list. along with names that katherine had collected on her own. now customers from across the country like in florida, oklahoma, and california, hang for her creations. >> i had her mailing list for nine years now. it's blossomed into a whole other direction that i could have never planned. >> the business is split into two parts, the wholesale and retail. >> november 1st, i'm in the shop making wreaths. and that's all gearing up for the wholesale part of the business, which all that product has to be done and completed by thanksgiving. >> early orders from nurseries and garden centers months in advance get production going. once those wreaths are picked up, she shifts her focus to the more personalized displayed. >> i work the mail order and shipping wreaths from november 21st. and i have even shipped after christmas. >> one person ordered this year, sent us a check and said your wreaths made people so happy. >> despite all of the phone calls and e-mails, this part of the process requires some guesswork. the mail orders are unpredictable. >> what i do is i make what i know i'
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