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i'm ricardo, a sales and service consultant here at the xfinity store in bellevue, washington. here at the store, we offer internet, tv, phone, customer service, home security. every situation is a little different. it could be about billing, simple questions like changing the phone number. sometimes, they want to upgrade, downgrade, but at the end of the day, you want to take care of the customer. one of the great things about comcast, there's always room to move up. of course, it depends on you, how hard you work. ♪ >> welcome back to atlanta. more news from the dnc chairman's election in just a minute. right now, more questions than answers that remain in the investigation, the death of north korean leader kim jong-- kim jung un, kim jung nam. his death from a nerve agent took place earlier this month. one of the suspects, was, get this, paid $90 to execute the attack after previously claiming she thought she was pulling a prank. we have not heard the end of this story, that's for sure. >> all right, getting back to domestic news now. after an earful from rowdy town halls