commissioner veronese and i toured, it was quite educational. that was when you first came on the commission, i think. yeah, so the big problem then was that there was a training program and people were leaving for a higher paid job in the bay area. has that been -- it's been satisfied where if they sign up and commit to training, they have to commitme for a certain amount of time? >> you can leave if it doesn't work out, but things have been pretty steady, i would say, since i've been there. you know, part of it is that we have -- you know, we're going to have 50% of our staff, dispatch staff having under five years. we have a lot of new dispatchers on the team. there's positives to that and also challenges. it means we need increase -- we need to pay more attention to supervision, so we have less experienced dispatchers and training. although i will say that we do dispatcher of the month and we do accommodations all the time, and we seen some amazing, io iowa -- amazing work by our rookie dispatchers. there is the new group that's coming in or just started on monday, our new aca

president francee covington. >> commissioner joe alioto verone veronese, chief of department janine nicholson. >> members of the public may address the commission for up to 3 minutes on any matter within the jurisdiction and does not appear in the agenda. speakers shall address the remarks as a whole and not to any personnel. commissioners are not to enter into debate with the speaker. a lack of response by the commissioners or department personnel does not constitute agreement with statements made during public comment. >> thank you madam secretary. in terms of general public comments, is there any member of the public that wishes to give a public comment at this time? seeing none, the item is closed madam secretary. >> discussion of the minutes, approving minutes of the regular meeting on april 24th, 2019. >> is there any member of the public that wish to give public comment at this time, in terms of the approval of the minutes, please approach the podium. seeing none, public comment is closed. commissioners any questions or comments on the minutes? if not, i'm going to need a mot

of our e.m.s. 6 attributes. for commissioner veronese, we included the identifiable home address report. >> i like that, that's a good idea. >> i'm trying to decipher everything here. >> you added the totals, i appreciate that. >> the totals are here, 37% with no identifiable addresses, i have to rename this report, i think. sometimes we have to be aware that a lot of these are repeat patients, something to think about. for our e.m.s. 6 report, we have some notable statistics. if you notice on this chart, our top three callers in the month of march, our top caller called 22 times. we have that down to 6 in april. the second highest caller was 21 calls in march, down to 8. and our third highest caller, 19 calls in march, down to 2. i think that it's a very successful program we're working on with e.m.s. 6, they referred 124 patients they offer support to. we neconnected with 49 of them. 49 of them were either sent to a shelter, program, or service to help them in their need. so great job by e.m.s. 6. so fire marshal put it together a comprehensive report here, he's available for c

. [applause] >> commissioner vernoses -- veronese, cleaeland -- we are joined by both of our captains. and all of the members. thank you. [applause] >> they were very patient during the time this is under construction, in this area did not lose any of the members. we just redistributed and we are able to keep up with the response time. everyone is really glad that they are back here. this is our largest station. it houses an engine, which is an officer and three members, and a truck which is an officer in four members. it has room for growth. it also has our division house, and the city itself, and the fire department is divided into two divisions. this is division two, and the other division is 19th and folsom. during the workweek, or 24/7, the city is bifurcated in those division chiefs. we have michael in division today. [applause] >> they oversee the strategy, tactics, and operations for the city under the direction of the deputy chief of operations. it's 21,000 plus square feet. i still haven't visited it entirely since it has been completed. our members just moved in on monday. they

. item one, roll call. president stephen a. nakajo. vice president francee covington. >> commissioner joe alioto veronese

president francee covington. >> commissioner joe alioto verone veronese, chief of department janine nicholson. >> members of the public may address the commission for up to 3 minutes on any mr