tv Government Access Programming SFGTV February 28, 2019 8:00pm-9:01pm PST
have seen that back in the day. i was here then, and i think the belief was this was going to solve problems, and it ourned out that it -- turned out that it solved many for many people, but it did not solve the issue of street homelessness, and we're seeing that all over the state and the west coast. >> supervisor mandelman: thank you. and i realize you've got about three minutes. this morning, we've heard some of the challenges that you and your department have faced in trying to get these things setup. even with budget, as supervisor ronen has said, the navigation center has been hard. i want to thank you for working with me on looking at whether there might be options for nav centers or other options for folks with navigation centers
in d.h., but there is a question if we are going to be able to reach a point in the immediate foreseeable future or soon future of having the shelter bed capacity that we need. meanwhile, there are these impacts in our neighborhoods, and one thought that some have talked about that the coalition has partially embraced is the idea that during periods of wet weather -- i know we're going to have a wet weather hearing coming down in a few weeks, but either in wet weather or at all times, if we don't have shelter for people. we should at least have a place where they can be where they're going to be asked to keep moving block to block to block, doorway to doorway. supervisor peskin suggested various large public facilities that we might be able to use for large public response that would be cheap relative to a shelter bed but would give people a place to be for some period of time. the question to me, given the
humanitarian crisis that we have on our streets and the existential crisis that we have is whether we shouldn't be exploring that kind of triage approach in some way. >> i'm sorry. can you define a little bit more of a triage approach. >> supervisor mandelman: well, it could be sanctioned encampments. it could be something in the period where we do not have shelter beds, we do not have places to direct you to go. the city, we can't solve this problem. should we be offering a lesser level of safety where you can go someplace that will be safe. maybe you can pitch your tent there. maybe we give your tent there. maybe there's bathrooms, maybe there's showers. that is not -- that does not cost as much -- nearly as much as a shelter. it doesn't offer the same kinds of services, but is that something -- and i know some other cities have explored
this. what are your thoughts on -- whether we call them sanctioned encampments or whatever we want to call them, that lower model of care and the interim solution until we have the shelter beds that we need? >> i think shelter beds are sort of the lower level care and interim solution in people getting into housing. how do you make them bigger, how do we do it faster and for less money? i think that is the preferred approach. i think h.u.d. -- i was speaking to some of my colleagues at h.u.d. about this. i was just curious, if we have folks at encampments, are they sheltered or unsheltered? they said no, they're unsheltered because you need to be giving people electricity, heat, an indoor place to be and running water and not have people outdoors and call it, you know, interim level of care. i think there are some
challenges around it. in my discussions with the city attorney, there's currently no -- we would have to go to the planning department. i was unable to talk to them before this hearing. i mean, there's a lot of challenges with doing a sanctioned encampment. i personally feel we can do better with that. we can provide people and should provide people with an indoor place to be, so i'd rather see interim, you know, solutions which is what we're doing, opening up more shelters in a way that's more cost effective. >> i agree with that. it's just that the pace is slow, and the reality is -- and the reality for people that are being moved who sort of are having these sort of daily engagements with police, outreach workers, angry neighbors is involved. >> i know we have also put forward an ordinance that will allow us to greatly speed up the process through which we're able to open new facilities.
mayor breed's been working with us for quite sometime on a new emergency ordinance that i think will make things go faster and i think that's very important. many departments feel like that's important and that will help with our sense of urgency. i can probably wind it out for a little bit more, but i just -- i probably will have to jet out of here, i want you to know, first of all, the public, i will go back and watch all public comment. i apologize deeply for not being able to stay and hear it, but some of our staff is here, as well. we will absolutely listen to and, thank you for hearing it. i have to go to another emergency hearing on this ordinance before the planning commission, which is why i'm needing to exit this. if it ends quickly, i certainly will come back to join you.
. >> >> supervisor stefani: and ask more of our other hospitals to get to what i think is a public health crisis with those who are experiencing psychiatric conditions every day on our streets. so again, thank you for your time that you've given me last year. >> thank you for the question, and i'll just give an answer. i'm sure dr. bob will want to answer, as well. never, when we encounter a client, will we throw up our hands and point the finger at another department, but our department does not provide machine tall health and public health services. what we do is work closely with the department of public health. one of the things that i really love about hsac is there are three components. there's responding to hot spots, and also, it's about working with the hardest to serve population and we have had some, like, unbelievable
successes, that i've been trying people long before i got this job into housing and were able to make it happen because of the dramatically improved situation. it was barbara garcia and i haven't to be on the telephone. i enjoyed working with her, but that's not a sustainable model trying to work with these people with incredible needs. we've institutionalized that desire with hsac, and yes, we need more access to beds, but mayor breed has been pushing that, as well, to make more treatment for folks. ideally, we would have substance abuse treatment on demand for individuals, but what we're doing is using what we have as effectively as possible. and yes, the department of public health used to have 800 direct access to housing beds that are now part of the h.s.h.
portfolio, but i think the part that's missing in that is that the other thing that's different about the h.s.h. portfolio is we are now prioritizing the sickest and longest term homeless people into housing, many of whom are d. ph patients or on their hums list. not only do we have 800 beds that are available for those parents, we have the whole 7700 units in the portfolio which are being prioritized for the sickest individuals and individuals with the greatest needs. thank you. >> supervisor mandelman: that's it, vice chair stefani? >> supervisor stefani: yes. >> supervisor mandelman: supervisor haney? >> supervisor haney: thank you, director kozinski, i know you have to go.
and thank you to all the folks who presented every day, and both the folks that are here and out here in the field. this is both the most urgent and devastating crisis that we face here in the city. in many ways, it's a human rights crisis, and i want to appreciate all of my colleagues who spoke so eloquently about the need for urgency as a city, and the willingness to step up in your own neighborhoods, your own districts, to do what we possibly can. i hope you heard that this department is wants to be -- board is wanting to be a partner, whether that's opening new points, allocating new money. i think we really feel the urgency from our constituents and make sure that all of us
are stepping up and making sure we're building housing and shelter in our city. i have some questions about the presentations and about hsac. i do want to say because i think it's important, when i read the title for the hearing, city policies to reduce homelessness in residential neighborhoods, i want to underscore on behalf of the people i represent that district six, especially the neighborhood, the tenderloin and soma, are incredibly dense residential neighbor. sometimes when we talk about residential neighborhoods, we are not talking about the tenderloin and soma. tenderloin has -- is the most dense neighborhood in san francisco in terms of the number of people that live there. what i don't want to see is solutions that sort of push people out of some neighborhoods into district six, look the other way and say that we solved the problem.
i want to see the same level of urgency for the people that are on the streets in the tenderloin and soma as we see every where else, and i think that's critical as we think about this problem. in some cases, some of the approaches around encampment resolutions are sweeps that move people to some neighborhoods where there may be more 311 calls, there may be more neighbors that are calling, etc., that that can lead to more folks coming into the tenderloin where they're not getting continued outreach and support. so i just wanted to underscore there, as well, as we talk about what a residential neighborhood is. when it comes to hsac, there's a couple of things that i really want to drill down on. one is how we are measuring our success. i'm a little surprised to see so many slides here that say
hsac's success tents reduction. i'm wondering why tent reduction is the main way why we're describing what our success is. one, i don't even understand how we're measuring the number of tents on the street. can you take someone's tent and say we've reduced a tent? that's one question i have here, but in addition to that, you could get rid of a tent and still have somebody who's on the street, still have somebody who is potentially in an even more desperate situation. i can tell you where i live in the tenderloin, we see a lot of people who have a piece of card board over them who are with a blanket at best. i don't think any understanding of success that we would look to that and say we're doing a good job. in many ways, we may be putting
people in a more dangerous situation in that case. i'm wondering why we're looking at tents as opposed to placing human beings in shelter or services as a sign of our success. just as a general point, what sort of data are we actually collecting? on page 18, we're talking about the healthy streets intervention program, the thing i would want to know is how many people are we interacting with, who is interacting with them, because our goal is to actually have folks who are from public health or social workers out there, are they the ones actually doing this, what are they being officered -- wh are the rates of placement on those offers, and are we giving
folks citations? there's a whole section of questions i have about citations here. but the overall set of data that should say programs are successful should say we are getting folks into shelter services and actually having some more permanent solution to their situation, which is one that we all agree is unacceptable. so those questions i don't see addressed here, and that comprehensive data. what i see is a lot of data will reduction in tents -- about reduction in tents. could mean because somebody got into a better situation. could actually be a bad thing if we are reducing tents without actual shelter being provided. and i have a couple more questions but if maybe you could address that first.
>> supervisors, the most important part of our presentation because we really can't do our work as you so eloquently put, supervisor haney, without a viable alternative that is going to work for them. this is not the kind of system that can kidnap people. we are not out there, making arrests first. in fact to make a difference on the street, we need to open up new navigation centers, we have to create pathways to housing, we have to transform lives. that's how we reduce tents. as all of us know, a tent is $20 at target. it's not something that's a
solution or an obstacle to acquiring a new one. we have to work with the person in that tent, and that's what we are doing together at hsac. you know this -- the other stuff that we've been over is not simple, but it's necessary to open up new facilities and to design good programs that meet with the needs of people experiencing homelessness. so the behavioral health and other kinds of interventions that are -- are listed here, i can give to my colleagues from the public health to talk about. >> sure. so the behavioral health beds that have been added over this last year include hummingbird beds, which is our navigation center that is low barrier for people that are experiencing mental health or substance use disorders. this is on the campus of san francisco general and it's been so successful that we've
expanded it for this fiscal year. we've also added beds at the healing center, which is located at st. mary's, and that was a clx through multiple different health service systems, so ucsf, st. mary's, as well as a team of providers that provide care at the healing center for some of the most highly complex issues around this that have mental health issues. those were the main beds that were added this year. and those expansions will continue this year. the other expansions is a step down from substance use. we are adding 72 beds for step down which will add a little bit more flow to the system. >> supervisor haney: i appreciate everything that's being added and obviously as folks have talked about, we feed to add a lot more. maybe this information isn't
immediately available right now. i think this is critical to know if you're collecting this data. if you are collecting data for hsoc, who did you interact with, what were they offered? what did they accept if they were offered something, were they placed? that to me is the fundamental question of success or not success, whether tents are disappearing from our streets can be for a variety of reasons. it doesn't tell me -- i think our residents, people who are living on the streets, people in our neighborhoods, everybody deserves these type of of answers, particularly if we're saying this is a successful approach to getting people help. this is about getting people services, except i'm not seeing anything that actually tells me that the support and help that people are getting, where they're going, who's offering it to me. that to me is a fund amountal
question if we're assessing a program, and it's important not just to understand whether this is working, but it's also to understand where the gaps are, we heard a lot of things about people who aren't sepg stuff and all this. if we're not identifying as policy makers where the need it, i can't just be told with what is happening with tents or what beds are being added, i need to know what's actually happening on the streets and what people need and what we're able to deliver them because it's not there, and i'm unable to do that based on what you've shown us today. >> my name is sigh mmon payne. i'm a captain with the san francisco fire department. i'm part of a team that works with frequent 911 utilizers. it's a small team, a high
performance team. we are that team that we're an action oriented team. we started working with hsoc in january at the invitation of commander lozar. your question is who are the people that are actually doing the work. so let me just say, we -- we work side by side with the homeless outreach team, so first, the homeless outreach team, let me just say they work very hard, they're dedicated, they're having trouble retaining their members. it's hard work. they're very poorly paid. in addition, i know that there's a felton outreach team led by d. ph, and there's us, the fire department team. let me just say we've been measuring of all the people transported by ambulance and by the fire department who has an identifiable home address. and in 2018, there were over
42,000 individual people who utilized 911. over 30% of those people did not have an identifiable home address, so we're talking close to 15,000 people that the san francisco fire department emergency services transports to hospitals that are homeless. that's why we exist. now of those people we have identified. of those 42,000 people that are transported to hospitals, 2.5% of them are frequent 911 utilizers. what we mean by that is are people that use 911 over ten times a year. so that 2.5% of the population of 911 utilizers. they account for 19.75% of the total resources of the san francisco fire department. that's an incredible
disproportionate number. now e.m.s. 6, what we do is we essentially do ad hoc case management. we go meet people at the hospital on the scene of an emergency, we get to know them, we build up a relationship with them, then, we go find them on the street, and we -- we asset them daily if they want to go to alcohol or substance detox. we find them case management. it's very, very difficult work. now, we've had very good success, and every month in 2018, on average, the top 209 # #-the top 20911 utilizers -- we're talking about people that use 911 more than ten times a
year, we're going out to them, and those are the people that are actually meeting the people. >> supervisor haney: thank you. and i definitely appreciate the work that your department does and the e.m.t.'s and firefighters. i see you all out, and i know that you are the front line responders in any case. i have -- do you want to, before i -- commander lozar? >> yeah. supervisor haney. in terms of the data, i know we've talked about tend encampments here today, but what are we doing -- what are the numbers on how many people we're connect is? every day, we're working to connect folks to our services, navigation centers. i know we're going to talk more about the policing aspect, but whether we're getting people connected with shelter, but our every day outreach workers and shelters are trying to get people to the resources that are available. i talked earlier about the
training. the more training our officers are receiving, the more they're able to connect people with services. the hsip that we presented on, officers every day are asking people to go to the casc and get connected with drug treatment. once a week, we have an eight-hour operation where we're working very hard to get people in lieu of taking them to the county jail, taking them to the casc and getting them connected with an outreach worker. so that is evolving, and you're absolutely right. the controller's office has done an incredible job of tracking the data. but as you're talking, i'm agreeing, we need to present that data. it's more than just cleaning up encampment, and i look forward to the encampment conversation, but we're doing a lot to help
people. that's what we're doing every day. >> supervisor haney: thank you. and i know that we're also going to have another hearing next thursday where we'll be able to continue this conversation and maybe some of those details can be brought to that hearing. i just want to say a couple more things that i'll leave out there, and then i'm sure that other people have things to say. i do think that this data -- particularly if we're bringing all this under one roof, and there's a coordination in that situation, one of the benefits that we should have is added benefits and analysis of who's doing what, etc., there's other pieces to this, though, which you identified, which is it seems that hsoc is mainly focused on the larger encampments, and one thing that was striking to me is what about the smaller one or two
people, certainly in a lot of parts of my district and soma, who is doing the direct outreach to folk nz that situation, to individuals in that situation? what are they being offered, the type of training, all of the things that come with the more likely interaction that we're seeing? as a part of that, and that's part of why i'm wondering who's doing that. i know law enforcement's playing a really central role in this, but i want to know how we can get people whose job it is to get them to lead the response? i think are -- i want to make sure we've got the other folks that are out there, trained clinical professional outreach workers that are leading the
response. i think that's likely to get the more effective outcomes. i can't tell from what i'm looking at here what the balance is in terms of who's doing it, and i appreciate the fire department putting that out there and what type of training that go -- that is needed around that. two other things, but i would like to know more about the property confiscation. under what circumstances is property confiscated. we haven't heard that. and then, also strategies around the barricades. in my neighborhood along hyde street, we pretty much have barricades everywhere. it looks like you're kind of in a war zone. is that a permanent solution to some of the these issues? i'm wondering how that fits into this and whether that's sending the right message in terms of our commitment to lead with services and support and
really the fundamental long-term solutions for people rather than pushing them from one area to another area to another area. i recognize this is very complicated work, but one of the most important things we can do is have all the information and data so that we can understand what's happening and then fight for the resources and policy changes to make sure that we're more effective. >> supervisor mandelman: thank you, supervisor haney. i should say for those of you who may be here for the second item on our agenda, coordination of homeless services across multiple departments, in lieu of -- or in view of the time, i think when we get to that point, supervisor vice chair stefani is going to suggest that we continue it until the 14th. so that second hearing is likely to be on the 14th, if there's anyone here who's here
for that hearing, and i apologize, but just given how long this is taking, we probably -- to give that one its due, that'll be a separate date. >> clerk: mr. chair, to address that, we will still call that item, and we will still have public comment as it was agendaized. >> supervisor mandelman: so people, if they want to speak on it, will still be able to speak on that. >> supervisor ronen: i just likely wanted to follow up on supervisor haney's line of questioning. i do want to recognize because i've been really tough today how difficult this is. on the one hand i know that you really want to help people that are in dire straits. on the other hand, there is not only so much pressure on us as elected officials, but on you,
the neighbors and owners of small businesses that are impacted by this crisis, so you're having to balance responses. i do want to recognize how challenging that is, and i think that the way that this hearing was framed, you know, would have led to believing it was more about responding to the housed residents, and so we got some of the data that, like, sort of kind of shows that, how many -- you know, how 311 calls climb and things loolike that. but i think to solve the problem, we need the data that supervisor haney is asking for, so i just wanted to recognize that. but i do want to drill in because hsoc is leading the efforts in the city, a little bit of the nuts and bolts about what happens. what's so important here is the way that we designed sort of
the precursor to hsoc because i was very smofd in the mission district, when we were offering someone services to move into the nav gas station center, we weren't offering them a day or seven days or 30 days, we were offering them a spot in the navigation center until we could find housing for them. so i at the time was saying this is a safe, dignified really person-centered place where we're offering really robust services and help, so if a person chooses not to accept those services, then -- then we can say it's not okay to camp on the streets. but it was because we were offering something real and genuine on the back end. what i'm afraid has happened is
that what we've now done is taken that model, and we've said, if we offer you a night or seven nights in a navigation center, then, we're going to take your tent, and we're not going to allow you to sleep on the streets -- or sleep in this spot. we're going to push you to a different neighborhood, which is not the same thing as the model that we were trying to create. i don't think you can short shift this. because if i was sleeping in a tent on the street and i was offered seven days in a navigation center, and i was going to give up my security system and my belongings, and the spot that i feel comfortable in for the moment, the rational choice is not to accept that. the rational choice is if i'm going to be back out on the street in seven days, then i'm not going to accept this to begin with. so that's my question, how we're doing things now and what
we're really offering people as an alternative on the streets. [please stand by] . >> there's debates about whether we should be doing this work or not, but in the meantime, we are, and there is a need to get things done in the city and get people connected to the best of our ability. our procedures are pretty straightforward. when officers encounter individuals in encampments --
this one number? no, it's one number. speak to the officer and say i'm at 15th and julian, i have one person that wants to go to the nav center. we say to that person, you're allowed to take your tent and belongings with you, let's get you to the navigation center. our officers take their stuff, put them in our car and check them into the nav center. sometimes along the way, public
works may be present, and then, there's a conversation about bagging and tagging. i think portland stores people's belongings for 30 days. we store them for 90 days. second scenario, we say to the person, would you like shelter, and they say no, we want to stay here in our tent. we call back in light of the boise, idaho case, the ninth circuit case, you cannot enforce the law unless you have a shelter or place for people to go. we call hsoc and say okay, this person is not service ready. do you have something at the nav center? no. do you have something somewhere else? no. then our policy's clear. even though they don't want to leave their tent, we can't enforce illegal lodging, nor could we confiscate their tent. last and final scenario, same
person says i'm not interested in going to shelter or a navigation center, we'll do our best to convince everyone. i'll call back to the nav center and say yes, we do have a person, and here's this person's bed. we will try to convince them, and we will site them and take the -- cite them and take their tent in the case of illegal lodgin lodging. those are the three circumstances. i'm hearing a lot about moving people. we don't have a right to move anyone anywhere who's not in violation of the law. again, we're not citing individuals unless there is navigation or shelter available. to your point, supervisor, we have 15 seven-day beds set aside for the police department
and e.m.s. 6, and we always have embassy south and other shelters that we can bring people. that's our policy. >> supervisor ronen: i would say that is part of the problem. it is a rational decision not to take a seven-day bed because you're back out on the streets in seven days. that's a gap, a major one we have in our system that we as policy makesers have to fill. the only way to do that is to build more capacity in the system. we started this hearing with so much urgency around that path. thank you. >> supervisor mandelman: thank you, supervisor ronen. vice chair stefani? >> supervisor stefani: yes. once they accept that seven-day bed? what happens during that seven days? are there people that come and assess what they may need?
i think this is where supervisor haney was talking about outcomes, during those seven days, are we able to get them somewhere else? are they successful? what are the success stories? we need to know those, so i want to know. because i do understand supervisor ronen's point, but during that seven days that we are able to make a difference, that people are getting the help they need, i think that's a good thing that we need to know, as well. >> i think our colleague in the fire department is going to address that. >> the definition of the nav center is it is a navigation center with shelter on-site. seven days may not be enough, but seven days is a chance to reboot, to get a -- to get some sleep, get food. three meals, and a case manager
who's willing to take them to the d.m.v. and get their i.d., the first step to getting permanent supportive housing. we'll take them to the g.a. office. that's what they do there. there is one big obstacle that i've seen, is what do you do when someone declines to participate. they go to the nav, and they don't want to go to the d.m.v., they don't want to go to the g.a. office, they just wanted seven days of free room and board. now that's a problem, and i don't know how to address that. >> supervisor mandelman: did you want to say something, commander lozar? >> i just want to say along similar to what i've mentioned earlier, there may be individuals who come up during public comment and say different experiences than the work we're doing on the ground, but i want to be clear our policy is clear, and our policy is transparent. our policy -- anybody asks our
policy, we give our policy. and as i mentioned earlier today, we get every officer that is doing public outreach work 30 minutes to do intense training on the topics that we're working on, we remind them every week so that they're clear on what the direction is on how to handle this. our officers do a great job. it's also a tough job. speaking of tough jobs, i'm sure there are other jobs they can do in the department, but they're doing meaningful work, and they're very clear of our policy and procedures. so i just wanted to make sure for the record what the direction is from our chief, and i've spoken to the city attorney about the legalities of what we're doing and we're right on point. >> supervisor mandelman: thank you, commander lozar. supervisor haney? >> supervisor haney: under the law, the only situations in which we would cite somebody or
confiscate their properties is if we are able to offer appropriate and accessible shelter, and that that shelter, we define as a seven-day bed or depending on the situation? i say that not just as it relates to the police department, but d.p.w. and other folks who may be interacting in various ways with those living on the streets. would they be in a position to offer these services or shelter
and then not enforcing -- just some questions as to whether there is a universally applied policy for everybody on the streets or just people who are a part of hsoc and then how you're defining the threshold of what needs to be offered. >> so i'll speak on behalf of the department and sam can speak on public works. the san francisco department of public work's policy is just as you stated. our navigation beds, 15 of them are seven-day beds. on february 9, chief scott put out an e-mail to every officer in the department that
reiterated some of things that i've described. some of things that i haven't mentioned is that doesn't preclude us from sometimes having to take action in encampments when there's a public safety issue. for example, biological hazards or sometimes violence takes place. we've had cases where there's a shooting, aggravated assault, domestic violence, and that may include us cleaning up that encampment. the statistics are telling me that the overwhelming majority of the arrests are for subjects who are wanted. they may have a felony warrant with no bail issued by superior court, so that in the process of what we're doing, there's an
arrest warrant and we'll act on the arrest warrant following the judge's direction. so that's essentially what the police department is doing, and everyone is clear. hold us accountable to the work that we're doing because again, the policy is out there. >> supervisors, sam dodge, public works. so the question was these public works somehow utilizing powers to move people gents their will. we can ask people to standup if we have to clean a certain area or if we have work in that area, but we're real explicit with our staff that they're not to wrestle with anyone over their private possessions, to take tents away from someone. if someone's -- we're there,
and the police feel like that there's an incident to bag and tag certain belongings, then we will bag and tag them and do that, but that's kind of that. if there's abandoned belongings, then we do bag and tag. >> supervisor haney: got it. just quick clarifying question from some of my comments earlier on the tent reductions. how do you measure that? where does that come from? is there somebody out on the streets, taking note of the tents that they see? is it scientific? i think it's just strange to be able to measure that. >> supervisors, sam dodge. so yes, as a work group, we do do a quarterly count because important to sort of get outside of your operations and you're just counting your -- within your programs just to see and look in the real world
what's going on. these are meant to be sort of measures and kbrofzimprovised. i don't know scientific -- maybe you can explain a little bit more -- >> supervisor haney: i mean, you just send people out to drive all over the city. >> yeah. we all work together, and we just do a little part, and we just do a mini count, and it's done pretty fast. as far as its scientific validity, i think it's as good as you're going to get, but it's limited in scope. it's just one time, just everyone all together. there's efforts to make sure that we're not double counting and that we're reaching all the spots, but that's how it is.
coalition. >> hello, supervisors. thanks for having me here today. i'm christopher herring, faculty at u.c. berkeley and i'll be presenting part of the presentation on s.f.s coalition on housing and some of the alternatives. and just to give you an outline of our presentation, i'm going to begin talking about the policing and sanitation responses to homelessness, and this is drawing from research that i worked with from the coalition on homelessness in 2014 and 2015 in partnership with the u.c. berkeley center on human rights and to provide some of the statistics and information that supervisors ronen and haney were asking for
of what these impacts are on homeless individuals and also the data about the citations and police response that weren't provided already by the department. then i'll briefly talk about some of the concerns about the healthy streets operations center and this is drawing from ongoing research that i'm doing with u.s. berkeley law school's advocacy clinic and then i'm going to turn it over to a few others to talk about resolving approaches and community encampments. so i just want to begin putting this in context in looking at the growth of the homeless complaints to the sfpd. it shows this incredible growth of folks call 911 for homeless
complaints. just to say that, you know, from 2013 to today, i mean, we'll see what the street count is, homelessness has remained steady, yes calls have increased steadily both in terms of 911 calls and 311 calls even more so, and this just points to the almost impossible situation that our agencies are faced with in dealing with these calls. this is the main source of what the coalition calls sweeps, but what we should be talking here is how the police and sanitation workers are being called to respond to homelessness. this was some data that was from a budget and data analyst's report june 2016.
it was spurred by a report that we released in 2015. that was the city's data that found of the city's 6,000 homeless individuals, 8.5% had citations. we have this data more readily available, although it's not. in 2017, there were 8,018 citations given for what legal scholars have classified as antihomeless laws. this isn't people who are homeless who are committing other quality of life ordinances. these are ordinances specifically aimed at camping, sitting, sleeping, and loitering in public space, and i'll get to the impact of those on homeless in a bit. the estimated cost the b.l.a. came up with was $20.6 million
a year, and the police comprised 80% of these costs. now what i'm going to present to you here are findings from a survey that i supervise are the coalition on homelessness with surveying 350 homeless individuals across the city of san francisco, and we were able to get a representative sample of demographics that matched the city's data on homeless point in time counts in terms of raised gender identification, sexuality, etc. because one of the things that we often hear is these laws only affect a few broader individuals, not the homeless population as large. what you see in the breakdown here is we surveyed people that had been homeless in the last year, and we asked them what their primary form of
homelessness was, and what we see here is that antihomeless laws affected the majority of those surveyed, that in the past year, 74% reported being approached by police in public space, 70% were forced to move. 69% were cited and 22% were given more than five citations. as you see, there's a big difference than those that are living outside in the street and park than those in the shelter. those on the shelter still end on the street most of the day because of the hours or don't have a lot of space so the calls for more spaces would really protect the homeless people from policing. we also reported that 67% reported being reached while homelessness, and 46% reported having their property taken or destroyed by d.p.w., the
police, or parks. many feared losing their stuff from d.p.w. than the police. in indepth interviews, many people reported losing medication, losing very significant wrongings and mementos, things for their work. we asked people in response to the last move-along order, where did they go? it shouldn't be surprising that 91% of people stayed in public space. 67% reported just having moved around the corner or walking around for a brief period of time. 20% discussed moving to different neighborhoods, but when we looked at what neighborhood they were leaving or going toward, there was a
pretty level flow. most of the times they reported moving indoors to temporary indoor places, such as a library or day center, places which will close in the evening. we also then asked folks, what was the outcome of their last citation. most people had faced a citation last year. only 10% of the folks had paid the citation in the last case, so most people, you know, we say ignore, they couldn't pay the citation, they didn't resolve it. and this was the primary outcome. and the impacts of these unpaid citations end up keeping people homeless for longer is what we found and creating barriers to exiting homelessness. after the citation was paid, an
unpaid fee was issued, it was sent to collections. we worked with the d.a. to stop that practice, but it's still harder to get housing with bad credit, harder to get a job, harder to get a driver's license. so that give yous -- gives you a little perspective about these calls. the modal response is the department of public works and police responding to 911 and 311. and we have some concerns about the heathy streets operation center. we're supportive of the increased training and increases services, but we do believe a lot of operations are going against some of the core values that were presented here largely due to resource scarcity. hsoc, our first concern is that
hsoc is not adequately meeting its primary goal of assisting homeless persons in assisting to end their homelessness. you heart today that is the primary goal set out by hsoc presenters here. this is all from internal documents that law students at u.c. berkeley have received through a sunshine act request. so as we see here, these are just slides stating that this is their primary goal, to assist homeless folks, and that sfpd under lines here on the bottom is that their engagement enforcement is the last resort to respond to criminal issues. however from the evidence that we've received, and i think we can ask -- i hope there's some questions about this, that this is actually an