so, when commissioner veronese and i toured, it was quite educational. that was when you first came on the commission, i think. yeah, so the big problem then was that there was a training program and people were leaving for a higher paid job in the bay area. has that been -- it's been satisfied where if they sign up and commit to training, they have to commitme for a certain amount of time? >> you can leave if it doesn't work out, but things have been pretty steady, i would say, since i've been there. you know, part of it is that we have -- you know, we're going to have 50% of our staff, dispatch staff having under five years. we have a lot of new dispatchers on the team. there's positives to that and also challenges. it means we need increase -- we need to pay more attention to supervision, so we have less experienced dispatchers and training. although i will say that we do dispatcher of the month and we do accommodations all the time, and we seen some amazing, io iowa -- amazing work by our rookie dispatchers. there is the new group that's coming in or