficult and people seek help in many different ways with a trauma informed system children adults will heal and find resiliency. >> colleagues, i just wanted to take a moment to call out -- she is called and unseen not just for this incident she has an un paralleled level of the professionalism and compassion and i want to take a moment your work is so tremendous and i know it goes un thanked. >> thank you. >> thank you. >> so i'd like to highlight some some of some of the next
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steps. >> supervisor campos. >> one of the hardest things you deal with when violence happens as a supervisor this is something that you do all of you and i think we're just very lucky and i know that i couldn't that i couldn't do that job i'm grateful that there are people that are willing to to do that day in day out and it's really appreciated. >> i'm sorry stephanie to bring you back i have a couple of questions for you though, after all of that flattery just a little bit more bear with me. my questions are focussed around some some of the initial response you mentioned about the grief group that's been established i wanted to know, sometimes we have to -- it's important to understand the cultures that we're stepping into in order to help
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facility and mitigate the healing and not everyone is aware of ptsd and how it manifests in little people's lives let alone adults and i'm wondering if there's some kind of awareness within this particular case the african-american and samoan community about trauma how it affects people's lives the importance of mental health is there a certain level of awareness or is it stigmatized if you go back to the day where mental illness really went unaddressed. can you speak a little bit to your experience and what you have seen over the years? >> so my experience is it's still a stigma in those communities they do not traditionally se


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